If you experience a problem with your appliance or are concerned that the appliance is not
functioning correctly, you can carry out some easy checks before calling for service, please
see below. You can carry out some easy checks according to this section before calling for
service.
Warning!
Don't try to repair the appliance yourself. If the problem persists after you have
made the checks mentioned below, contact a qualified electrician, authorized service engineer
or the shop where you purchased the product.
Troubleshooting
Problem
Possible
cause
&
Solution
Check
whether
the
power
cord
is
plugged
into
the
power
outlet
properly
.
Check
the
fuse
or
circuit
of
your
power
supply
,
replace
if
necessary
.
It is normal that the freezer is not operating during the automatic defrost
Appliance
is not
working
correctly
protect the compressor.
The
interior of the refrigerator
may
need
to
be
cleaned.
Some
food
,
containers
or
wrapping
cause
odours
.
The
sounds
below
are
quite
normal
:
●
Compressor
running
noises
.
●
Air
movement
noise
from
the
small
fan
motor
in
the
freezer
compartment
or
other
compartments
.
●
Gurgling
sound
similar
to
water
boiling
.
●
Popping
noise
during
automatic
defrosting
.
●
Clicking
noise
before
the
compressor
starts
.
Noise
from
the
appliance
Other
unusual
noises
are
due
to
the
reasons
below
and
may
need
you
to
check
and
take
action
:
The
cabinet
is
not
level
.
The
back
of
appliance
touches
the
wall
.
Bottles
or
containers
fallen
or
rolling
.
It
is
normal
to
frequently
hear
the
sound
of
the
motor
,
it
will
need
to
run
more
when
in
following
circumstances
:
●
Temperature
setting
is
set
colder
than
necessary
●
Large
quantity
of
warm
food
has
recently
been
stored
within
the
appliance
.
●
The
temperature
outside
the
appliance
is
too
high
.
●
Doors
are
kept
open
for
a
long
period
.
●
After
your
installing
the
appliance
or
it
has
been
switched
off
for
a
long
time
.
A
layer
of
frost
occurs
in
the
compartment
Check that the air outlets are not blocked by food and ensure food is
placed within the appliance to allow sufficient ventilation. Ensure that
door is fully closed. To remove the frost, please refer to “cleaning and
care” section.
cycle, or for a short period of time after the appliance is switched on to
Odours from the compart-
ments
The motor runs continuo-
usly
14
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