It may be required to log a service call for inspection and verification for the reported fault.
4.
The above warranty conditions are only applicable for South Africa. For Namibia, Botswana, Lesotho and
Swaziland, a 2 year warranty applies for repair within the 2 year warranty period, and exchange or credit can
only take place on approval from Hisense. The Customer Protection Act does not apply to countries outside
South Africa as mentioned elsewhere is the warranty conditions. For warranty conditions, period and queries in
any other country, outside South Africa, please consult the in country local Distributor.
5. The warranty on the product is supplied on condition that only Hisense authorised service agents are at all times
used in connection with the product for any repairs or inspections where applicable.
Any repairs conducted on the Hisense products by Hisense authorised service agents, will carry a 3 month
warranty on the labour and parts for the completed repair, from the date the repair was completed and does
not extend the warranty nor does it start a new warranty. Parts removed during warranty repairs become the
property of Hisense.
6. The warranty will no longer be valid, and Hisense will not be responsible for damage or injury of any kind resulting
from electricity fluctuations and surges, lightning strikes, faults in the building wiring, faulty installations, and
improper use of controls and or failure to use the product in accordance with the operating instructions and or
general misuse and or abuse, or if not used for domestic purposes only, or for damage caused by a superior force
(vis maior). Where the product has been infested with insects or pests. The product is physically damaged after it
left the store. If water or liquid caused the damage to the product. If the warrantee seal is tampered with. Any
repair or tampering by an unauthorised person or attempt to repair or tamper with the equipment, or use of parts
not supplied by authorised agents, or alterations or modification to the equipment, shall render the warranty null
and void
7. After the first 6 (six) months from the date of purchase, this warranty does not apply to any accessories or to light
bulbs, loose glass, glass doors and enameled surfaces, filters, handles, doors, crispers or shelves, tv stands or
brackets, remotes, 3D glasses, any accessories and other parts subject to wear and tear or discolouring. Damage
caused by abrasive and highly concentrated cleaners and/or cleaning materials or cleaners prohibited by the user
manual, will void the warranty.
8. After 6 (six) months from the date of purchase of the product the liability of Hisense under this warranty is limited
to the replacement and/or repair of the defective parts within the warranty period and does not extend to the
installation or removal of the product.
The warranty shall be available only to the original purchaser of the product from an authorised Hisense Dealer or
Distributor and only where the product has been retained for use in the Republic of South Africa. For warranty
conditions, period and queries in any other country, outside South Africa, please consult the in country local
Distributor.
9.
Important note:
In order to make sure you get to use the warranty supplied with your product and for the
protection of your product when returning it, please keep the box your product came in as well as the packaging
and all accessories and ensure to retain the original proof of purchase.
Hisense is in support of the Consumer Protection Act 68 of 2008, and in the first 6 (six) months from date of
purchase, for valid warranty claims, the product will may be repaired or exchanged by the Hisense, or credited by
the dealer / store once approved by Hisense. For the remainder of the warranty period (after the first 6 (six)
months from date of purchase) the product may be repaired or exchanged by Hisense, or be requested to be
credited or exchanged by the store or dealer where original purchase was made, on approval from Hisense.
3.
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