56
Critical array becomes disabled when disk removed
You removed the wrong disk from a critical array, now you have a disabled array and your data
is inaccessible.
1.
Shut down your PC
2.
Shut down the RS6314A Enclosure
3.
Place all the disks back to original configuration
4.
Boot up PC
Your array should be back to Critical status, and you can identify the correct disk.
Disabled Condition
If two or more disks in your array go offline due to an error or physical disconnection your
array will become
disabled
. Disabled arrays are difficult to recover, so it is important to fix any
critical status as soon as possible.
To recover a disabled array, using the ‘Recover Tab’ will yield the best results. To utilize the
Recover
tab, you will need to insert the
exact
physical drives that are listed under the
recover
list
.
How to recover from a Disabled Array
1.
Log in to WebGUI
2.
Click
Maintenance
for the array that is disabled
3.
Click
Recover
Alternatively:
1.
Log in to WebGUI
2.
Click
Maintenance
for the array that is disabled
3.
Click
delete
4.
Click
Recover
Tab
5.
Select the RAID configuration you want to recover
6.
Click
Recover Array
The Recover tab will attempt to bring the array to normal status so data will be accessible.
Important
: If you are able to recover the disabled array back to normal status, immediately
back up the data. Bad sectors may still be present on the physical drives, which is why the
status changed to disabled in the first place.
Online Array Roaming
One of the features of all HighPoint RAID controllers is online array roaming. Information about
the RAID configuration is stored on the physical drives. So if a card fails or you wish to switch
cards, the RAID configuration data can still be read by another HighPoint card.
Summary of Contents for RocketStor 6314A
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