Problem
Possible cause & Solution
Check whether the power cord is plugged into the power outlet properly.
Check the fuse or circuit of your power supply, replace if necessary.
The ambient temperature is too low. Try setting the chamber temperature to
a colder level to solve this problem.
Appliance is not
working correctly
It is normal that the freezer is not operating during the defrost cycle, or for a
short time after the appliance is switched on to protect the compressor.
The interior may need to be cleaned
Odours from the
compartments
Some food, containers or wrapping cause odours.
The sounds below are quite normal:
Compressor running noises.
Gurgling sound similar to water boiling.
Clicking noise before the compressor starts.
Noise from the
appliance
Other unusual noises are due to the reasons below and may need you to
check and take action:
The cabinet is not level.
The back of appliance touches the wall.
Bottles or containers fallen or rolling.
The motor runs
continuously
It is normal to frequently hear the sound of the motor, it will need to run
more when in following circumstances:
Temperature setting is set colder than necessary
Large quantity of warm food has recently been stored within the
appliance.
The temperature outside the appliance is too high.
Doors are kept open too long or too often.
After your installing the appliance or it has been switched off for a long
time.
A layer of frost
occurs in the
compartment
Check that the air outlets are not blocked by food and ensure food is placed
within the appliance to allow sufficient ventilation. Ensure that door is fully
closed. To remove the frost, please refer to defrosting chapter.
Temperature inside
is too warm
You may have left the doors open too long or too frequently; or the doors
are kept open by some obstacle; or the appliance is located with insufficient
clearance at the sides, back and top
Temperature inside
is too cold
Increase the temperature by following the “Controls” chapter.
Doors can’t be
closed easily
Check whether the top of the refrigerator is tilted back by 10-15mm to allow
the doors to self close, or if something inside is preventing the doors from
closing.
Water drips on the
floor
The water pan (located at the rear bottom of the cabinet) may not be
properly leveled, or the draining spout
located underneath the top of the
compressor depot
may not be properly positioned to direct water into this
pan, or the water spout is blocked. You may need to pull the refrigerator
away from the wall to check the pan and spout.
The light is not
working
The Lamp bulb may be damaged. Refer to replace Lamp bulbs in cleaning
and care chapter.
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