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35

WR6CE User Manual

Appendix

EU Declaration of conformity (DoC)

                                                                                                 Unique identification of this DoC: HCD-DOC-20220808-003

We, Declare under our sole responsibility that the product: 

Product Name: Hisense Interactive Digital Board

Trade Name: Hisense

Model: 86WR6CE

To which this declaration relates is in conformity with the essential requirements and other 

relevant requirements of the radio equipment directive(2014/53/EU), Ecodesign Directive(2009/125/ 

EC)& Regulation (EU) 2019/2021, ROHS Directive (2011/65/EU). The product is in conformity with 

the following standards and /or other normative documents: 

Health & Safety (Art. 3(1)(a)): EN IEC62311:2020
                                                EN62368-1:2014+A11:2017

EMC (Art. 3(1)(b)): EN55032:2015+A11:2020
                               EN55035:2017+A11:2020 
                               EN IEC 61000-3-2:2019
                               EN61000-3-3:2013+A1:2019
                               EN301489-1 V2.2.3:2019
                               EN301489-17 V3.2.4:2020

Spectrum (Art. 3(2)): EN300328 V2.2.2:2019
                                  EN301893 V2.1.1:2017
ErP: Transitional Test Method for Ecodesign and Energy Labelling requirements for electronic displays
RoHS: IEC 63000:2018 

Software * 86.V0000.WR6.CE.00.01A.M0727

*The company reserves the right to install updated Software versions to improve the performance of the 

appliance.

Place and date of issue (of this DoC): QingDao 2022/08/01

Signed by or for the manufacturer: Hisense Commercial Display Co.,Ltd.

Address: No.218, Qianwangang Road, Economy& Technology Development Zone, Qingdao, China

Title: Product manager                                                    Name (in print): Gengqingsong

Summary of Contents for 65WR6CE

Page 1: ...Bar code ...

Page 2: ...RSAG2 025 8488SS Read the manual carefully and ensure you have fully understood its contents before operating this device for the first time English ...

Page 3: ...ation 13 3 2 Wall Mount Kit Specifications VESA 14 3 3 Installing the OPS Optional 15 4 Making Connections 17 5 Getting Started 22 5 1 Power On Off 22 5 2 Using Gestures 23 6 Serial Protocol 24 7 Appendix 27 7 1 Specification 27 7 2 Other Infomation 30 7 3 Certification and Compliance 32 7 4 EU Declaration of conformity DOC 33 8 Troubleshooting 39 Contents ...

Page 4: ...ness of such device content or service for your particular requirement or the protection from interruption and error during operation of such device content or service to the maximum extent permitted by applicable law in any case including fault or neglect Manufacturer shall not be held liable for legal actions or indemnity obligation arising from any consequence as a result of or related to any i...

Page 5: ...our household waste disposal service or the shop where you purchased the product AC voltage This symbol indicates that the rated voltage marked with the symbol is AC voltage Class I product This symbol indicates that it requires a safety connection of protective earthing ground DC voltage This symbol indicates that the rated voltage marked with the symbol is DC voltage Paragraphs beginning with th...

Page 6: ... is provided Leave a minimum 10cm gap all around the unit 6 Power Source This device should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supplied to your home consult your appliance dealer or local power company 7 Power Cord Protection Power supply cords should be routed so that they are not likely to be walked on or pinched...

Page 7: ...rts are required be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part Unauthorized substitutions may result in fire electric shock or other hazards 14 Safety Check Upon completion of any service or repair to the device ask the service technician to perform safety checks to determine that the device is in safe ...

Page 8: ...5 WR6CE User Manual Safety Precautions ...

Page 9: ...6 WR6CE User Manual Safety Precautions ...

Page 10: ...7 WR6CE User Manual Safety Precautions ...

Page 11: ... Optional Wall Mount Bracket Accessories bag Optional User Manual of Wireless Cast 1 Optional Power Cord It depends on the models regions or countries NOTE The accessories may be different from the list above due to different models countries regions please refer to the actual accessory bag 2 Introduction 2 1 Package Contents WR6CE 1 ...

Page 12: ...ut compression HDMI supports multi channel digital audio and can be connected to external devices with HDMI port such as computer host set top box Blu ray player A V device etc 4 Type C It is a full featured Type C interface which supports audio video and file transmission 5 Standby button When the device is on short press the button to turn off the screen long press the button to go into standby ...

Page 13: ...her video device 4 LAN Standard RJ45 Internet connection interface 5 TOUCH Touch signal output to external PC 6 USB 2 0 Connect USB devices such as hard disks keyboard mouse etc 5V DC 0 5A 7 DP DP signal input connect to PC with DP output 8 DIGITAL AUDIO OUT Connect to power amplifier via coaxial port then connect power amplifier to speaker 9 RS232 Serial interface used for mutual transfer of data...

Page 14: ...nal source 3 Move focus up down Move focus left right 4 Back Back to previous menu 5 Volume down 6 Mute Activate exit mute state 7 Setting Open the Settings menu 8 Blank Switch On Off screen 9 OK Confirm operation 10 Freeze Once click Keep the current screen 11 Home Enter home page 12 Volume up 1 2 3 4 5 7 10 11 12 6 8 9 ...

Page 15: ...black launch window on the back of the remote control at the indicator light of the device 4 Discard batteries in a designated disposal area Do not throw them into a fire 5 Remove old batteries immediately to prevent them from leaking into the battery compartment 6 Battery chemicals can cause a rash If the batteries leak clean the battery compartment with a cloth If chemicals touch your skin then ...

Page 16: ... below leave a ventilation space around the device Please leave this space around the device When mounted on the wall Do not install the device as shown below Hinder air circulation Insufficient ventilation will overheat the device and may cause damage to the device and even fire 3 Installation Guide ...

Page 17: ...00 600mm M8 25 4 86WR6CE 1000 600mm M8 25 4 NOTE Please follow the instructions in the wall mount installation guide to install your wall mount or mobile mount bracket If attaching to other building materials please contact your nearest dealer NOTE Do not use screws that are longer than the standard dimension as they may cause damage to the inside of the display B A ...

Page 18: ...er brackets have different shapes but the assembly method is the same Touch Screen back side OPS C Plus computer Computer bracket OPS C Plus plug in terminal Connecting screws for computer bracket and computer Two M3x6 black screws 1 Assembly diagram of OPS computer 2 is located at the computer bracket and the connecting screw of computer which can be matched with It is the hanging nose where OPS ...

Page 19: ...screws M3x6 to fasten the computer some computer models come with screws that can be used directly tightening torque 0 5 N m M 0 8N m 3 The pattern after assembly is as follows Computer bracket Touch Screen back side OPS C Plus computer Schematic diagram after the assembly of OPS C Plus computer 4 Precautions after assembly a After the computer is installed and should be closely fitted same on the...

Page 20: ... top box or other video device 4 LAN Standard RJ45 Internet connection interface 5 TOUCH Touch signal output to external PC 6 USB 2 0 Connect USB devices such as hard disks keyboard mouse etc 5V DC 0 5A 7 DP DP signal input connect to PC with DP output 8 DIGITAL AUDIO OUT Connect to power amplifier via coaxial port then connect power amplifier to speaker 9 RS232 Serial interface used for mutual tr...

Page 21: ...to HDMI input Connect the HDMI input connector of the device to the HDMI output port of an external device NOTE The supported signal formats of the HDMI port refer to Specifications Set top box player PC DVD HDMI HDMI out Device port HDMI IN Connect to DP interface device NOTE The supported signal formats of the DP port refer to Chapter 8 Appendix Part of lower version DP cables may cause screen f...

Page 22: ...ernal PC and the current channel is set as the touch input channel In the OPS channel you can touch OPS without the soft control menu Connect to TOUCH interface device It is the touch screen interface used for an external PC as touch host In both the HDMI and DP channels the device is used as a touch unit by default When connecting USB cables not longer than 1 meter should be used to connect with ...

Page 23: ...rnet manual Manually enter the IP Address Subnet Mask DNS Server and Gateway Wireless router Network port Network port in the wall Device port Router Network port output Network port input Network port in the wall Connect to a network Connect to the OPS interface device OPS Open Pluggable Specification is the interface specification developed by INTEL which is applicable to embedded computer modul...

Page 24: ...S refers to the following figure Switching on off the OPS After inserting OPS to the device you turn on the device change the signal source to enter OPS and stays on the OPS syetem interface When you turn off the device you should use the standby button to go into standby mode the OPS module is switched off and then you shut off the device ...

Page 25: ...by button on the remote control in the power on state to switch the device to standby to resume normal watch simply press the standby button on the remote control again Note When the AC power is turned off wait at least 5 seconds before turning it on again in order to prevent problems of the device 5 Getting Started Power Supply Plug ...

Page 26: ...age One click to return to Android homepage 3 Signal source Open the list of signal source 4 Volume Call out the volume adjustment interface 5 Return Return to the previous operation 6 Lock screen The screen is locked and it can t be operated by touch or remote control 7 Setting Call out the setting page of the whole machine 8 Windows Switch to Windows when equipped with OPS 9 Screenshot Screen Ca...

Page 27: ...AB 00 07 C1 31 00 00 01 01 F7 CD CD Current Signal Source Query PC to device DD FF 00 06 C1 1A 00 00 01 DC BB CC Device to PC AB AB 00 09 C1 1A 00 00 01 X X X X XX XX CD CD Remark Data XX XX XX 05 03 02 OPS 05 03 00 Front HDMI 05 03 01 Side HDMI 05 03 03 Type C 05 03 04 DP Software Version Query PC to device DD FF 00 06 C1 1B 00 00 01 DD BB CC Device to PC AB AB 00 09 C1 1B 00 00 01 X X X X XX XX ...

Page 28: ...e three XX return FF Reboot Screen PC to device DD FF 00 06 C1 1E 00 00 01 D8 BB CC Device to PC AB AB 00 06 C1 1E 00 00 01 D8 CD CD Signal Source Selection PC to device DD FF 00 07 C1 08 00 00 01 XX XX BB CC Device to PC AB AB 00 07 C1 08 00 00 01 XX XX CD CD Remark Data XX 04 OPS 05 Front HDMI 06 Side HDMI 0B Type C 0C DP Screen on off Query PC to device DD FF 00 06 C1 32 00 00 01 F4 BB CC Devic...

Page 29: ... again and then the PC can send a control command to the device If the correct command is not returned after any command is sent the command should be sent again at least after 500ms In Android standby state the device only supports startup commands Protocol header ID Length Command code Protocol tail Switch on off On PC to device DD FF 01 04 A1 00 00 00 BB CC On Device to PC AB AB 01 04 A1 00 00 ...

Page 30: ...5W 15W Executive standard Q 0202RSR 620 Environmental conditions Operating temperature 5 C 35 C Operating humidity 20 80 RH Atmospheric pressure 86kPa 106kPa Product name Hisense Interactive Digital Board Model 75WR6CE Size mm W H D excluding base 1710 1014 100 Weight kg excluding base 45 8 Visual picture diagonal size cm 189 Power supply 100 240V 50 60Hz 3 5A Wireless LAN Module specifications Mo...

Page 31: ...olby Audio AAC MPEG1 Layer1 2 3 Dolby Audio Support Dolby Digital Dolby Digital Plus Dolby AC4 and Dolby TrueHD NOTE Formats listed above may not all supported by the device as video making tools are not unified Product name Hisense Interactive Digital Board Model 86WR6CE Size mm W H D excluding base 1955 x 1151 x 99 Weight kg excluding base 54 5 Visual picture diagonal size cm 217 Power supply 10...

Page 32: ...160 NOTE HDMI standard and HDMI enhance are supported by the device HDMI standard is the default which only supports part of formats listed above HDMI enhance supports all formats listed above If HDMI enhance is needed you can tab menu under HDMI Version and select HDMI enhance Signal formats supported by DP port RGB 60Hz 640 480 800 600 1024 768 YUV 50Hz 576p 720p 1080i 1080p YUV 60Hz 480p 720p 1...

Page 33: ...ment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Batteries In accordance with the Battery Directive used batteries should not be disposed of in the domestic waste Dispose your batteries in the collection containers specific for this purpose in retail stores ROHS Restriction of Hazardous Substance European Dir...

Page 34: ... Este conjunto no debe abrirse a menos que lo haga un técnico calificado AVISO Este conjunto não pode ser aberto a menos que por um técnico qualificado ПРЕДУПРЕЖДЕНИЕ Това устройство не трябва да се отваря освен ако не е отворено от квалифицирани техници FIGYELEM Csak akkor nyissa ki ezt az eszközt ha képzett szakemberrel rendelkezik WAARSCHUWING Deze set mag niet worden geopend alleen door een ge...

Page 35: ...hould be installed and operated with a minimum distance of 20 cm between the device and the user or bystanders This device must not be co located or operating in conjunction with any other antenna or transmitter Cet équipement est conforme aux limites d apos exposition aux radiofréquences définies par la Innovation Sciences et Développement économique Canada pour un environnement non contrôlé Cet ...

Page 36: ...ve documents Health Safety Art 3 1 a EN IEC62311 2020 EN62368 1 2014 A11 2017 EMC Art 3 1 b EN55032 2015 A11 2020 EN55035 2017 A11 2020 EN IEC 61000 3 2 2019 EN61000 3 3 2013 A1 2019 EN301489 1 V2 2 3 2019 EN301489 17 V3 2 4 2020 Spectrum Art 3 2 EN300328 V2 2 2 2019 EN301893 V2 1 1 2017 ErP Transitional Test Method for Ecodesign and Energy Labelling requirements for electronic displays RoHS IEC 6...

Page 37: ...h Safety Art 3 1 a EN IEC62311 2020 EN62368 1 2014 A11 2017 EMC Art 3 1 b EN55032 2015 A11 2020 EN55035 2017 A11 2020 EN IEC 61000 3 2 2019 EN61000 3 3 2013 A1 2019 EN301489 1 V2 2 3 2019 EN301489 17 V3 2 4 2020 Spectrum Art 3 2 EN300328 V2 2 2 2019 EN301893 V2 1 1 2017 ErP Transitional Test Method for Ecodesign and Energy Labelling requirements for electronic displays RoHS IEC 63000 2018 Software...

Page 38: ...h Safety Art 3 1 a EN IEC62311 2020 EN62368 1 2014 A11 2017 EMC Art 3 1 b EN55032 2015 A11 2020 EN55035 2017 A11 2020 EN IEC 61000 3 2 2019 EN61000 3 3 2013 A1 2019 EN301489 1 V2 2 3 2019 EN301489 17 V3 2 4 2020 Spectrum Art 3 2 EN300328 V2 2 2 2019 EN301893 V2 1 1 2017 ErP Transitional Test Method for Ecodesign and Energy Labelling requirements for electronic displays RoHS IEC 63000 2018 Software...

Page 39: ...ng standards and or other normative documents Health Safety Art 3 1 a EN IEC62311 2020 EN62368 1 2014 A11 2017 EMC Art 3 1 b EN55032 2015 A11 2020 EN55035 2017 A11 2020 EN IEC 61000 3 2 2019 EN61000 3 3 2013 A1 2019 EN301489 1 V2 2 3 2019 EN301489 17 V3 2 4 2020 Spectrum Art 3 2 EN300328 V2 2 2 2019 EN301893 V2 1 1 2017 ErP Transitional Test Method for Ecodesign and Energy Labelling requirements f...

Page 40: ...e following standards and or other normative documents Health Safety Art 3 1 a EN IEC62311 2020 EN62368 1 2014 A11 2017 EMC Art 3 1 b EN55032 2015 A11 2020 EN55035 2017 A11 2020 EN IEC 61000 3 2 2019 EN61000 3 3 2013 A1 2019 EN301489 1 V2 2 3 2019 EN301489 17 V3 2 4 2020 Spectrum Art 3 2 EN300328 V2 2 2 2019 EN301893 V2 1 1 2017 ErP Transitional Test Method for Ecodesign and Energy Labelling requi...

Page 41: ...e following standards and or other normative documents Health Safety Art 3 1 a EN IEC62311 2020 EN62368 1 2014 A11 2017 EMC Art 3 1 b EN55032 2015 A11 2020 EN55035 2017 A11 2020 EN IEC 61000 3 2 2019 EN61000 3 3 2013 A1 2019 EN301489 1 V2 2 3 2019 EN301489 17 V3 2 4 2020 Spectrum Art 3 2 EN300328 V2 2 2 2019 EN301893 V2 1 1 2017 ErP Transitional Test Method for Ecodesign and Energy Labelling requi...

Page 42: ... whether standby mode is enabled Check if there is a power outage in your area Turn on the display and see if the problem is with the signal and control system Remote Control is not working Check whether something is obstructing the display s remote control receiver Check whether the batteries in the remote control are installed correctly Check whether the batteries need to be replaced There is no...

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