65
Error Codes
Code
Description
Possible Cause
Solution
C01
No water
supply.
●
Water tap may not be turned on.
●
Water inlet
fi
lter may be clogged.
●
Water line or water hose may be frozen.
●
Water supply may be cut off.
Check water tap, water inlet
filter, water line and water
hose.
C02
No water drain.
●
Drain hose or drain pump may be clogged.
●
Drain hose may be kinked or frozen.
●
Drain hose may not be set correctly.
●
Height of the drain outlet may be too high.
Check drain hose, drain
pump and drain outlet.
If C02 still appears after
removing the possible cause,
please contact your local
service center for repair.
C04
Can not spin
(Laundry is
unbalanced).
●
Clothes may be imbalanced in the drum.
●
You may be washing only one heavy item
such as a cotton blanket or jeans, or small
items in a laundry net.
●
You may be washing too many large items
such as bed sheets.
●
The washing machine may be installed on
a slanting
fl
oor or may not be level.
●
You may be washing waterproof or antislip
treated items.
Æ
Page 26 : Before You Start Washing
(Sorting of the laundry)
Add a few clothes to the
drum. (Spinning only
one item may result in
imbalance.)
C08
The door is
open.
●
The door may be open.
●
The door may not be closed completely.
Check the door and close
firmly.
C09
The door will
not unlock.
●
Laundry may be exceeded rated load and
door is pushed from inside.
Switch power off and press
the door to close tightly.
Hold that position and switch
power on, and wait until the
door lock is released.
C18
Can not spin
(No drain or
Many bubble).
●
The drain hose may not be set correctly.
●
There may be too much foam in the drum.
Same as in C02 & C20.
C19
Capacity over.
●
Laundry may exceed rated capacity.
See page 37 for max. load of
each program.
C20
Drum does not
rotate.
●
There may be too many clothes.
●
Clothes may be tangled.
●
There may be too much foam in the drum.
●
The power cord may be extended too far.
●
There may be other equipment connected
to the same power socket.
To eliminate the excessive
foam, switch off the washing
machine and wait for about
30 mins, then switch on
again and select Rinse
& Spin without adding
detergent.
C30
Water
fl
ows out
from drain hose
while washing.
●
Drain hose end is set lower than 60 cm.
See page 11 for proper
height on drain hose setting.
C42
(*)
Failed to update
the machine
software
●
Software update failed.
Please unplug and the
power supply.
(*) For model BD-120XGV/BD-100XGV
Summary of Contents for BD-100GV
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