Troubleshooting
2–15
Hitachi AMS 2000 Family Command Control Interface (CCI) Reference Guide
•
Figure 2-6: Path Status Information Example Using TCE
•
NO
YES
Did path blocking occurred.
Call the maintenance personal.
Did PSUE occurred?
Resynchronize in the direction
of P-VOL to S-VOL (by user).
End
The remote maintenance such as HITRACK
and SNMP Agent or W eb message notifies
that a path blockage occurs.
Remove the error by the
maintenance personal.
Table 2-4: TCE Operational Notes
Action
Action taken by whom
Confirm the message (syslog).
User
Checking the Information message sent from
the Web built-in array (making sure of
insufficiency of the data pool capacity)
User
Confirm whether PSUE is caused by you
operation
User
Confirm the status of the array.
User
Call the maintenance personnel when the array
malfunctions.
User
For other reasons, call the Hitachi support
center.
User (only for users that are registered
in order to receive a support)
Hardware maintenance (including path
blockage).
Hitachi Customer Service
Reconfigure and recover the pair.
User
Summary of Contents for AMS 2000 Series
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