Figure 8‒4: Flow of maintenance information collection in configuration No. 2
The following describes the operation procedure and command input examples. When entering a command, check the
underlined parts.
1. Check the communication between the maintenance PC and the unit.
Run the
ping
command to confirm that communication is possible between the maintenance PC and the unit.
$ ping
IP-address-of-the-target-unit
2. Log in to the unit from the maintenance PC via ssh.
Log in to the unit via ssh as a user who can run the
sudo
command.
Example user name:
edgeadm
$ ssh
IP-address-of-the-target-unit
Login: edgeadm
Password: *******
3. Confirm that the OS operation mode is set to maintenance mode.
Run the
showecmode
command to confirm that the
bold underlined parts
are displayed as follows.
$ sudo showecmode
Current :
Maintenance mode
Next :
Maintenance mode
$
4. Run the batch collection command.
Run the
eclogsave
command to save maintenance information in external media. The following shows an
example in which maintenance information is saved in the
/tmp
directory.
$ sudo eclogsave /tmp
### Started a save of system information. ###
20150801181021-eclog/1_RAS_LOG/raslog.tgz completed.
20150801181021-eclog/2_MEM_DUMP/20150718212439.tgz completed.
20150801181021-eclog/3_SDA6_LOG/sda6.tgz completed.
20150801181021-eclog/4_USER_LOG/userlog.tgz completed.
20150801181021-eclog/5_MAINT_INFO/maint_info.tgz completed.
20150801181021-eclog/6_EXTPP_LOG/extpplog.tgz completed.
8. Troubleshooting
149
Summary of Contents for CE50-10
Page 1: ...Hitachi Industrial Edge Computer CE50 10 Instruction Manual CC 65 0171 ...
Page 10: ......
Page 23: ...Figure 1 6 Attaching mounting brackets 4 1 Installing the CE50 10 7 ...
Page 26: ......
Page 38: ......
Page 42: ...4 2 5 Connection diagram Figure 4 2 Connection diagram 4 External Contact Functions 26 ...
Page 44: ......
Page 87: ... sudo etc init d netfilter persistent save 5 Configuring Software Environment 71 ...
Page 117: ...version information 13 Log out from the unit exit 5 Configuring Software Environment 101 ...
Page 148: ......
Page 149: ...7 Maintaining the CE50 10 This chapter describes maintenance of the CE50 10 133 ...
Page 157: ...8 Troubleshooting This chapter describes troubleshooting of the CE50 10 141 ...
Page 162: ...8 1 14 Cannot turn off the power to the unit Please contact us 8 Troubleshooting 146 ...