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If you experience a problem with your appliance or are concerned that the appliance is not functioning
correctly, you can carry out some easy checks before calling for service, please see below.
Troubleshooting
WARNING
Don’ t try to repair the appliance yourself. If the problem persists after you have made the checks
mentioned below, contact a qualified electrician, authorized service technician or the store where
you purchased the product.
Malfunction
Possible Cause
Remedy
The wine is too warm.
Temperature is not properly adjusted.
Door was open for an extended period.
The appliance is near a heat source.
This is normal, no error has occurred.
The setting temperature is higher than
the ambient temperature.
Water drain hole is blocked.
Unusual noises.
Water on the floor.
Heavy build up of frost,
possibly also on the
door seal.
The compressor does
not start immediately
after changing the
temperature etting.
Door seal is not air tight (possibly after changing
over the hinges).
Appliance is not level.
The appliance is touching the wall or other objects.
A component, e.g. a pipe, on rear of the appliance is
touching another part of the appliance or the wall
Please look in the "Display
controls" section.
Open the door only as long as
necessary.
Please refer to the "Installing your
new appliance" section.
Carefully warm the leaking
sections of the door seal with a
hair dryer (not hotter than approx.
50 ° C) . At the same time shape
the warmed door seal by hand
such that it sits correctly.
Please refer to the "Cleaning and
care" section.
Readjust the feet.
Move the appliance slightly.
If necessary, bend the
component out of the way
arefully.
The compressor starts after a
period of time.
Set the temperature lower than
the ambient temperature as you
want.
