HightPoint Technologies RocketStor 6314A, User Manual

Page 1: ...1 RocketStor 6314A User Manual Sept 25 2015 Revision v1 02 HighPoint Technologies Inc...

Page 2: ...ot be registered trademarks or copyrights of their respective owners Backup your important data before using HighPoint s products and use at your own risk In no event shall HighPoint be liable for any...

Page 3: ...8 Physical Tab 29 Updating BIOS Firmware 30 Obtaining Physical Device Information 30 Logical Tab 33 Creating an Array 33 Adding Spare Disks 38 Obtaining Logical Device Information 39 Expanding an Exis...

Page 4: ...placing a Failed Disk 54 Rebuilding Your Array 54 Critical Condition 55 Rebuilding Interrupted Due to Bad Sectors 55 Critical array disabled when you removed wrong disk 56 Disabled Condition 56 Help 5...

Page 5: ...Accessories Box Screw bag including 2 sets of 18 screws for HDD SSD Thunderbolt Cable UL Power Cord Quick Installation Guide for RS6314A For any damaged or missing items contact your reseller or subm...

Page 6: ...rray EFI BIOS for Mac Platform Multiple RAID Partitions supported Online Array Roaming Online RAID Level Migration ORLM Online Capacity Expansion OCE RAID Initialization Background Foreground Quick Gl...

Page 7: ...umidity operating 8 90 RH Non condensing non operating 5 95 RH Non condensing Figure 1 RS6314A Front Panel Figure 2 RS6314A Back Panel Figure 3 Isometric view of disk tray with physical drive installe...

Page 8: ...ow to Update and Install Drivers How to Install HighPoint WebGUI Setting Up the Hardware Important 1 Ensure that you have all items listed under Kit Contents 2 Verify and record the S N of the enclosu...

Page 9: ...d the other end to your computer s Thunderbolt port Figure 6 Connect to either the right or left Thunderbolt port Step 3 Press then pull the blue tab on each disk tray to unlock and slide out each tra...

Page 10: ...y to access and manage your arrays For Mac RS6314A drivers are pre installed for Mac OSX 10 9 and later Earlier versions of Mac OSX may require driver installation LED Activity A quick convenient way...

Page 11: ...unning host system Table 2 LED Status Information LED Status Interpretation STABLE BLUE Disk is detected and connection has been made Enclosure is properly powered BLINKING BLUE Disk is in use and per...

Page 12: ...y Chaining the RS6314A Daisy chaining means you are connecting multiple devices in a series in an effort to expand your storage without using more PC ports Up to 6 Thunderbolt devices can be daisy cha...

Page 13: ...13...

Page 14: ...k About this Mac 3 Click More Info 4 Click System Report 5 Select PCI Cards Figure 8 Navigate to Apple Icon About this Mac System Report PCI The RS6314A should be listed as RocketRAID 4520 SAS Control...

Page 15: ...rch Device Manager in your start menu search bar 6 Click the Storage controllers tab If driver is installed it will show RocketRAID 4520 SAS Controller If driver is not installed it will be located in...

Page 16: ...below For users that wish to create a bootable array refer to Create a Bootable Array For Mac Platforms Drivers for RS6314A are already embedded in the latest Mac OSX 10 9 and later and installing dri...

Page 17: ...system click on HighPointIOP pkg located on your desktop 4 Follow the on screen instructions 5 Reboot computer 6 Make sure Driver Installed is Yes After reboot check system report again to confirm you...

Page 18: ...18...

Page 19: ...ries rs6314a resources php 2 Take note the location you downloaded the driver file to then open Windows Device Manager Click Start Click Control Panel Click Hardware and Sound Under Devices and Printe...

Page 20: ...20 5 When prompted select Browse my computer for driver software 6 Locate the driver files you downloaded and select them 7 Press next and follow the on screen instructions 8 Reboot...

Page 21: ...ot Note The file is flagged as an unidentified developer file on OSX In order to open hold the Control key click the file then click open A system prompt will appear read the prompt then click open Fo...

Page 22: ...lling HighPoint WebGUI HighPoint Web RAID Management Software WebGUI is used to monitor and configure your hard disks and RAID arrays attached to HighPoint RocketRAID controllers The software package...

Page 23: ...23 5 Log in the WebGUI by double clicking the desktop icon created or by typing http localhost 7402 in your preferred browsers address line it is recommended to use the latest version of your browser...

Page 24: ...al View View HBA Host Bus Adapter and Storage Properties Physical View Additional Controller properties Update BIOS Firmware View disk properties Adjust selected disk behaviors Logical Manage and crea...

Page 25: ...anagement icon created on your desktop Opening your preferred web browser and typing http localhost 7402 in the address bar For the Windows WebGUI please use the default user name RAID and password hp...

Page 26: ...minal window on the host computer computer that is connected to the RS6314A enclosure 2 Type ifconfig 3 Look for the connection that has status active 4 Write the IP address located after inet For Win...

Page 27: ...s disabled in WebGUI Setting Refer to setting You can then remotely access the WebGUI using any other computer that is in your local network by opening any web browser and typing http IP address of ho...

Page 28: ...the top left 3 Click Global View HBA Properties Host Adapter model the model name of the controller Enclosure Count number of external enclosures detected Physical drives number of drives seen by the...

Page 29: ...hat RAID controller model you have and to make sure you have the most updated version available The physical tab contains the following information Controller Information Extended Information Update F...

Page 30: ...mware up to date ensures that your RAID controller the latest compatibility and performance updates Firmware files have extension blf 1 Locate the latest firmware on our webpage at www highpoint tech...

Page 31: ...d Location Device location example 1 2 states controller 1 slot 2 Write Cache Enable Disable the disk write cache Max Free space on disk that is not configured in an array Status Normal disabled criti...

Page 32: ...eed up write operations NCQ Native Command Queuing A setting that allows disks to queue up and reorder I O commands for maximum efficiency Identify LED The Disk tray LED lights on the front panel can...

Page 33: ...ell as adding drives to your spare pool The logical tab has the following settings Create Array Spare Pool Logical Device Rescan Beeper Mute Creating an Array To create an array 1 Log into the WebGUI...

Page 34: ...array is a collection of physical disks that will be seen as one virtual drive by your Operating System OS The RS6314A has a RocketRAID 4520 SATA SAS controller capable of creating the following array...

Page 35: ...e but initialization completion time will be shorter Background The array initialization process will have a lower priority During this time array will be accessible but initialization completion time...

Page 36: ...you want the RAID array to take up When creating RAID levels disk capacities are limited by the smallest disk An example of how disk capacities are limited by smallest disk You have 3 drives connecte...

Page 37: ...a special cache firmware is implemented specifically for large sequential writing large I O requests such as video files Enabling DV mode will maintain the performance and consistency of transferring...

Page 38: ...hold before flushing the data onto the drive Increasing the margin will result in more stable performance but decrease the maximum write performance Alternatively you can change the margin anytime in...

Page 39: ...s of a data loss since it reduces the time an array is in critical status Obtaining Logical Device Information Logical device tab is the default page upon clicking the Logical tab of the WebGUI This p...

Page 40: ...rite through and Write back cache Change Margin Adjust margin when DV mode is enabled Rename renames the RAID array OCE ORLM Online Capacity Expansion Online RAID Level Migration Critical Status A cri...

Page 41: ...since RAID does not have enough parity data to rebuild upon Your options in Maintenance are Delete Unplug Recover Delete will delete the array Unplug will take array offline making it safe to remove...

Page 42: ...l to Migrate Select the same RAID level to Expand 5 Important Record all the physical drives currently in array 6 Click ORLM 7 Select the physical drives you recorded earlier and the drives you want t...

Page 43: ...Clicking rescan will force drivers to report array status For any disk s you hot plug into the device do not click rescan until all physical drives are detected and appear under Logical Device Informa...

Page 44: ...te the alarm In order to permanently mute the alarm go to Setting Enable audible alarm Disabled Setting Tab Under this tab user can Enable auto rebuilding Enable rebuilding on error Turn audible alarm...

Page 45: ...e alarm default Enabled When a physical disk fails the controller will emit an audible sound signaling failure This option mutes the alarm Set Spin down Idle Disk minutes default Disabled When set phy...

Page 46: ...t 3 Type rm hptuser dat to remove the file 4 Reboot For Windows Users 1 Open file explorer 2 Navigate to C Windows 3 Delete hptuser dat 4 Reboot Email Setting The following topics are covered under em...

Page 47: ...Recipients You can add multiple email addresses as receivers of a notice 1 Type the email of the recipient in the E mail text box 2 Type the name of the recipient in the Name text box 3 Check which t...

Page 48: ...el of physical drives Important When recovering an array it is important to note the location and model of each physical drive because you can only recover using those exact positions and drive model...

Page 49: ...ist 5 Click Submit Event Tab In the event tab you can see log entries associated with the HighPoint device The event log provides useful information when troubleshooting your set up In the event tab t...

Page 50: ...R T Attributes HDD Temperature Threshold Storage Health Inspector Scheduling The SHI outputs information collected using SMART Self Monitoring Analysis and Reporting Technology Hard Drive Technology T...

Page 51: ...prompt the Storage Health Inspector to change the disk status to Failed The alarm will not alert you when this setting is changed And any potential warnings due to S M A R T attribute technology will...

Page 52: ...k Schedule 5 Select the array you want to schedule the verify task 6 Type the name in Task Name entry box 7 Choose whether you want to schedule One time verify task on specific date YYYY MM DD at HH M...

Page 53: ...ither MBR Master Boot Record or GPT GUID Partition Table depending on your needs The MBR partitioning scheme is limited to 2 TB so it is okay to use if your disk has a 2 TB capacity or you want MBR bo...

Page 54: ...ilt as soon as possible to prevent any data loss 1 There are 2 ways to locate a failed disk Look at the front panel for the RED disk error LED to be LIT Log in to WebGUI and check the Logical Tab 2 On...

Page 55: ...seated the faulty disk Note Click Rescan if array still does not rebuild automatically 4 Once a new disk is added add the new disk into the critical array Log in to WebGUI Click Logical Tab Click Main...

Page 56: ...that are listed under the recover list How to recover from a Disabled Array 1 Log in to WebGUI 2 Click Maintenance for the array that is disabled 3 Click Recover Alternatively 1 Log in to WebGUI 2 Cl...

Page 57: ...redirects you to additional documentation concerning the HighPoint WebGUI Register Product takes you to HighPoint s web support On this page you can create a new customer profile where you can regist...

Page 58: ...ed array meaning more than one disk failed and the array is no longer accessible Initializing The array is initializing The two types of initialization is Foreground and Background See Initialization...

Page 59: ...ilding The array is currently rebuilding Verifying The array is performing a data consistency check Array status will show verifying Disabled The array does not have enough disks to maintain the RAID...

Page 60: ...ed by stripe 4 50 High read performance and medium write performance with data protection for up to 2 drive failures Useable storage capacity equals total capacity of all drives in the array minus two...

Page 61: ...RAID environment Regular desktop grade drives are highly not recommended for RAID use http highpoint tech com PDF Compatibility_List RocketRAID_600_2700_3600_and_4500_Series_RAID_HBA_Ha rd_Drive_Comp...