HD Video and Audio Decoder User Manual
DS-6900UDI Decoder User Manual
89
FAQ
7.2
Why cannot ping the decoder?
Check the cable and the switch.
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Please refer to
Chapter 3
to configure the IP address of the decoder.
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Why cannot connect the decoder with client software?
Check the decoder IP address.
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Cable is connected.
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User name and password of decoder are correct.
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Why cannot play back the record files in DVR with decoder?
Check the DVR network connection.
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Check the parameters of the playback file.
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Check if there are files existed in the selected time duration.
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Why cannot decode the stream transported by stream media server?
Check the network connection between decoder and stream media server.
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Check if the stream media server port is connected with the port added on decoder.
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