background image

 

For Support visit www.hipsmarthome.co.uk or call 01704-807114  

 

3.17.2.

 

Not Connected 

 
A common indicator for lack of communication with the system is the app's "Not 
Connected"screen,as shown in fig. 23. This screen appea rswhen the controller is unable to see the 
zones in the system. There are several potential causes and remedies for this state that are 
important for troubleshooting. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

1.

 

Look in the network settings of your control device and verify that it is connected to 
the same network as the NuVo System. 
 

2.

 

This may sound relatively simple, but check the power status of the Zones on the 
front panel of the NuVo unit. They should have a solid white (cyan if in Mute) LED 
light on the front panel. 

 

3.

 

Make sure that one or more of the zones are not offline. This state would be 
indicated by a flashing red LED on the front panel. This can occur as a momentary 
state, in which case the LED will return to a solid white when the network 
connection is restored.  

 

This is often corrected by simply turning off and restoring power to the player. Once 
it is rebooted it should have a solid white LED on the front panel. If that does not 
restore a connection, reset the player defaults by turning the power off and back 
on. 

 

Fig.23 

Summary of Contents for HIP Smart HUB

Page 1: ...For Support visit www hipsmarthome co uk or call 01704 807114 Hip Smarthome Systems User Manual ...

Page 2: ... Music Selection 10 3 4 Direct Stream Play from the content on your IOS or Android Device 10 3 5 Music Library USB Hard Drive or Memory Stick 12 3 6 Line In Out 12 3 7 Settings Menu 13 3 8 Zones 14 3 9 Gateways 14 3 10 This App 14 3 11 Add a NuVo Component 14 3 12 Music Library Share music form a PC Mac or Nas Drive 15 3 13 Music Services 18 3 14 General 19 3 15 International 21 3 16 Help 21 3 17 ...

Page 3: ...Patch Cables into the Patch Panel take your Broadband Router and plug the other end of the Patch Cables into the sockets on your Router labeled Ethernet there will normally be 4 ethernet sockets on your Router any three of the 4 will do 1 1 5 Make the other connections for your Router as described in the instructions which came with it There should be a cable for the phone line adsl connection and...

Page 4: ... to locate the socket 1 1 11 Refer to the instructions for your device for setting up its network connection With a wired connection such as this most devices won t actually need any settings changing and should work automatically 1 1 12 Test the device either through the Test Network option within the devices settings menus or simply by using a service on that device which requires the internet S...

Page 5: ...itch inside the SmartTV cabinet Plug the other end into your Router There is a knockout hole in the top and bottom of the cabinets which can be used to feed the cables through 2 1 3 Once connected power up your Network Switch at the Mains socket and your Ethernet Sockets will now be live 2 1 4 Repeat Steps 9 13 above 2 1 5 Once you have established that each device is working you can replace the S...

Page 6: ...ted to a working Broadband Router or if you have opted for Hip SmartTV to the Network Switch inside the Hip SmartTV cabinet which in turn is connected to your Router as described above 3 1 2 Remove the cover from your SmartMusic cabinet by inserting your fingers through the openings on either side of the cabinet and gently pulling apart and towards you The cover will come away from the base 3 1 3 ...

Page 7: ...d of this cable needs to be plugged into your Router or if you have it the Network Switch inside your Hip SmartTV cabinet 3 1 5 To begin setting up your Hip SmartMusic system you will need one of the devices with which you intend to operate the system Any Apple IOS Device eg IPhone IPad IPod Touch etc or Android Device can be used 3 1 6 Make sure your device is connected via WiFi to your Broadband...

Page 8: ...hipsmarthome co uk or call 01704 807114 Fig 4 Fig 5 3 1 7 The system has been pre configured for you so simply select Control my system 3 1 8 After a few seconds your screen should look like this if not see trouble shooting ...

Page 9: ...em operation on one screen 3 2 1 System control begins with the Dashboard Each of the zones are represented by an icon on the left hand side Your initial selection is done by dragging and dropping a zone into a new zone group as shown below This can also be done by simply tapping an inactive zone Once a music selection is made the related album art and now playing information will appear in the zo...

Page 10: ...ill be highlighted and the display will change accordingly 3 4 Direct Stream Play from the content on your IOS or Android Device 3 4 1 If audio files such as MP3 AAC FLA or other audio files are resident on the smart device they can be streamed directly to the system by selecting the This Phone This iPad This Tablet etc When This Phone has been selected all music playable by the smart device will ...

Page 11: ...zone other zones can join the zone and listen but can t select content Additional zones have transport control Local joined zones have volume and mute control as well as the ability to leave the group 3 4 6 The number of smart devices used in a system can t exceed the number of Player zones available i e A three zone system can have a maximum of three smart devices connected and streaming simultan...

Page 12: ...limited If a device that exceeds this is used an external power supply must be used 3 6 Line In Out 3 6 1 Each zone room has a 3 5 mm stereo audio Line In and Out on the rear panel of the Nuvo unit This input allows any local zone analog music source to be plugged in and added to the system as an additional source input or the output of the system to be connected to a subwoofer for example 3 6 2 L...

Page 13: ... call 01704 807114 3 7 Settings Menu The Settings menu has several selections important to the system s control and operation Access to Settings is made through the Settings button located at the bottom of the Dashboard See fig 11 Fig 11 Fig 12 ...

Page 14: ...ividual settings and controls will be available as shown in fig 13 3 9 Gateways 3 9 1 This feature is not used in the standard setup A wireless Gateway can be added to the system to expand the system wirelessly into more rooms Contact us for further information 3 10 This App 3 10 1 Here there is a demonstration of how the App works Also if you are experiencing difficulties with the app you can res...

Page 15: ...al computers to be streamed to any zone in the system 3 12 2 From your computer go to www nuvotechnologies com musicshare to download the software from the NuVo website 3 12 3 Follow the prompts for installing the software 3 12 4 When the software is opened it will connect to the network and display a blank music share page as shown in fig 14 3 12 5 Click on the Add new button at the top of the wi...

Page 16: ...software as shown in fig 14 The software can be opened at any time and content can be added or removed Note that if you are sharing a personal library located on a personal computer hard drive the software must actually be downloaded to that computer before the share is created Once the share directory is created it is not necessary to keep the Music Share Software open although the computer hosti...

Page 17: ...red locations and the number of songs and file size of the accumulated library as shown in fig 15 3 12 9 An additional selection Add Share will allow you to type in the network path to a directory or shared drive with music content as shown in fig 16 When a new library is added it may take time for the content to be refreshed The length of time depends on the amount of content Fig 15 Fig 16 ...

Page 18: ... besides Napster and Deezer are subscription services but allow you to listen to the vast majority of all music released and work fantastically well with the system 3 13 2 When Music Services is selected the active streaming music services on the system will be displayed as shown in fig 17 The TuneIn Radio service doesn t require a TuneIn account to operate so will appear by default 3 13 3 It also...

Page 19: ...7114 3 14 General 3 14 1 When General the menu will display four important choices for information about the components of the system as shown in fig 18 The first choice About gives specific component information for each zone as shown in fig 19 Fig 18 Fig 19 ...

Page 20: ... any updates will pop up on the app An important advantage for the user is that the update is already downloaded in the background and once install is selected all the zones in the system will automatically be updated 3 14 3 Registration will open the product warranty registration page as shown in fig 21 Please register your system immediately for your two year system warranty Fig 20 Fig 21 ...

Page 21: ...nal 3 15 1 International provides a location setting which allows the system to display the on line services available in your region 3 16 Help 3 16 1 The Help button has links to contact NuVo directly or reference information on other system components If you have any issues please contact ourselves via our website at www hipsmarthome co uk Fig 22 ...

Page 22: ...el LEDs An important indicator of each zone s operation is the LED light on the front panel of the zone players The color and either solid or flashing state of the LED provides a visual reference for the player s state of operation Refer to the chart for an explanation of the functions and LED status ...

Page 23: ...m 2 This may sound relatively simple but check the power status of the Zones on the front panel of the NuVo unit They should have a solid white cyan if in Mute LED light on the front panel 3 Make sure that one or more of the zones are not offline This state would be indicated by a flashing red LED on the front panel This can occur as a momentary state in which case the LED will return to a solid w...

Page 24: ...es of the NuVo unit If a hard failure occurs which results in a solid red LED or the boot up process does not complete correctly which will result in a flashing white LED you should follow these steps to return the zone to its original factory state The following steps must be performed independently on each zone of the NuVo unit or on any individual zone if only one zone is affected 1 Turn off th...

Page 25: ...l need to re setup the zone as described in 3 17 4 If you are resetting all zones you will need to Setup a New System as described in 3 17 5 3 17 4 Re Setting up a Zone The Zone must be reset as described above before setting up This state is indicated by a solid green light Once you have a solid green light proceed as follows 1 From the Settings Menu select Add a Nuvo Component Fig 25 ...

Page 26: ...For Support visit www hipsmarthome co uk or call 01704 807114 2 Once Add a Nuvo Component is selected the following screen will appear Click Next 3 The following screen will appear Fig 26 Fig 27 ...

Page 27: ...NuVo unit press the Zone Setup button for the Zone you are setting up There are three of these one for each Zone Your NuVo unit has been labelled with the Zone Name above each zone setup button 5 After approx 10 40 seconds be patient the following screen will appear Click Next Fig 28 ...

Page 28: ...For Support visit www hipsmarthome co uk or call 01704 807114 6 The following screen will appear Select what you wish to call the room and select Next 7 The following Screen will appear Select Done ...

Page 29: ...For Support visit www hipsmarthome co uk or call 01704 807114 3 18 Music System Specification ...

Reviews: