CA/CE-Series GigE Area Scan Camera
·
User Manual
76
Chapter 12 Trouble Shooting
Table 12-1
Trouble Shooting
No.
Trouble
Possible Reason
Solution
1
No camera found when
running the MVS client.
Camera is not started
up normally, or
network cable
connection error.
Check camera power wiring (observe
the indicator), and check network
connection.
2
Camera connection
error.
Camera and client are
not in the same
network segment.
Use MVS IP Configurator tool to find
camera and edit its IP address.
3
Camera is in read-only
status
MVS client is not
normally installed, or
camera is controlled by
other clients.
Check GenICam and network card
driver.
4
Live view is black.
Aperture is closed, or
camera exception
occurs.
Open the aperture or reboot the
camera.
5
Live view is normal, but
camera cannot be
triggered.
Incorrect wiring or
trigger mode is not
enabled.
1. Check whether the camera trigger
mode and related trigger signal input
are normal in the current
environment.
2. Check whether the wiring is correct
under corresponding triggering mode.
6
Live view and trigger
signal are normal, but
camera cannot get the
image required by the
algorithm.
The image output
format does not match.
Confirm the image format required by
the algorithm and adjust the image
output format of the camera in client
software.
Summary of Contents for CA Series
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