9
TROUBLESHOOTING GUIDE
Should you experience difficulties in the use of this player please refer to the following chart.
Need assistance? Please call us!
If you encounter any difficulties with this product, please visit our website at
www.hipstreetonline.com
and review our support section or call us. Our representatives
are ready to help you with any questions about your product. We can guide you through
connections, first-time use, or any of the features. Just give us a call or send us an email.
Customer & Technical Support:
1-888-4KOBIAN
or
1-888-456-2426
Monday through Friday: 8:30am – 5:00pm EST
Email:
support@hipstreetonline.com
We want you to start enjoying your product right away!
Issue
Possible Cause
Solution
There
is
no
display and the
unit will not play
•
The unit is disconnected
from the AC outlet
•
Connect to an outlet.
•
The AC outlet has no power
•
Try the unit on another outlet
•
The AC outlet is controlled
by a wall switch
•
Do not use an outlet that is
controlled by a wall switch
•
Weak batteries
•
Replace with fresh batteries
Poor AM or FM
reception
AM: Weak on distant stations
•
Rotate the cabinet for better
reception
FM: Telescopic Antenna not
extended
•
Extend Telescopic Antenna and
adjust
Unit ON but there
is low or no
volume
•
The volume Control has been
turned all the way down
•
Turn the volume control to a
higher output
CD
skip
while
playing
•
Dirty or scratched discs
•
Check the bottom of the disc and
clean it with a soft cleaning
cloth, always wipe from the
center out or use another disc
•
Dirty lens
•
Clean with a commercially
available lens cleaner
