HIKVISION DS-7200HGHI-SH Series, User Manual

Page 1: ...DS 7200HGHI SH Series DS 7300HQHI SH Series DS 9000HQHI SH Series DVR USER S MANUAL Version 3 1 7 August 2015 ...

Page 2: ... WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE REGARDING THE HIKVISION SOFTWARE HIKVISION DOES NOT WARRANT GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE HIKVISION SOFTWARE IN TERMS OF ITS CORRECTNESS ACCURACY RELIABILITY CURRENTNESS OR OTHERWISE THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE HIKVISION SOFTWARE IS ASSUMED BY ...

Page 3: ...rmity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2006 95 EC the EMC Directive 2004 108 EC the RoHS Directive 2011 65 EU 2012 19 EU WEEE directive Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European...

Page 4: ...o a rack or shelf Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit Use the DVR in conjunction with an UPS if possible Power down the unit before connecting and disconnecting accessories and peripherals A factory recommended HDD should be used for this device Improper use or replacement of the battery may result in hazard of ...

Page 5: ...g Your DVR 45 Locking Your DVR 45 Setting Date and Time 46 Checking the Status of Your DVR 47 C H A P T E R 4 Live Feed 52 Watching a Live Feed 52 Understanding Live Feed Icons 52 Operating the Live Feed 52 Using Display Menu 57 Configuring Live Feed Displays 58 Setting Camera Order 60 C H A P T E R 5 Record Settings 62 Configuring Settings for Recording 62 Configuring Recording Settings 62 Config...

Page 6: ... 82 Configuring More Settings 83 Managing User Accounts 84 Changing Password 84 Adding a New Remote Local User 85 Changing the permission of User 86 Deleting a User 88 Editing a User 88 Create a Password Key 89 Switch User 89 Reset admin user s password with Password Key 90 Reset Password 92 Reference 95 Password Strength Levels 95 Configuring PTZ Cameras 98 Configuring Basic PTZ Settings 98 Custo...

Page 7: ...ay 119 Manually Rebuilding Array 120 Repairing Virtual Disk 121 Deleting Array Vitual Disk 122 Deleting the Virtual Disk 122 Deleting the Array 122 Migrating and Expanding 122 Upgrading Firmware 125 C H A P T E R 11 Disk Management 126 Managing Disks 126 Checking Disk Status 126 Setting Network HDD 126 Formatting Disk 127 Enabling HDD Overwrite 128 Enabling HDD Sleeping 128 Managing eSATA 129 Conf...

Page 8: ...7 Exporting and Importing Configuration 136 Managing System 138 Upgrading the System Firmware 138 Restoring Default Settings 139 ...

Page 9: ...216HGHI SH DS 7308HQHI SH DS 7316HQHI SH DS 9008HQHI SH 9016HQHI SH This manual may contain several technically incorrect places or printing errors and the content is subject to change without notice The updates will be added into the new version of this manual We will readily improve or update the products or procedures described in the manual Figure 1 DS 7208 7216HGHI SH DVR Figure 2 DS 7308 731...

Page 10: ...hed in group and manual switch and automatic cycle live view are also provided the interval of automatic cycle can be adjusted Quick setting menu is provided for live view The selected live view channel can be shielded Motion detection video tampering detection video exception alarm and video loss alarm functions Privacy mask Several PTZ protocols supported PTZ preset patrol and pattern Zooming in...

Page 11: ...orward skip forward and skip backward when playback locating by dragging the mouse on the progress bar Up to 16 ch synchronous playback at 1080P Backup Export data by a USB SATA or eSATA device Export video clips when playback Management and maintenance of backup devices Alarm and Exception Configurable arming time of alarm input output Alarm for video loss motion detection video tampering abnorma...

Page 12: ...oad locking and unlocking the record files and downloading files broken transfer resume Remote parameters setup remote import export of device parameters Remote viewing of the device status system logs and alarm status Remote keyboard operation Remote locking and unlocking of control panel and mouse Remote HDD formatting and program upgrading Remote system restart and shutdown Support upgrading vi...

Page 13: ...VGA output Display local video output and menu 5 HDMI HDMI video output connector 6 USB Interface Connect to USB mouse or USB flash memory devices 7 LAN Interface Connector for LAN Local Area Network 8 RS 485 Interface Connector for RS 485 devices 9 Power Supply DC 12V power supply 10 Power Switch Switch for turning on off the device 11 GND Ground 12 Alarm IN OUT Connectors for alarm inputs and al...

Page 14: ...and menu 7 AUDIO OUT RCA connector 8 Network Interface Connector for network 9 RS 485 Interface Connector for RS 485 devices T and T pins connect to R and R pins of PTZ receiver respectively D D pin connects to Ta Tb pin of controller For cascading devices the first DVR s D D pin should be connected with the D D pin of the next DVR Connector for alarm input Connector for alarm output 10 Power Supp...

Page 15: ...14 14 eSATA Connects external SATA HDD CD DVD RW 15 RS 232 Interface Connector for RS 232 devices ...

Page 16: ... local video output and menu 7 AUDIO OUT RCA connector 8 Network Interface Connector for network 9 RS 485 Interface Connector for RS 485 devices T and T pins connect to R and R pins of PTZ receiver respectively D D pin connects to Ta Tb pin of controller For cascading devices the first DVR s D D pin should be connected with the D D pin of the next DVR Connector for alarm input Connector for alarm ...

Page 17: ...16 13 LINE IN BNC connector for audio input 14 eSATA Connects external SATA HDD CD DVD RW 15 RS 232 Interface Connector for RS 232 devices ...

Page 18: ...17 Product Application Diagram Figure 7 Product Application Diagram ...

Page 19: ... IR Receiver Receiver for IR remote 3 USB Interfaces Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD Figure 9 7300HQHI SH Panel Controls The controls on the front panel include 1 Status Indicators Alarm Alarm indicator turns red when a sensor alarm is detected Ready Ready indicator turns green when DVR is functioning properly Status Status indica...

Page 20: ...ont of the cursor On checkbox fields pressing the EDIT IRIS button will tick the checkbox In PTZ Control mode the EDIT IRIS button opens up the iris of the camera In Playback mode it can be used to generate video clips for backup MENU WIPER Button Pressing the MENU WIPER button will return the user to the Main menu after successful login Pressing and holding the button for 5 seconds will turn off ...

Page 21: ...e controls on the front panel include 1 Status Indicators Alarm Alarm indicator turns red when a sensor alarm is detected Ready Ready indicator turns green when DVR is functioning properly Status Status indicator turns yellow when DVR is controlled by an IR remote Indicator turns red when controlled by a keyboard and purple when IR remote and keyboard is used at the same time HDD HDD indicator bli...

Page 22: ...ng the MENU WIPER button will return the user to the Main menu after successful login Pressing and holding the button for 5 seconds will turn off audible key beep The MENU WIPER button will also bring up Sensitivity Interface settings In PTZ Control mode the MENU WIPER button will start wiper if applicable F1 LIGHT Button The F1 LIGHT button when used in a list field will select all items on the l...

Page 23: ...ers DVR on off Figure 11 IR Remote Control The keys on the remote control closely resemble the ones found on the front panel Referring to Figure 8 they include 1 POWER Turn on off DVR 2 DEV Enable Disable Remote Control 3 Alphanumeric Same as Alphanumeric buttons on front panel 4 EDIT Same as JKL EDIT button on front panel 5 A Same as A FOCUS button on front panel 6 REC Same as REC SHOT button on ...

Page 24: ... response from the remote please check the following 1 Batteries are installed correctly and the polarities of the batteries are not reversed 2 Batteries are fresh and not out of charge 3 IR receiver is not obstructed 4 No fluorescent lamp is used nearby Using a USB Mouse A regular 3 button Left Right Scroll wheel USB mouse can also be used with this DVR To use a USB mouse 1 Plug USB mouse into on...

Page 25: ...king on a text input field will bring up the Soft Keyboard shown in Figure 9 Figure 12 Soft Keyboard The buttons on the soft keyboard represents Switch to Uppercase Switch to uppercase input Switch to Lowercase Switch to lowercase input Symbols Switch to symbols input Backspace Delete the character in front of the cursor Enter Confirm selection ESC Exit Soft Keyboard ...

Page 26: ...lue Series IP Camera DS 2CD2xxx V5 3 0 Smart Series IP Camera DS 2CD4xxx V5 3 0 NVR Hybrid DS 9016HWI ST DS 96xxNI ST DS 7716NI SP 16 V3 1 5 Plug n Play NVR DS 76xxNI EI E2 P V3 1 0 Turbo DVR DS 72xxHGHI SH DS 73xxHQHI SH V3 1 6 Super NVR DS 96128NI E24 H DS 96256NI E24 H TBD NOTE DVRs NVRs starting with the latest firmware see chart above WILL NO LONGER HAVE A DEFAULT PASSWORD The user must activ...

Page 27: ...vel 2 Fair orange indicator Acceptable Level 3 Strong blue indicator Acceptable Activation will not be allowed unless the password is of acceptable strength Figures 14 15 and 16 3 Retype the password into the Confirm Password field Figure 13 Activation Window NOTE The strength level indicator colors can vary by activation process model number and device type ...

Page 28: ...27 Figure 14 Risky Inadequate Strength Password Figure 15 Invalid Password Message ...

Page 29: ...28 Figure 16 Weak Adequate Password Strength Figure 17 Fair Adequate Password Strength NOTE The password strength is shown with a color indicator ...

Page 30: ...tware v2 2 3 5 The software will display all Hikvision devices on the network A new field called Security will display whether the DVR NVR is active or not Figure 20 2 If the DVR NVR is Inactive highlight the DVR NVR and enter a new password into the New Password field on the bottom right of the screen Figure 20 See Password Strength Levels table on page 37 for guidelines The password strength wil...

Page 31: ...assword is of acceptable strength Figures 23 24 and 25 If the password is unacceptable strength Risky Figure 21 a warning box will be displayed Figure 22 3 Retype the password into the Confirm Password field 4 After the password has been entered and confirmed press the OK button to display the pop up confirmation window Figure 26 5 Press the X in the top right corner of the pop up confirmation win...

Page 32: ...rning Message Risky Password The Strength Meter does not light up A message indicates that the password has to meet minimum requirements Valid password range 8 16 You can use a combination of numbers lowercase uppercase and special characters for your password with at least two kinds of them contained ...

Page 33: ...32 Figure 23 Password Field with Weak Strength Password Figure 24 Password Field with Medium Strength Password NOTE The password strength is shown with a color indicator ...

Page 34: ...33 Figure 25 Password Field with Strong Strength Bar Figure 26 Confirmation Window ...

Page 35: ...sword Strength Levels table on page 37 for guidelines The password strength will be displayed accompanied by a color indicator Level 0 Risky no indicator Not acceptable Level 1 Weak pink indicator Acceptable Level 2 Medium yellow indicator Acceptable Level 3 Strong green indicator Acceptable Bar length indicates strength level Activation will be allowed if the password is of acceptable strength Fi...

Page 36: ...35 Figure 27 iVMS 4200 Control Panel Figure 28 Inactive DVR NVR Status NVR Status Inactive ...

Page 37: ...rength Warning Message Risky Password The Strength Meter does not light up A message indicates that the password has to meet minimum requirements Valid password range 8 16 You can use a combination of numbers lowercase uppercase and special characters for your password with at least two kinds of them contained ...

Page 38: ...37 Figure 31 Weak Adequate Password Strength Figure 32 Medium Adequate Password Strengt ...

Page 39: ...38 Figure 33 Strong Adequate Password Strength Figure 34 Active DVR NVR Status NVR Status Active ...

Page 40: ...ptable Level 1 Weak pink indicator Acceptable Level 2 Medium yellow indicator Acceptable Level 3 Strong green indicator Acceptable Bar length indicates strength level Figure 36 Activation will be allowed if the password is of acceptable strength Figures 38 39 40 A white checkmark will appear in a green circle to the right of the password field If the password is unacceptable strength Risky Figure ...

Page 41: ...40 Figure 35 Activation Window Figure 36 Risky Inadequate Password Strength The Strength Meter does not light up ...

Page 42: ...ak Acceptable Strength Password Valid password range 8 16 You can use a combination of numbers lowercase uppercase and special characters for your password with at least two kinds of them contained A message indicates that the password has to meet minimum requirements ...

Page 43: ...42 Figure 39 Medium Acceptable Strength Password Figure 40 Strong Acceptable Strength Password ...

Page 44: ...type of password will be accepted Level 2 Medium Fair NVRs will accept a Level 2 password Password contains two types of characters The combination is neither number lowercase letter nor number uppercase letter and the password length is at least eight characters This type of password will be accepted Level 3 Strong NVRs will accept a Level 3 password Password contains more than three types of cha...

Page 45: ...A monitor Press the POWER switch on the back rear panel The Power indicator LED should turn green The unit will begin to start After startup the Power indicator LED will remain green A splash screen with the status of the HDD will be shown Figure 41 If an X is shown it means that the HDD is not installed or cannot be detected Figure 41 Startup Splash Screen Shutdown Your DVR There are two proper w...

Page 46: ...Locking Your DVR Locking your DVR will return you to the Live Feed mode which will require the correct user name and password to exit out of it and do operation You have two methods to lock your DVR Enter the Shutdown menu by going to Menu Maintenance Shutdown and click the Lock button Click on the lower left corner of Menu interface to lock your DVR Note You can also set auto lock time to lock th...

Page 47: ...n Menu 3 The current system time and date as well as the time zone will be displayed Using the directional buttons on the front panel remote or the mouse select the correct date time and time zone 4 To enable Daylight Savings Time click and check the Enable DST checkbox and there will pop up the DST Setting menu as shown in Figure 44 You can check the Auto DST Adjusting checkbox or manually check ...

Page 48: ... 6 Click the Apply button to save the settings and click to exit out of the menu Clicking without clicking the Apply button will exit the menu without saving Checking the Status of Your DVR The current status of your DVR can be checked at any time by going to the System Information menu The System Information menu as shown in Figure 45 can be accessed by going to Menu System Information ...

Page 49: ...nfo tab to enter the Device Information menu to view the device name model serial No firmware version and encode version as shown in Figure 45 2 Select the Camera tab to enter the Camera Information menu to view the status of each camera as shown in Figure 46 ...

Page 50: ...46 Camera Information Menu 3 Select the Record tab to enter the Record Information menu to view the recording status and encoding parameters of each camera as shown in Figure 47 Figure 47 Record Information Menu ...

Page 51: ...ormation menu to view the alarm information as shown in Figure 48 Figure 48 Alarm Information Menu 5 Select the Network tab to enter the Network Information menu to view the network information as shown in Figure 49 Figure 49 Network Information Menu ...

Page 52: ...51 6 Select the HDD tab to enter the HDD Information menu to view the HDD status free space capacity etc as shown in Figure 50 Figure 50 HDD Information Menu ...

Page 53: ...ual Record Icon Enable disable manual record Instant Playback Icon Instant playback the record in last five minutes Audio On Audio Off Icon Enable disable audio for selected display Capture Icon Capture images for the selected display PTZ Control Icon Enable PTZ control mode for the selected display Digital Zoom Icon Zoom in the selected area to the full screen Image Settings Icon Enter the image ...

Page 54: ... audio 1 Select one display to enable disable audio 2 Enable audio by clicking the Enable Audio icon and disable audio by clicking the Disable Audio icon An error message similar to the one shown in Figure 52 will pop up if the Enable Audio option is not selected in the Live View menu for the specified channel Figure 52 Enable Audio Attention Message Capture Do capture by clicking the icon for a s...

Page 55: ...nd tilt PTZ by clicking on the directional buttons Zoom in and out using the Zoom In Out buttons and recall presets patrols and patterns by clicking the corresponding icons 4 Below is the description of the PTZ control icons Direction buttons and the auto cycle button Zoom Zoom Focus Focus Iris Iris The speed of the PTZ movement Light On Off Wiper On Off 3D Zoom Image Centralization ...

Page 56: ...hown on the full screen The zoomed in region may be changed by moving the red rectangle in the regular feed window as shown in the Figure 54 Right click to back to the Live Feed mode Figure 54 Digital Zoom Image Settings Set the image mode and image parameters like brightness contrast saturation hue and so on for selected display To adjust the image settings of a display as following steps 1 Selec...

Page 57: ...Copy to box and check the corresponding checkbox Click the OK button to save and back to Image Setting menu Click Cancel to exit without saving Click OK to save the settings and return to the Live Feed mode 5 For IP camera only Customize is supported You can adjust the Brightness Contrast Saturation and Hue by dragging the corresponding icon Click the OK button to save the settings and back to the...

Page 58: ... mode The Display Menu as shown in Figure 57 allows you to quickly change into different display modes and to start stop auto switching of the display modes Figure 57 Live Feed Display Menu Menu Click to go to DVR Main Menu If the system is locked you must enter the current admin password to exit out of the Live Feed ...

Page 59: ...lick yes it will start all day continues event recording of all channels Note 1 Before you start Auto switch you should set Dwell Time in Live View setting menu by going to Menu System Configuration Live View General 2 After 20 seconds of inactivity the DVR will automatically exit out of the Display menu and go back into the Live Feed mode 3 The auto lock menu setting is selected by default meanin...

Page 60: ...to Check the checkbox to enable auto adjust HDMI resolution 2 Set device name device no CVBS output brightness auto lock time and menu output mode by going to Menu System Configuration General More Settings as shown in Figure 59 Figure 59 More Settings Menu The settings available to configure in this menu include Device Name Edit the name of the device Device No Edit the number of the device Auto ...

Page 61: ... Start Auto switch is selected in Live Preview Enable Audio Output Enable or disable audio output for the selected video output Event Output Designates the output to show event video Full Screen Monitoring Dwell Time Set the time to dwell between switching of channels when events occur Setting Camera Order Setting the camera order allows you to logically position cameras for more efficient monitor...

Page 62: ...on selected 5 Click to select a screen in the right region and double click to select a channel in the left region Thus the selected channel will be displayed in the corresponding screen Note means no channel will be displayed in this screen 6 Click to start live view of all channels and click to stop live view all channels Click or to go to the previous or next page For example in 2x2 screen conf...

Page 63: ... in this menu is the recording quality settings To configure the recording quality settings as following steps 1 Enter the Recording Quality Settings menu by going to Menu Recording Configuration Recording Quality as shown in Figure 62 Figure 62 Recording Quality Settings Menu 2 Select main stream tab to configure the parameters of main stream 1 Select the camera to configure in the Camera dropdow...

Page 64: ... rate can be adjusted according to this recommend 8 Select the max bit rate mode in the Max Bitrate Mode dropdown menu The options for the camera max bit rate mode include General and Customize 32 to 8192 kbps 9 Check the checkbox of record audio to enable or disable audio while recording 10 Click the Apply button to save the settings 11 Click the Copy button to copy the settings to other channels...

Page 65: ...ne 2 Event recordings are recordings that are triggered from motion detection and or from an external alarm 3 If an event occurs during Continuous recording the frame rate will automatically switch to that set for Event recording 4 For holiday settings you can refer to Page 62 Configuring Record Schedule A record schedule allows you to schedule multiple time periods per day for recording Setting u...

Page 66: ...ds uncheck 24HR and enter the Start End Time for the selected day The start End time are listed using a 24 hr cycle i e 18 00 is equivalent to 6 00pm Up to 8 discontinuous periods can be configured for each day 3 Select recording type under Type for selected day of the week Recording type includes Continuous for continuous recording or Event when an event is triggered i e from detected motion for ...

Page 67: ...h as those shown in Figure 67 will appear Figure 67 Schedule Configuration Error Messages 6 Repeat the above steps to set recoding schedule for other days in the week Edit the schedule 1 Click the Edit button on the bottom right to pop up the Edit Schedule menu as shown in Figure 68 Figure 68 Edit Schedule Menu ...

Page 68: ...kbox of the day to copy the record schedule to 7 Click the OK button to save the settings and back to upper level menu or click the Cancel button to back without saving 8 Click the Apply button to save the settings and click OK to exit Draw the schedule 1 Click to select a recording type None means no recording 2 Use the mouse to drag and draw time periods in the assigned area Up to 8 discontinuou...

Page 69: ...utton to save the setting and back to upper level menu or click the Cancel button to back without saving 9 Click the Apply button to save the settings Note Enable the Start Recording in the Display Menu will also create a schedule in Schedule Configuration It will start all day continue or event recording for all channels ...

Page 70: ... Menu 2 Choose a holiday on the List show on the right Click to pop up an Edit menu as shown in Figure 72 Figure 72 Edit Menu 3 Edit the Holiday Name or use the default one 4 Check the Enable checkbox 5 Select Mode in the dropdown list There are three different modes for the date format to configure holiday schedule 6 Set the start and end date 7 Click the Apply button and OK to save settings and ...

Page 71: ...u must first search for recordings to play them back Understanding the Playback Interface It s important to understand how to use the Playback Interface to efficiently navigate through recorded files To access the Playback Interface shown in Figure 73 go to Menu Playback Record Figure 73 Playback Interface Figure 74 Playback Menu ...

Page 72: ... in light blue Dates without recordings are light gray The active selected date is lighted up with a green box 4 Click on the desired date that is highlighted in light blue to search for recordings If recordings exist the timeline will be filled with blue bars to designate recorded files The playback marker indicated by a green vertical line will automatically jump to the beginning of the earliest...

Page 73: ... to the original playback mode 7 Click the Mute button to turn on and off audio during playback 8 Click to enable digital zoom Once enabled the regular recorded feed will be shown in the lower right corner while the zoomed in view will be shown on the full screen The zoomed in region may be changed by moving the red rectangle in the regular recorded feed window 9 Click to add tag and manage it 10 ...

Page 74: ... available for single channel playback only To use this function 1 Enter the playback interface and play the video 2 Move your mouse into the video window and drag an area for motion detection analysis The button is used for clearing all the area and the button is used for choosing the full screen area 3 After selecting the area click to search you will get the motion detection events easily from ...

Page 75: ...to set keywords for fast searching 5 Select start time and end time 6 Select the pre play and post play time 7 Click the Search button and the tag recording found will be listed in Result interface 8 Click or double click the tag you want to play and it will be display in the Playback interface as shown in Figure 77 Figure 77 Tag Playback 9 Drag the timeline to the place you want to play ...

Page 76: ...75 10 Click to enable or disable the audio 11 Click to play back the pictures in Full Screen mode 12 Click to edit the tag name 13 Click to delete the tag ...

Page 77: ...shown in Figure 78 Figure 78 Mark Clip For Export Controls The controls found in the Mark Clip For Export panel include Start Stop Button Mark the starting ending point for the video clip When you click the Start it will turn to the Stop button Save Button Save the selected video clip to the HDD Clear Button Clear the selected video clip To select video clips in the Playback Interface 1 Enter the ...

Page 78: ...r hour at a time 10 Click the Save button to save clip to the DVR Clip must be first saved to the DVR before it can be backed up to an external USB storage device or to a DVD writer Clicking the Clear button will remove the video clip 11 Repeat steps 2 10 to select additional clips If you would like to backup video clips at this point click the Clips Export button Note The Play Save and Clear butt...

Page 79: ...rt button to begin backup of the selected clips 6 After clips have been backed up you may click the Cancel button to return to the Playback Interface Note If the USB storage device has not been properly initialized and formatted you may click on the Format button to do so Formatting a storage device will permanently delete ALL the files on that device There is also NO WARNING MESSAGE after clickin...

Page 80: ...the USB storage device to free up additional storage space by clicking the Delete button on the selected file You may also format the device by clicking the Format button Formatting will remove ALL files from the device 7 When there is sufficient storage space for backup click the Export button A backup progress bar will be shown 8 Click the OK button once backup has completed Figure 83 Export Fin...

Page 81: ...rk Configuring General Settings To configure network general settings 1 Enter the Network Configuration menu shown in Figure 84 by going to Menu System Configuration Network Figure 84 Network Settings Menu 2 Select the General tab The current network settings are displayed on the right side of the menu shown in 3 Figure 85 Figure 85 Network Settings Menu ...

Page 82: ... it to your IP address making access to your DVR over the internet easier To configure DDNS 1 Select the DDNS tab to enter the DDNS settings interface as shown in Figure 86 Figure 86 DDNS Settings Menu 2 Check ezviz Cloud to enable the P2P service 3 Check Stream Encryption to use higher security level data stream 4 Check the Enable DDNS checkbox 5 Select a DDNS type from the DDNS Type selection bo...

Page 83: ...us and parameters related information To configure SNMP 1 Select the SNMP tab to enter the SNMP settings interface as shown in Figure 87 Figure 87 SNMP Settings Menu 2 Check the Enable SNMP checkbox 3 Enter the IP address of SNMP host in the Trap Address textbox 4 Enter the port of SNMP host in the Trap Port textbox 5 Click the Apply button to save the settings Configuring UPnP Universal Plug and ...

Page 84: ... host and port by selecting the more setting tab as shown in Figure 89 Figure 89 More Settings Menu 1 Alarm Host Send the alarm event or exception message to the alarm host when an alarm is triggered The remote alarm host must have the CMS Client Management System Software installed Enter the IP address of the remote PC on which the CMS Software is installed in Enter the alarm monitoring port in A...

Page 85: ...er speed of downloading files but it may lead to retard in local operation 4 Click Apply to save the network settings and click to return to the previous menu Click without clicking Apply will quit out of the menu without saving settings Managing User Accounts By default your DVR comes with one user account the Administrator account The Administrator user name is admin and the password is 12345 Th...

Page 86: ...enabled it only allows the remote user with this MAC address to access the device 6 You can also enter the User s IP Address of the remote PC If it is configured and enabled it only allows the remote user with this IP address to access the device 7 Click the OK button to save the setting and back to the up level Adding a New Remote Local User You may add up to 31 new users to your DVR To add new u...

Page 87: ...ote log search two way audio and camera configuration 3 Click the OK button to confirm adding the user Once a new user has been created the fields behind Users will become editable as shown in Figure 93 Figure 93 User Settings Menu Changing the permission of User The Administrator can change the permission of both guest and operator To change the permission 1 Enter the User menu shown in Figure 94...

Page 88: ...t parameters and importing exporting configuration files Local Camera Management Adding deleting and editing of network camera s Local Advanced Operation Operating HDD management upgrading system firmware clearing I O alarm output Local Shutdown Reboot Shutting down or rebooting the DVR Remote Configuration Remote Log Search Remotely viewing logs that are saved on the DVR Remote Parameters Setting...

Page 89: ...playing back recorded files of the selected camera s Remote PTZ Control Remotely controlling PTZ movement of the selected camera s Remote Manual Operation Remotely manual operation of the selected camera s 4 Click the Apply button to save the parameters Note If you forget the password of your DVR contact your supplier with the serial number of your DVR to obtain a secure code to reset your DVR Not...

Page 90: ...Configuration User 2 Click on to enter the password key export menu as shown below Figure 97 Password Key menu 3 Choose the device name and select the dictionary and click on Export button to export password key Switch User On the main menu see in Figure 90 information about users are show on the lower left corner click to switch users Figure 98 Main Menu ...

Page 91: ...created password key to reset its password To reset the password 1 Click on the red box area to enter the password recovery menu Figure 99 Main Menu 2 Click on the Password Key button in the menu shown below Figure 100 Main Menu 3 Import the Password Key from external storage device and reset default password ...

Page 92: ...91 Figure 101 Main Menu ...

Page 93: ...S 7716NI SP 16 V3 1 5 Plug n Play NVR DS 76xxNI EI E2 P V3 1 0 Turbo DVR DS 72xxHGHI SH DS 73xxHQHI SH V3 1 6 Super NVR DS 96128NI E24 H DS 96256NI E24 H TBD Figure 102 You need to download a new version of the SADP Tool software v2 2 3 5 Build 20150408 NOTE Once you update your DVR NVR or camera firmware it cannot be downgraded to a previous version the upgrade is not reversible By using the new ...

Page 94: ...build 150122 shown Figure 104 or NEW firmware V3 3 0build 150328 shown 1 In the SADP Tool highlight your device click Browse and select the path where you saved the Encrypt xml file Figure 105 Figure 105 Select device again and click Browse to locate the path where you saved the Encrypt xml file ...

Page 95: ...e password has been entered and confirmed click Import Figure 106 to import the Encrypt xml file you received and saved from Hikvision Technical Support Figure 106 Set up a password by clicking New Password and Confirm Password then click Import 11 A Reset password succeed message will appear Figure 107 12 Press the X in the top right corner of the pop up confirmation window to dismiss the window ...

Page 96: ...vel 0 Risky Cameras will not accept a Level 0 password Password length is fewer than eight characters contains only one type of character is the same as the user name and or is the mirror writing of the user name This type of password will not be accepted Level 1 Weak Cameras will accept a Level 1 password Password contains two types of characters The combination is number lowercase letter or numb...

Page 97: ...arning Message Risky Password The Strength Meter does not light up A message indicates that the password has to meet minimum requirements Valid password range 8 16 You can use a combination of numbers lowercase uppercase and special characters for your password with at least two kinds of them contained ...

Page 98: ...97 Figure 110 Password Field with Acceptable Weak Strength Password Figure 111 Password Field with Acceptable Medium Strength Password NOTE The password strength is shown with a color indicator ...

Page 99: ...Z Configuration 2 Select the General tab 3 Select the camera to configure in the Camera dropdown list 4 Configure PTZ settings including those of Baud Rate Data Bit Stop Bit Parity Flow Ctrl PTZ Protocol and Address according to the parameters of the PTZ camera s 5 If the same configuration can be applied to other PTZ channels click the Copy button 6 Click the Apply button to save the settings To ...

Page 100: ...is connected and configured with the correct settings under the General tab Customizing PTZ Presets Patterns and Patrols Your DVR allows you to customize presets patterns and patrols for a connected PTZ camera A PTZ camera must first be configured before PTZ presets patterns and patrols can be customized See Configuring Basic PTZ Settings To customize PTZ presets 1 Enter the PTZ menu by going to M...

Page 101: ...lay and to stop The PTZ should move as it did during the recording process You may click the stop button at any time to end the pattern Clicking the play button again will start playing the PTZ pattern again at the initial position To customize PTZ patrols 1 Enter the PTZ menu by going to Menu Cameras Setup PTZ 2 Select the More Settings tab as shown in Figure 113 3 Select a Patrol Number to set f...

Page 102: ...on detection 4 Set the motion detection sensitivity by adjusting the green Sensitivity bar The more lime green rectangles selected in the bar the higher the sensitivity will be to motion 5 Set the motion detection region in the preview screen on the right side of the menu by left clicking with the mouse on an open area A red grid will be shown designating that the selected area is part of the moti...

Page 103: ... checkbox of channels which you want the motion detection event to trigger recording Click Apply to save the setting 2 Select the Arming Schedule tab as shown in Figure 117 Choose one day in a week and set an arming schedule If the schedule can also be applied to other days click Copy Click the Apply button to save the settings Figure 117 Arming Schedule Settings Menu 3 Select the Handing tab as s...

Page 104: ...veillance Center DVR will notify surveillance center when motion is detected Send Email DVR will send an email out to the designated recipients when motion is detected Please refer to configure e mail settings on Page 103 for details Trigger Alarm Output DVR will trigger alarm output when motion is detected When you check the Trigger Alarm Output checkbox there will display a choose box to select ...

Page 105: ...own in Figure 120 by going to Menu Recording Configuration Trigger Figure 120 Trigger Settings Menu 2 Select the Alarm Input tab 3 Select the Alarm Input No in the dropdown list 4 Edit the Alarm Name 5 Select the trigger Type for the external alarm input device N O means Normal Open N C means Normal Close These two types can be selected 6 Check the Enable Alarm Input checkbox to enable the selecte...

Page 106: ... tab as shown in Figure 122 to set the PTZ actions only if a PTZ camera is configured on the DVR Only one PTZ action can be selected per alarm input Figure 122 PTZ Linking Settings Menu 8 If the same settings can be applied to other alarm inputs click the Copy button to copy the settings to others 9 Click Apply to save the settings 10 You can check the alarm input status in the Alarm Input Status ...

Page 107: ...k Copy Click Apply to save the settings and back to the Alarm Output interface 7 If the same setting can also be applied to other alarm output click Copy 8 Click Apply to save the settings 9 You can check the alarm output status in the Alarm Output Status list in the Alarm Output interface Configuring Exceptions Actions can also be triggered when the DVR detects certain exceptions To setup excepti...

Page 108: ... If selected trigger action when recording exception is detected All if selected trigger action when any one of exception above is detected 3 Select the Actions to take when the exception is detected More than one action can be selected The actions available includes Audible Warning DVR will sound an audio warning if exception is detected Notify Surveillance Center DVR will notify surveillance cen...

Page 109: ... Password fields User Name User name to use for server authentication Password Password to use for server authentication SMTP Server Address for SMTP server SMTP Port Port for SMTP server Enable SSL Enable Secure Sockets Layer SSL for out going e mail Sender Name The sender name to use when an e mail is sent out from the DVR Sender s Address The sender s address to use when an e mail is sent out f...

Page 110: ...al time 4 You may now test the e mail settings by clicking the Test button 5 Select the Apply button to save the e mail settings and select to return to the previous menu Selecting without clicking Save will quit out of the menu without saving settings ...

Page 111: ...igure OSD settings including Camera Name Name of selected camera Display Name Enable to display camera name in OSD Display Date Enable to display date in OSD Date Format Format of date Time Format Format of time Display Mode Display style for OSD 4 Using the mouse click and drag OSD elements on preview screen to desired location 5 If the same configurations can be applied to other channels click C...

Page 112: ...reen blue and grey Using the mouse click and drag out rectangular boxes defining the desired zones 5 You may clear a privacy zone at any time by clicking on the corresponding Clear Zone button or Clear All button to clear all zones 6 If the same settings can be applied to other channels click Copy 7 Select the Apply button to save the privacy mask settings and select to return to the previous menu...

Page 113: ...to 8 periods can be configured If the same schedule can be applied in other days click Copy 2 Select the Handing tab to set the actions to take if tamper proof is detected The detail instruction of the actions please refer to Page 107 3 Click Apply to save the settings Click OK to back to the previous menu 7 If the same settings can be applied in other channels click Copy to copy the same configur...

Page 114: ... take if tamper proof is detected 5 Click the Apply button to save the settings Click OK to back to the previous menu 6 If the same settings can be applied in other channels click Copy to copy the same configuration to other channels 7 Click Apply to save the settings Configuring Video Quality Diagnosis Video Quality Diagnosis can be enabled on any of the analog channels on your DVR to detect the ...

Page 115: ... handing method 1 Select the Arming Schedule tab to set the arming schedule Up to 8 periods can be configured If the same schedule can be applied in other channel click Copy 2 Select the Handing tab to set the actions to take if certain threshold has been reached 5 Click the Apply button to save the settings Click OK to back to the previous menu 6 If the same settings can be applied in other chann...

Page 116: ...ave configured network HDD refer to Setting Network HDD Our device provides two ways for creating the virtual disk including one touch configuration and manual configuration The following flow chart shows the process of creating virtual disk Note Please install the HDD s properly and it is recommended to use the same enterprise level HDDs including model and capacity for array creation and configu...

Page 117: ...uch configuration a hot spare disk will be set as default Note By default one touch configuration creates one array and one virtual disk If the capacity of the array created by one touch configuration is larger than 16TB two arrays and two virtual disks will be created Note By default one touch configuration adopts foreground initialization to initialize the virtual disk By using foreground initia...

Page 118: ...f the virtual disk And at least 100 GB capacity must be configured for each virtual disk You can click the Information of Array Capacity area to set the remaining capacity of the array for the disk 11 Select the Initialization Type from Background Foreground and Fast Background The background initialization can synchronize the disks and detect and repair the bad sector of the disks During the back...

Page 119: ...isk will display For operation guide of initializing the virtual disk please refer to Page 116 if you adopt foreground initialization the virtual disk will display in the HDD Information interface after the initialization is complete Figure 135 HDD Information Interface 15 After the virtual disk has been initialized the status will change from Uninitialized to Normal 16 Enter the Physical Disk int...

Page 120: ...elect is not compatible with the requirement of the RAID level Note The device supports creating at most 8 virtual disks Note It is recommeded to create one virtual disk of an array Rebuilding Array The working status of array includes Functional Degraded and Offline When there is no disk loss in the array the working status of array will change to Functional when the number of lost disks has exce...

Page 121: ...tab to view the virtual disk rebuilding status Figure 140 Virtual Disk Interface Note If there is no hot spare disk after rebuilding it is recommended to install a HDD into the device and set is as a hot spare disk to ensure the high security and reliability of the array Manually Rebuilding Array If you do not enable the Auto rebuild in Firmware interface or the hot spare disk has not been configu...

Page 122: ...nctional Note At least one available physical disk should exist for rebuilding the array Note It is recommended to enable the Auto rebuild function and set the hot spare disk for automatically rebuilding the array Repairing Virtual Disk When the disk cannot display in the HDD Information interface while the virtual disk can still show in the Array Settings interface you have to repair the virtual ...

Page 123: ... Menu System Configuration RAID Virtual Disk 2 Select a virtual disk and click to delete the virtual disk Figure 144 Attention Message 3 Click the Yes button to confirm the virtual disk deletion Note Deleting virtual disk will cause to delete all the data saved in the disk Deleting the Array If all the virtual disks under an array have been deleted then you can delete that array To delete the arra...

Page 124: ...ion 2 Select Array tab to enter the Array interface 3 Select the array to be migrated and click to enter the Migrate Array interface Figure 145 Migrate Array Interface 4 Select the available physical disk and click OK to confirm the settings 5 There will pop up an attention box with these words Do not unplug the physical disk when it is under rebuilding Click OK to start rebuilding 6 You can enter...

Page 125: ... following message box will pop up Click OK to finish the settings Figure 150 Expand Finish Message Note Only migrating from RAID 5 to RAID 5 is supported by the device If there is no virtual disk existing under the array the array migration cannot be done If the virtual disk of the array is under initialization the array migration cannot be done Note After RAID migration and capacity expansion th...

Page 126: ...er 1 Enter the Firmware interface to check the information of the firmware including the version maximum physical disk quantity maximum array quantity auto rebuild status etc Figure 151 Firmware Interface 2 You can click the Upgrade button to upgrade the firmware Local upgrade and FTP upgrade are available Figure 152 Upgrade Interface ...

Page 127: ...3 by going to Menu System Configuration HDD Figure 153 HDD Management Menu 2 Select the HDD Information tab to check the disk status capacity property type and free space Setting Network HDD Add the allocated DVR Storage Space of NAS or disk of IP SAN to DVR this part will work as network HDD To set a network HDD 1 Enter the HDD menu by going to Menu System Configuration HDD 2 Click the Add NetHDD...

Page 128: ...vers on the HDD Information menu Formatting Disk A newly installed hard disk drive HDD must be first formatted before it can be used with your DVR Formatting the disk will erase all data on it To format a new disk 1 Enter the HDD menu by going to Menu System Configuration HDD 2 Select a disk to format If the disk is one that is newly installed the status of the drive will show up as Uninitialized ...

Page 129: ...as shown in Figure 157 Figure 157 Record Information Menu 3 Check the Overwrite checkbox 4 Click the Apply button 5 Click to exit Enabling HDD Sleeping Enabling HDD Sleeping will allow the DVR to set HDD to sleep status when HDD is idle To enable HDD sleeping 1 Enter the HDD menu by going to Menu System Configuration HDD 2 Select the Record Information tab as shown in Figure 158 Figure 158 Record ...

Page 130: ...uota Mode Each camera can be configured with allocated quota for record or picture capture To configure quota mode 1 Enter the quota mode menu by going to Menu System Configuration HDD 2 Select the Storage Mode tab as shown in Figure 159 Figure 159 Quota Mode Settings Menu 3 Select the Mode to Quota 4 Select a camera for which you want to configure quota 5 Enter the storage capacity in the text fi...

Page 131: ... to Group as show in Figure 160 Figure 160 Group Mode Settings Menu 4 Click the Apply button to pop up an attention box as shown below Figure 161 Attention for reboot 5 Click Yes to reboot and make the settings effective Click No to cancel the operation 6 After rebooting you can configure local HDD settings To configure local HDD settings by going to Menu System Configuration HDD HDD Information 1...

Page 132: ...ancy mode and one of them with R W property Managing Files Searching for Recorded Files Previously recorded files can be searched by criteria in the File Management menu To search for all recorded files 1 Enter the File Management menu shown in Figure 163 by going to Menu File Management Record Figure 163 File Search Menu 2 Select the cameras that you would like to include in the search Analog cam...

Page 133: ...d file by clicking the Play button next to the file 9 The recorded files can also be exported into a USB storage device To export recorded files connect a USB storage device to the DVR select the record files to export and click the Export button 10 Click the Cancel button to exit out of the File Management menu Searching for Event Files Event recorded files can be searched by criteria in the File...

Page 134: ...iteria will be shown at a pop up box 5 You can set the Pre play and Post play time 6 Select one result to see the details by clicking Details button or quick export by clicking the Quick Export button If you select type Alarm Input 1 First you select one alarm input channel or you can check the Alarm Input No box to select all channels 2 Select the start time and the end time 3 Click the Search bu...

Page 135: ...Logs Figure 166 System Logs Menu 2 Select the Start Time and the End Time 3 Select the Major Type from the dropdown list Four major types are available Alarm Exception Operation and Information You can also select All 4 Select the Minor Type under the Major Type to efficiently find the logs 1 Click the Search button The search results will be displayed in a list Figure 167 Click to page up and dow...

Page 136: ...w the detail information as shown in Figure 105 Figure 168 Log Information 3 Click Previous Next to view the previous next log information 4 Click OK to back to the previous menu 5 If applicable you may also view the associated video to the selected log entry by clicking ...

Page 137: ...169 Import Export Menu 2 Connect the USB storage device to a USB port on the DVR 3 Click the Refresh button The contents of the USB storage device will be shown on the screen 4 You can click the New Folder button to create a new folder 5 Select the location where you would like the configuration to be stored on the USB storage device 6 Click Export to export a configuration file to USB storage dev...

Page 138: ...le The configuration file is named devCfg bin 5 Click the Import button 6 In the pop up window click Yes to confirm the import and the system will automatically reboot to make it effective 7 Click to exit out of the Import Export menu ...

Page 139: ...ct the USB storage device to a USB port on the DVR 4 Click the Refresh button The contents of the USB storage device will be shown on the screen 5 Select the firmware file The firmware file is named digicap mav 6 Click the Upgrade button to upgrade the DVR The DVR will automatically reboot after the upgrade is completed If you do not wish to upgrade at this point click the Cancel button To update ...

Page 140: ...n to upgrade the DVR The DVR will automatically reboot after the upgrade is completed Restoring Default Settings To restore factory default settings to your DVR 1 Enter the Factory Default menu shown in Figure 172 by going to Menu Maintenance Factory Default Figure 172 Factory Default Menu ...

Page 141: ...twork traffic 1 Enter the Network Detection menu by going to Menu System Maintenance Network Detection 2 Select the Traffic tab and you can view the sending rate and receiving rate information on the interface as shown in Figure 173 The traffic data is refreshed every 1 second Figure 173 Traffic Detection To configure network detection 1 Enter the Network Detection menu by going to Menu Maintenanc...

Page 142: ...D RW and other local backup devices 1 Enter the Network Detection menu by going to Menu Maintenance Network Detection 2 Select the Network Detection tab to enter the Network Detection menu 3 Click the Export button to start exporting 4 After the exporting is complete click OK to finish the packet export as shown in Figure 175 Figure 175 Export Process Bar Note Click the Refresh button if the conne...

Page 143: ... 2 Select the Network Stat tab to enter the Network Stat menu as shown in Figure 176 Figure 176 Network Stat Interface 3 Check the bandwidth of IP Camera Remote Live View Remote Playback Net Receive Idle and Net Send Idle 4 You can click the Refresh button to get the newest status ...