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PROBLEM POSSIBLE CAUSE SOLUTION
Troubleshooting
The POWER AIRFRYER XL
does not work
The appliance is not plugged in.
You have not turned the Unit on, set the
preparation time, or temperature.
Plug power cord into wall socket.
Press the Power On Button.
Select a Preset or select Time and
Temperature. Press the Power Button
again and cooking will begin.
You have probably turned off the Unit.
If you pressed the Power Button while
the Unit is cooking it will trigger the Auto
Shut-Off mode.
Press the Power On Button.
Select a Preset or select Time and
Temperature.
Press the Power Button again and
cooking will begin.
Food not cooked
The Fry Basket is overloaded.
Use smaller batches for more even frying.
The temperature is set too low.
Use the Temperature Control Button
(page 5 fig. 4 ) to raise the temperature
and continue cooking.
Food is not fried evenly
Some foods need to be “shaken” during
the cooking process.
See pages 9 and 10 in
this manual.
Outer Basket won’t slide
into Unit properly
Fry Basket is overloaded.
Fry Basket is not placed in Outer Basket
correctly.
Do not fill the
Fry Basket above the MAX
level (see chart page 10).
Gently push Fry Basket into Outer
Basket until it “clicks.”
White smoke
coming from Unit
Too much oil being used.
Outer Basket has grease residue from
previous cooking.
Foods heavy with oil will cause dripping in
the Outer Basket. Oil in the Outer Basket
will smoke having no effect on the Unit or
the food.
Clean Outer Basket after each use.
Fresh fries are
not fried evenly
Wrong type of potato being used.
Potatoes not rinsed properly during
preparation.
Use fresh, firm potatoes.
Use cut sticks and pat dry to remove
excess starch.
Fries are not crispy
Raw fries have too much water.
Dry potato sticks properly
before adding oil.
Cut sticks smaller.
Add a bit more oil.
Error
E1 - Broken circuit of the thermal sensor
E2 - Short circuit of the thermal sensor
Call Customer Service at
0800 587 6133
Frequently Asked Questions
1. Can I prepare foods other than fried dishes with my Power AirFryer XL
TM
?
You can prepare a variety of dishes including steaks, chops, burgers, and baked goods.
See the Power AirFryer XL
TM
Recipe Guide.
2. Is the Power AirFryer XL
TM
good for making or reheating soups and sauces?
Never cook or reheat liquids in the Power AirFryer XL
TM
.
3. Is it possible to shut off the Unit at any time?
Press the Power Button once or remove the Outer Basket.
CAUTION: When removing the Outer Basket, do not move Sliding Button Guard forward until
the Fry Basket and Outer Basket are resting on a level, heat-resistant surface.
4. What do I do if the Unit shuts down while cooking?
As a safety feature, the Power AirFryer XL
TM
has an Auto Shut-Off device that prevents damage
from overheating. Remove the Outer Basket and set it on a heat-resistant surface. Allow the Unit
to cool down. Remove the power cord from the outlet. Restart with the Power Button.
5. Does the Unit need time to heat up?
If you are cooking from a “cold start,” add 3 minutes to the cook time to compensate.
6. Can I check the food during the cooking process?
You can remove the Outer Basket at any time while cooking is in progress. During this time,
you can “shake” the contents in the Fry Basket if needed to ensure even cooking.
7. Is the Power AirFryer XL
TM
dishwasher safe?
Only the Fry Basket and the Outer Basket are dishwasher safe. The Unit itself containing
the heating coil and electronics should never be submersed in liquid of any kind or cleaned
with anything more than a hot, moist cloth or nonabrasive sponge with a small amount of mild
detergent.
8. What happens if the Unit still does not work after I have tried all
the troubleshooting suggestions?
Never attempt a home repair. Contact customer services and follow returns procedure.
9. What is the purpose of the Sliding Button Guard?
The Sliding Button Guard helps to ensure you do not press the Basket Release Button
accidentally. Pressing the Basket Release Button causes the Outer Basket to separate from the
Fry Basket and may result in injury if not done on a level, heat-resistant surface.
