Network Video Recorder User Manual
151
2)
Open the Super Terminal, and execute the command of “ping 192.168.0.0
–l 1472 –f” (the IP address may change according to the real condition),
and check if there exists packet loss.
Simultaneously press Ctrl and C to exit the ping command.
Verify the frame rate is real-time frame rate.
Select “Menu > Record > Parameters > Record”, and set the Frame rate to Full
Frame.
Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further
process.
Live view stuck when video output remotely via the Internet Explorer or
platform software.
Possible Reasons:
a)
Poor network between NVR and IP camera, and there exists packet loss
during the transmission.
b)
Poor network between NVR and PC, and there exists packet loss during the
transmission.
c)
The performances of hardware are not good enough, including CPU,
memory, etc.
Verify the network between NVR and IP camera is connected.
1)
When image is stuck, connect the RS-232 ports on PC and the rear panel of
NVR with the RS-232 cable.
2)
Open the Super Terminal, and execute the command of “ping 192.168.0.0
–l 1472 –f” (the IP address may change according to the real condition),
and check if there exists packet loss.
Simultaneously press Ctrl and C to exit the ping command.
Verify the network between NVR and PC is connected.
1)
Open the cmd window in the Start menu, or you can press “R”
shortcut key to open it.
2)
Use the ping command to send large packet to the NVR, execute the
command of “ping 192.168.0.0 –l 1472 –f” (the IP address may change
according to the real condition), and check if there exists packet loss.
