Hitachi BD-W80AV, Operating & Installation Instructions Manual

22

Problem

Possible Cause

Solution

Foam remains 

on the door or 

the door seal.

●

You may have used too much detergent.

●

Laundry is new or not that soiled.

●

Use the appropriate amount of 

detergent.

Fabric softener 

over

fl

 ows.

●

You may have exceeded the max. level of 

softener in the detergent dispenser  .

●

Do not pour in more than the 

max. level of softener.

Fabric softener 

remains.

●

The softener cover may have come out.

●

Firmly set the softener cover 

on the detergent dispenser.

There’s 

detergent 

powder residue 

in the detergent 

dispenser.

●

You may have used too much detergent.

●

You may have poured detergent in the 

detergent dispenser when it was wet. Wipe 

the water away before adding detergent.

●

Use the appropriate amount of 

detergent.

●

Wipe the water away before 

adding detergent.

The washing 

machine 

switches off 

during operation.

●

There may be noise from other electrical 

appliances nearby such as a TV, a radio, 

etc.

●

The motor may be locked due to overload, 

the clothes being trapped in the rubber seal, 

etc.

●

Unplug the power cord and 

plug in again. Then select 

a program and start. Do not 

place electrical appliances 

close to the washing machine.

●

This is not a malfunction. Wait 

for about one hour and restart 

the program.

Odor in the 

washing 

machine

●

Rubber parts may give off a smell when you 

fi

 rst start using the washing machine.

●

There may be mold, dirt or detergent 

residue on the drum.

●

The smell goes away over 

time.

●

Run the Tub Clean program.

Unsatisfactory 

washing results

●

You may have used too little detergent.

●

You may have poured detergent directly into 

the drum.

●

Use the appropriate amount of 

detergent.

●

Pour detergent in the 

appropriate dispenser.

Unusual noise or 

vibration

●

The transport bolts may not have been 

removed.

●

The washing machine may be installed on a 

sloping or unstable surface.

●

There may be foreign objects inside the 

drum.

●

Remove the transport bolts 

before using.

●

Install the washing machine on 

a horizontal, stable surface.

●

Remove foreign objects such as 

coins, pins, etc. from the drum.

Noise during 

drain cycle

●

This is normal. There may be noise when 

the drain pump is on.

●

This is not a malfunction.

There’s the 

sound of water 

when the drum is 

rotated manually.

●

This is normal. Liquid is inside the 4-Ply 

Liquid Load Balancer 

fi

 xed onto the drum to 

make it balanced.

●

This is not a malfunction.

Tapping noise 

comes out at 

spin start.

●

This is normal. Tapping sound is generated 

when laundry touches to the laundry 

protection bulge on the laundry inlet.

●

This is not a malfunction.

Detergent 

dispenser is wet.

●

In some environmental or usage conditions, 

Detergent dispenser may get wet due to 

condensation.

●

This is not a malfunction.

Water remains in 

washing machine 

before initial use.

●

There may be drops of water or 

condensation in the washing machine due 

to the factory inspection prior to shipment.

●

This is not a malfunction.

Troubleshooting