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Hills Home Hub Owner’s Manual 

 

Page 15 of 37

 

REN and RN – Ringer Equivalence Number 

When connecting telephone and faxes you need to be careful of something called “REN” 
or  “Ringer  Equivalence  Number”.  In  Australia  it  has  a  value  of 

3

.  In  New  Zealand  it  is 

abbreviated to “RN” and has a value of 

5

 
This basically is the maximum number of phones, faxes, ADSL filters, dialup modems or 
telecommunications  equipment  that  you  can  connect  in  your  home.  Your  equipment 
should have the REN (or RN) printed on the bottom of it or in the user manual it came with. 
 
Most telephones have a REN of 1. This means that at any one time you cannot connect 
more than 3 telephones in your home (if each is rated at REN 1) even if, for example, you 
have  16  telephone  sockets.  Just 

add  up  the  RENs

  of  all  the  equipment  you  want  to 

connect  and  make  sure  it  is  no  more  than  3  in  Australia,  and  no  more  than  5  in  New 
Zealand. 
 
REN and RN apply to 

each

 telephone line. 

 

If  you  exceed  this  number  then  some  equipment  may  not  work.  For  example,  the 
phone might not ring! 
 

If you connect too many devices just unplug some devices until you have a total REN of 3 
or less (5 for New Zealand). 
 
If  you  require  more  phones  simultaneously  connected,  try  adding  cordless  phones  or 
consider purchasing a Hills PABX for a Small Office/Home Office (SOHO), which supports 
up to 16 simultaneous phones. 
 
This  limit  does  not  apply  with  data-only  equipment  (e.g  computers,  routers)  which  are 
connected on the customer’s side of an approved modem. 
 
 

 

Connecting Phone & Data - Technical Terms

 

Summary of Contents for HOME HUB 1000 SERIES

Page 1: ...Owner s Manual Hills Home Hub don t build a home without it ...

Page 2: ... 106 2005 Telecom Code of Practice for Residential type Generic Cabling Systems see www telepermit co nz Ptc106 pdf All cabling must be installed to meet or exceed these standards Penalties can apply for connecting non compliant or non approved equipment to a telecommunications network Please contact your installer if you have further enquiries regarding your specific Hills Home Hub and structured...

Page 3: ... smoke or burning smell from equipment e g damaged by lightning immediately discontinue use and contact your installer Dropping or exposing products to shock may cause damage and malfunction Only use approved cable tools and components in your Hills Home Hub Do NOT install your Hills Home Hub near wet or damp areas e g laundry kitchen bathroom outside near and air conditioner or heater When removi...

Page 4: ...ons 12 Connecting Phone Data 13 Description of Services 13 Technical Terms 14 Modules 16 Connecting a Telephone Fax Machine Dial up Modem 20 Patching Phone and Data Outlets 21 Connecting ADSL 24 Troubleshooting 26 General 27 Telephone and Data 28 Appendix 29 Site Installation Log Sample 30 Structured Cabling Outlets Details Sample 31 Structured Cabling Outlets Summary Sample 32 Site Installation L...

Page 5: ...ing for today s and future needs for home technology and services in your home Contained in this booklet are the services you have selected and explanations on how you can maximise the benefits of your choices Hills is an Australian company that has been servicing the needs of home owners for over 55 years Below are some of our other products that you may consider for your household needs for both...

Page 6: ...tribution of various signals throughout your home via structured cabling It is important that you plan in which rooms you would like to access TV video audio phone and the Internet In order to access or share these signals cables modules and wall plate outlets containing various sockets need to be installed The optional Hills Security System may also be located in the Hills Home Hub along with all...

Page 7: ...eed to already be installed Provided that sufficient additional spare cabling was installed at the time of construction of your house you may be able to add additional modules for additional features or capacity Spare cabling is usually only installed at the specific request of the owner builder If requested before the completion of the property it is usually available at minimal additional cost d...

Page 8: ...e time and duration that you are going to open the Hills Home Hub enclosure Check with them if it will be OK to open the lid of your Hills Home Hub and ensure you have a valid PIN to disarm the security system should the alarm go off When you are working on equipment contained inside your Hills Home Hub take care not to touch or disconnect any of the security wiring It also uses power so make sure...

Page 9: ... on the end PAL Socket TV antenna remote viewing of DVDs and other home entertainment devices F Type Socket TV antenna remote viewing of DVD VCR Set Top Box etc Modulator distribute signal from home entertainment devices 3 5mm Socket InfraRed control devices from other rooms Music Distribution used as a music source input Speaker Post Socket 5 1 Home Theatre Speakers connect speaker wire to banana...

Page 10: ...ct your CD player to the Hills Home Music system to redistribute music throughout your house Alternatively a 3 5mm socket may be configured to be an input or output but not both for the Hills Home IR Distribution system Labelling Because one single socket could be used for different services and could also be an input or output it is essential to have all outlets properly labelled to avoid confusi...

Page 11: ...a Pay TV Set Top Box or Digital Video Recorder Free to Air TV and a Computer Designed for connecting a Phone and Personal Computer Phone 1 Pay 1 TV 1 Pay 2 Data 1 Phone 2 Data 2 Two wall plates combined to provide remote InfraRed control of up to 8 devices a Data Outlet e g Personal Computer Gaming Console Media Receiver Pay TV Free to Air TV and RGB inputs e g from a DVD player or AV Receiver to ...

Page 12: ... you want For example setting up your internet account or tuning your TV into certain channels Always refer to the relevant manuals on how to configure your equipment e g computers modems TV STB DVD player AV receiver stereo system modulator etc Flexible Connections The Hills Home Hub and structured cabling has been designed to allow you the flexibility to easily configure different features of yo...

Page 13: ...ll plates Data Companies have long enjoyed the benefits of sharing resources and improving communications by networking computers and peripherals together The Hills HDM 808 Data Patch Panel prepares your home for this technology by providing data connections to specially configured Hills wall plates around your home via the Hills Home Wiring network and the Hills Home Hub At this point your home h...

Page 14: ...ocket and operate correctly Ideally a reducer should be inserted into a RJ 45 socket to change it into a RJ 11 12 socket RJ 11 12 is not used in New Zealand Patch Cables A patch cable in the Hills Home Hub is a short cable 10 100cm in length with RJ 45 connectors on each end They come in a variety of colours and this does not affect their performance in any way There are two types of patch cables ...

Page 15: ...ur home if each is rated at REN 1 even if for example you have 16 telephone sockets Just add up the RENs of all the equipment you want to connect and make sure it is no more than 3 in Australia and no more than 5 in New Zealand REN and RN apply to each telephone line If you exceed this number then some equipment may not work For example the phone might not ring If you connect too many devices just...

Page 16: ...lls Security System Snap rivets Used to secure the module to the Hills Home Hub enclosure Mode 3 Switch If nothing connected to leave OFF If something connected to leave ON Attachment Legs Used to secure the module to the Hills Home Hub enclosure Line Disconnect Switches One switch for each incoming telephone line Switch to ON position for normal operation For testing switch to OFF position to dis...

Page 17: ...o the Hills Security System Snap rivets Used to secure the module to the Hills Home Hub enclosure Mode 3 Switch If nothing connected to leave OFF If something connected to leave ON Attachment Legs Used to secure the module to the Hills Home Hub enclosure Line Disconnect Switches One switch for each incoming telephone line Switch to ON position for normal operation For testing switch to OFF positio...

Page 18: ...Ethernet Hub Do not touch any components other than Attachment Legs Used to secure the module to the Hills Home Hub enclosure Snap rivets Used to secure the module to the Hills Home Hub enclosure Telephone Data Room Connectors Used to connect telephone lines or data equipment to up to 8 wall plate outlets Telephone Data Patch Connectors Used to connect to sockets on the HTM 408SRJ Telephone Module...

Page 19: ...otentially damage telephone and data equipment and can be illegal Attachment Legs Used to secure the module to the Hills Home Hub enclosure Mounting Plate Used to secure the Ethernet Hub to the Hills Home Hub enclosure Activity Lights LED lights blink to let you know what outlets are connected and transmitting Room Connectors Used to connect telephone lines to 8 locations using Patch Cables to the...

Page 20: ... plates are not labelled try looking for the floor plan to identify which socket is for phone If you can t locate a floor plan then you can try plugging your phone into a RJ45 socket and testing whether it works by dialling out If not try another socket Note Just make sure you do not connect more equipment than your home supports Otherwise your equipment may stop working This is determined by your...

Page 21: ...M 408S is present you will not be able to patch phone services contact your installer for assistance and some patch cables which should already be connected Phone 3 HES 108 HDM 808 HTM 408SRJ Phone 3 Patch Cable RJ 45 Socket for Phone Note You are free to increase the number of telephone sockets in your house up to the maximum number supported by your installation depends on the number of modules ...

Page 22: ...g to the wall plate socket you want to change Labels on the module and wall plate or a floor plan will help Otherwise read the next section for Additional Help 4 Unplug the opposite end of the patch cable from the existing telephone or data module i e Telephone Module or Ethernet Hub 5 Plug it firmly into the module with the desired service i e sockets on the bottom of Telephone Module labelled or...

Page 23: ...o the HDM 808 Data Patch Panel 4 Unplug the other end of the patch cable from the HTM 408SRJ Telephone module and insert it into a free socket on the HES 108 Ethernet Hub When you want to change a data socket to a telephone socket 1 Plug in a computer into the wall socket you want to change and turn it on check that your network functions 2 Unplug in turn each of the patch cables connected to the ...

Page 24: ...nters and access high speed internet using your ADSL connection in multiple rooms of your home Requirements HES 108 Ethernet Hub HDM 808 Data Patch Panel HTM 408SRJ Telephone Module or HTM 408S Telephone Module Mode 3 ADSL Filter must be 4 wire filter part number S1801 recommended A terminator plug if you do not have an alarm system ADSL Modem Router Accessory Plate optional and some patch cables ...

Page 25: ...s 3 to 4 and 5 to 6 4 Plug the end of your ADSL filter marked Line or similar firmly into the Mode 3 Socket A patch cable may come with the ADSL filter for this 5 Make sure the Mode 3 Switch is in the ON position 6 Find a suitable place to install your ADSL modem near or inside the Hills Home Hub space permitting An optional accessory plate is available from your installer to attach to your ADSL m...

Page 26: ... of 37 Hills Home Hub Owner s Manual Troubleshooting This section covers some solutions to common problems that you may encounter due to incorrect configuration or missing parts Troubleshooting Connecting ADSL ...

Page 27: ...uired modules and devices are turned on For example in order to watch Pay TV your Set Top Box must be plugged into a wall outlet then to your TV or VCR All these devices need to turned on and set to the right channel for the channel to appear on your TV And if you want to watch your VCR from another room your modulator needs to be turned on In rare circumstances the power to the Hills Home Hub may...

Page 28: ...or the number of phone lines you have should be in the ON position most people have only one phone line so the LN1 switch should be on Check that patching is correct more information on page 21 Disconnect switches These switches allow you to disconnect your home s telecommunications equipment from the telecommunications provider to assist in isolating possible locations of faults Push the disconne...

Page 29: ...ls Home Hub Owner s Manual Page 29 of 37 Appendix This section contains additional resources which may be of interest to your Hills Home Hub and structured cabling installation Appendix Telephone and Data ...

Page 30: ...II T D HUB Legend D Data LAN II InfraRed Target Input RI RCA Input T Telephone Fax IO InfraRed Emitter Output RO RCA Output F FTA TV Antenna AI Audio Input V Volume Control P Pay TV Satellite Cable AO Audio Output Speakers MI Modulator Input T D P P F T II D F II T D F II T D V V V V V V V AI AI AI AI AI AI AI AI AI AI AI AI IO IO IO IO MI AI P P F T II D AO Summary 7 Data Points 7 Telephone Point...

Page 31: ...each outlet provides in your house Each outlet in your home should be numbered according to this sheet Service tick relevant box or write in Outlet No Data Phone FTA TV Pay TV IR In IR Out Other 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Modulator In 16 Distributed Music In 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 Appendix Structured Cabling Outlets Details Sample ...

Page 32: ...ent 1 1 1 Modulator 2 1 In 4 Out 1 In Yes Garage 1 1 1 1 In Yes TOTAL 7 outlets 7 outlets 6 outlets 1 inlet 4 outlets 6 In 4 Out 7 rooms 1 room Notes Note that with most standard residential telephone services you can only connect equipment e g telephones up to a maximum rating of REN 3 5 for NZ at any one time Look on your telephone equipment to determine the REN rating and ensure that your home ...

Page 33: ... build a home without it Site Installation Log Installer to complete simple floor plan showing Hills Home Hub and wall plate configuration Date of Completion Name of Installer Contact Number Appendix Site Installation Log ...

Page 34: ...ler to complete copy if more room needed Service tick relevant box or write in Outlet No Data Phone FTA TV Pay TV IR In IR Out Other 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 Appendix Structured Cabling Outlets Details ...

Page 35: ...tial telephone services you can only connect equipment e g telephones up to a maximum rating of REN 3 5 for NZ at any one time Look on your telephone equipment to determine the REN rating and ensure that your home does not exceed a total of 3 If you require more phones try adding cordless phones or consider purchasing a Hills PABX for a Small Office Home Office SOHO Appendix Structured Cabling Out...

Page 36: ...f any defect appears during the warranty period return it to DAS postage prepaid The unit will be repaired and returned DAS assumes no liability for consequential or indirect damage and accepts no responsibility for repairing damage to the product caused by misuse careless handling or where unauthorised repairs have been made No other guarantee written or verbal is authorized by or on behalf of Di...

Page 37: ... ASHMORE 4214 PH 07 5597 7203 FAX 07 5597 3900 SA WA TAS 24 Raglan Avenue EDWARDSTOWN 5039 PH 08 8375 9900 FAX 08 8375 9999 1 1 Natalie Way BALCATTA 6021 PH 08 9240 4420 FAX 08 9240 4313 219B Murray Street HOBART 7000 PH 03 6234 9455 FAX 03 6234 9962 New Zealand Hills Electronic Security Auckland Wellington Christchurch 1 30 Greenpark Road PENROSE PH 9 525 8007 FAX 9 525 8009 124 128 Hutt Road PET...

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