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Troubleshooting

Problem

Possible Cause & Solution

WARNING


1.Don’t try to repair the appliance yourself. If the problem persists after you have made

the checks mentioned below, contact a qualified electrician, authorized service

technician or the shop where you purchased the product.

2.A child entrapment warning statement is included below.

DANGER

Risk of child entrapment. Before you throw away your old refrigerator or freezer:

- Take off the doors.

- Leave the shelves in place so that children may not easily climb inside.

Appliance is 

not working 

correctly

Noise from the 

appliance

Odors from the 

compartments

Check whether the power cord is plugged into the power 

outlet properly.

The room temperature may be too low. Try setting the 

refrigerator or freezer temperature to a colder level to solve 

this problem.

It is normal that the freezer is not operating during the defrost 

cycle, or for a short time after the appliance is switched on to 

protect the compressor.

The cabinet is not level.

The back of appliance is touching the wall.

Bottles or containers have fallen or are rolling.

The sounds below are quite normal:

  Compressor running noises.

  Air movement noise from the small fan motor in the freezer 

  compartment or other compartments.

  Gurgling sound similar to water boiling.

  Popping noise during automatic defrosting.

  Clicking noise before the compressor starts.

The interior may need to be cleaned
Some food, containers or wrapping may cause odors.

Check the fuse or circuit of your power supply, replace 

if necessary.

If

 

you

 

experience

 

a

 

problem

 

with

 

your

 

appliance

 

or

 

are

 

concerned

 

that

 

the

 

appliance

 

is

 

not

 

functioning

 

correctly,

 

you

 

can

 

carry

 

out

 

some

 

easy

 

checks

 

before

 

calling

 

for

 

service,

 

please

 

se

e

 

below.

Clicking

 

noise

 

whe

n

 

dispensing

 

water.

The

 

motor

 

running

 

noises

 

when

 

dispensing

 

ice.

Other

 

unusual

 

noise

s

 

may

 

be

 

due

 

to

 

the

 

reaso

ns

 

below

 

and

 

may

 

need

 

you

 

to

 

c

heck

 

and

 

take

 

action:

17

Summary of Contents for RQ22N6ASD

Page 1: ...For questions about features operation performance parts or service call 1 855 344 7367 Refrigerator Use Care Guide Model RQ22N6ASD ...

Page 2: ... including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have supervision or been given instruction concerning use of the appliance Children should be supervised to ensure that they do not play with the appliance Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance Kitchen areas in shops...

Page 3: ... items on top of the appliance as this could cause injury should they fall off Never allow children to play with the appliance by hanging or standing over or on the doors racks shelves and drawers etc Electrical Safety To avoid the risks that are always present when using an electric appliance we recommend that you pay attention to the instructions about electricity belo w We recommend that you wa...

Page 4: ...e unless they are approved by the manufacturer To avoid eye injury do not look directly into the LED light located in the refrigerator compartment If it is not functioning correctly consult a qualified registered electrician or replace it in accordance with the Cleaning and Care chapter The refrigerant isobutane R600a is contained within the refrigerant circuit of the appliance During transportati...

Page 5: ...son sufficient clear space should be available around the refrigerator Ventilation of appliance This appliance performs well within the climate class from N to T shown in the table below It may not work properly if left at a temperature above or below the indicated range for a long period Stand your appliance in a dry place to avoid high moisture Keep the appliance out of direct sunlight rain or f...

Page 6: ... a suitably sized Snap Ring between the Door and the Hinge as shown Contains Small Parts Keep the Snap Rings Away From Babies and Children WARNING IMPORTANT 1 Insert only one Snap Ring If you insert two or more Snap Rings they may slip out or cause a rubbing noise 2 Do not raise the door too much The door may contact and damage the top cover 3 Save rermaining Snap Rings for possible future use Sna...

Page 7: ... the appliance doors proceed to Installing Water Lines on page 8 If you need to remove the doors continue below Door Removal Adjustable bottom feet Front roller Rear roller 0 4 0 6 Adjustable bottom feet Allen Wrench 5 32 4mm Philips Screwdriver Wrench 5 16 8mm Tools you will need Not provided 1 With the door closed remove the 3 screws holding the top cover A with Philips screw driver and then rem...

Page 8: ...sate for the low pressure The water connection must be made by a qualified plumber Operation outside the water pressure range may cause malfunction or severe and damaging water leaks What you need to have before you begin 4 You may need to purchase several items to complete this connection You may find these items sold as a kit at a local hardware store Connecting to the water supply line 1 2 3 Fi...

Page 9: ...n improper water flow through the line and will affect the functionality of the fridge Clip Water line Water line Coupler 5 Connect the extension tubing line with the line on the back of the fridge via the coupler Fully insert the extension tubing into the coupler and then insert the clip onto the coupler to lock in the tubing Do the same with the other end After both clips are inserted check the ...

Page 10: ... and baskets on their original position as per the illustration above Mullion Crisper Cover Fruit and vegetabers Crisper Refrigerator LED Light Refrigerator Door Bin Glass Shelf Freezer LED Light Ice Maker Freezer Tray Freezer Middle Drawer Freezer Door Bin Freezer Lower Drawer Middle Storage Drawer Convertible Compartment LED light Convertible Compartment Tray Convertible Compartment Middle Drawe...

Page 11: ...ss of the button decrease the setting by one degree 3 Release the TEMP button control when the desired temperature setting appears the setting by one degree NOTE Each press of the button decrease the My Fresh Choice icon appears 1 Press ZONE button repeatedly until 5 C to 4 F 20 C avaiable temperature settings from 41 F button repeatedly to cycle through the is illuminated and then press TEMP 2 Wh...

Page 12: ...emperature setting will revert back to the previous setting NOTE When you selecting the Super Freeze function ensure there are no bottled or canned drinks especially carbonated drinks in the freezer compartment Bottles and cans may explode The ice maker is located inside the freezer compartment near the top of the compartment When the ice maker makes ice the ice is stored in ice storage box inside...

Page 13: ...ned and closed either separately or together There is a mullion on the left hand side refrigerator compartment door When closing the left hand door the mullion folds behind the right hand door joining the two doors The temperature of the door frame is controlled to help prevent moisture from developing on the mullion The temperature of the surface may be warm which is normal and will not affect th...

Page 14: ...down until it stops Do not place too many heavy things in the baskets Before you liftup the door shelf vertically please take the dood out WARNING Automatic Ice maker When the ice maker dumps ice into the ice box any sounds you hear are part of normal operation lf you do not dispense ice for a long periods of time ice may clump in the ice box lf this occurs please remove all the ice and empty the ...

Page 15: ...ty and proceed as follows Remove existing food and accessory baskets unplug the appliance from the main power and leave the doors open Ventilate the room thoroughly to accelerate the process When defrosting is completed clean your freezer as described above 1 2 For hygienic reasons the appliance including exterior and interior accessories should be cleaned at least once every two months Spray wate...

Page 16: ...We recommend that you follow the tips below to save energy Don t set the temperature colder than necessary Don t store warm food or evaporating liquid in the appliance If the diagram shows the correct combination for the drawers crisper and shelves do not adjust the combination as this is designed to be the most energy efficient configuration Avoid keeping the door open for long periods in order t...

Page 17: ... aluminum foil or cling wraps which are airtight Do not allow unfrozen food to touch the food which is already frozen to avoid temperature rise of the latter Hints for freezing Hints for the storage of frozen food It is recommended to label and date each frozen package in order to keep track of the storage time Once defrosted food will deteriorate rapidly and should not be re frozen Do not exceed ...

Page 18: ... operating during the defrost cycle or for a short time after the appliance is switched on to protect the compressor The cabinet is not level The back of appliance is touching the wall Bottles or containers have fallen or are rolling The sounds below are quite normal Compressor running noises Air movement noise from the small fan motor in the freezer compartment or other compartments Gurgling soun...

Page 19: ... It will need to run more in the following circumstances The temperature is set colder than necessary A large quantity of warm food has recently been stored within the appliance The temperature outside the appliance is high Doors are kept open too long or too often After first installing the appliance or if it has been switched off for a long time Check that the air outlets are not blocked by food...

Page 20: ...It is prohibited to dispose of this appliance as household waste Packaging materials Before disposal of the appliance This symbol on the product or in its packing indicates that this product may not be treated as household waste Instead it should be taken to the appropriate waste collection point for the recycling of electrical and electronic equipment By ensuring this product is disposed of corre...

Page 21: ...eproduce transmit or distribute materials may be made to one of the following addresses USA CANADA MEXICO Hisense and any and all other Hisense product names logo s slogans or marks are registered trademarks of Hisense Company Ltd and its subsidiaries All other trademarks are the property of their respective holders Hisense USA Corporation 7310 McGinnis Ferry Road Suwanee GA 30024 Hisense Canada C...

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