Troubleshooting
If you experience a problem with your appliance or are concerned that the appliance is not
functioning correctly, you can carry out some easy checks before calling for service, please
see below.
Warning!
Don't try to repair the appliance yourself. If the problem persists after you have
made the checks mentioned below, contact a qualified electrician, authorized service
engineer or the shop where you purchased the product.
Problem
Check
whether
the
power
cord
is
plugged
into
the
power
outlet properly
.
Check
the
fuse
or
circuit
of
your
power
supply
,
replace
if necessary
.
Th e
ambi en t
tempe rat ur e
is
too
low
.
Try
set ting
the
cha mber
tempe rat ur e
to
a
col de r
lev el
to
sol ve
thi s
pr ob lem
.
The
interior
may
need
to
be
cleaned
Some
food
,
containers
or
wrapping
cause
odours
.
Possible
cause
&
Solution
Appliance
is
not
working
correctly
Odours from the
compartments
14
The
sounds
below
are
quite
normal
:
Compressor
running
noises
.
Clicking
noise
before
the
compressor
starts
.
Noise
from
the
appliance
Other
unusual
noises
are
due to
the
reasons
below
and
may need
you
to
check
and
take
action
:
The
cabinet
is
not
level
.
The
back
of
appliance
touches
the
wall
.
Bottles
or
containers
fallen
or
rolling
.
The
motor
runs
continuously
It
is
normal
to
frequently
hear
the
sound
of
the
motor
,
it
wil need
to
run
more
when
in
following
circumstances
:
Temperature
setting
is
set
colder
than
necessary
Larg e
quanti ty
of
warm
fo od
has
re centl y
been
sto re d
with in th e
appliance
.
The
temperature
outside
the
appliance
is
too
high
.
Doors
are
kept
open
too
long
or
too
often
.
After
your
installing
the
appliance
or
it
has
been
switched
off for
a
long
time
.
A
layer
of
frost
occurs
in the
compartment
Ensure
food
is
placed
within
the
appliance
to
allow sufficient
ventilation
.
Ensure
that
door
is
fully
closed
.
To
remo ve
the
frost
,
please
refer
to
cleaning
and
care
chapter
.
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Temperature
inside
is
too
warm
You
may
ha ve
lef t
the
do ors
op en
too
lon g
or
too
freq ue nt ly
;
or
the
do ors
are
kep t
op en
by
som e
ob st acl e
;
or
the
ap pl ian ce
is
loca ted
with
insu ffici en t
cl ea ran ce
at
the
si de s
,
ba ck
an d
top .
Temperature
inside
is
too
cold
Increase
the
temperature
by
following
the
"
Controller part.”
chapter
.
Doors
cant
be
closed
easily
Check
whether
the
top
of
the
refrigerator
is
tilted
back
by
10-15
mm
to
allow
the
doors
to
self
close
,
or
if
something
inside is
preventing
the
doors
from
closing
.
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