8–6
Troubleshooting
Hitachi AMS 2100/2300 Storage System Hardware Guide
•
Table 8-2:
LED Failure Indications
Unit
Symptom
Possible Cause
Action
In addition to this table, also see
Troubleshooting based on LED indications on page 8-13
.
Base Unit
Power LED OFF
1. Array power switch OFF
2. Power supplies not
plugged in
3. PDB switch or breaker
OFF
4. No electric supply to rack
1. Ensure that the array
power switch is ON
2. Check that the power cable
connections to the array and
the PDB are secure.
3. Ensure that the PDB
switches are ON
4. Verify electricity supply to
the rack. Work with facility
administrator to restore power.
5. If these steps do not fix the
problem, contact Technical
Support. See
in
the Preface of this manual.
Ready LED OFF
Array failure
Please contact Hitachi Data
Systems Technical Support. See
the
section in the
Preface of this manual.
Ready LED slow blink Not a failure. Firmware
download is complete. The
array is fully operational.
Use the array normally.
Ready LED fast blink Not a failure. The firmware is
being updated (do not turn off
the array).
Wait until the light is ON steady
before attempting to replace
parts or use the array.
Warning LED ON or
slow blink
Nonserious error. The base
unit can continue to operate.
See the Alerts & Events window
in Navigator 2 for information
about the error.
Warning LED fast
blink
The firmware is being
updated.
Do not turn off the array.
Alarm LED ON
A serious error has occurred
in the array.
Please contact Hitachi Data
Systems Technical Support. See
the Getting Help section in the
Preface of this manual.
Disk Drive
Alarm LED
The drive has failed
Back up data and replace the
drive.
Backup
Battery
Ready LED blinking
slowly (1 blink per
second)
Not a failure. The battery is
not fully charged.
Allow battery to charge fully.
Ready LED OFF or
high-speed blinking
(8 blinks per
second):
Abnormal status
Replace battery.
Summary of Contents for AMS 2100
Page 20: ...xx Preface Hitachi AMS 2100 2300 Storage System Hardware Guide ...
Page 28: ...1 8 Introduction Hitachi AMS 2100 2300 Storage System Hardware Guide ...
Page 50: ...1 30 Introduction Hitachi AMS 2100 2300 Storage System Hardware Guide ...
Page 176: ...5 58 Installation Hitachi AMS 2100 2300 Storage System Hardware Guide ...
Page 240: ...7 58 Configuration Hitachi AMS 2100 2300 Storage System Hardware Guide ...
Page 278: ...10 6 Upgrading the firmware Hitachi AMS 2100 2300 Storage System Hardware Guide ...
Page 292: ...B 6 Regulatory information Hitachi AMS 2100 2300 Storage System Hardware Guide ...
Page 304: ...Index 4 Hitachi AMS 2100 2300 Storage System Hardware Guide ...
Page 305: ...Hitachi AMS 2100 2300 Storage System Hardware Guide ...