Hitachi P1-00041HFEF Basic Manual Download

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Introduction

Introduction/Cautions/Warranty & Contact us

Method of Inquiry and Product Warranty

Method of Inquiry about Product

• For an inquiry about product damage or faults or a question

about the product, notify your supplier or Hitachi inverter
technical service office.

Product Warranty

•

The product SJ series P1 inverter will be warranted by Hitachi
Industrial Equipment Systems Co., Ltd., afterward "Hitachi",
during the warranty period from your date of purchase only
under proper usage of product.

•

Furthermore, the warranty expressed here is covered only for
the  product  delivered  from  Hitachi,  and  will  not  be
responsible  for  others  damage  or  loss  of  products  like  a
motor  or  any  equipment  or  systems  damage  caused  by
improper  usage  of  the  product.  Minimize  the  consequence
on  equipment  or  system  by  applying  safety  design  which  is
able  to  notify  a  hazard  alarm  to  the  user  in  case  of
malfunction  or  damage  of  the  delivered  product.  The
selection and application of delivered product must be done
with  sufficient  margin  on  performance,  as  well  as  other
equipment or system with sufficient redundancy design. Also,
the  compatibility  of  the  product  with  the  customer's
intended  use  is  not  warranted,  hence  the  validation  test
should  be  done  by  the  customer  by  their  responsibility
before put in operation.

•

In  case  of  delivery  a  defective  product,  or  encountered  a
defects  on  quality  during  a  manufacturing  process,  Hitachi
will  repair  or  exchange  with  free  of  charge,  only  when  the
product  is  in  warranty  period  (afterward,  we  call  "warranty
service").

•

The product will be warranted for one year from your date of
purchase. However, depending on case, sending technical
assistance for repairing will be charged to the customer. Also,
Hitachi will not be responsible of any readjustment or testing
on site.

•

After warranty service, the exchanged or repaired part will be
warranted for 6 month from date of warranty service. Hitachi
will be responsible for repair or exchange of defective part
only for the exchanged or repaired part only during this
warranty period.

•

In order to receive warranty service, you should present the
recipe issued by product supplier or any other document that
permit to check the purchase date. However, any defects,
damage, malfunction or any other failure caused by one of
the following facts will not be covered by warranty service.

(1) Cannot confirm the purchase date.
(2) The damage or fault resulted from improper usage or

inadequate handling of the product and not conforming
usage described into the user's guide or basic guide.

(3) Incorrect usage of product, inadequate setting of

product and optional product, remodeling or inadequate
repair and repair carried out by unqualified repair
center.

(4) Deterioration and wear resulted from normal operation.
(5) Fault resulted from natural disaster, such as earthquake,

fire disaster, lightning strike, pollution, salt pollution, or
abnormal voltage or any others external factor.

(6) Shock, falling, or Vibration resulted during

transportation or displacement after purchase.

(7) Damage or fault resulted from remodeling firmware by

unqualified personal not belonging to Hitachi.

(8) Damage or fault resulted from customer's made

programing function (EzSQ).

(9) For overseas use.

•

By  warranty  service,  might  lose  the  data  stored  inside  the
product,  as  well  as,  customers  made  (EzSQ)  program.  Make
sure  to  back  up  by  own  responsibility.  However,  in  case  of
malfunction  resulting  from  the  circuit  board  of  the  storage
devices,  the  backup  wil  not  be  possible.  It  is  recommended
to keep a backup during the testing phase by using VOP or PC
software ProDriveNext.

Liability Limitation

•

Neither Hitachi-IES, Affiliated company nor related dealer are
liable to the written and unwritten public requirement
including the common sense of the product or requirement
in specific application

•

Even more, Hitachi, affiliated company or related dealer are
not responsible of any incidental damage, special damage,
direct loss, or indirect loss (even predictable or not) resulted
on customer because of product defect.

■

Inverter Model: It beginning with P1- in specification label.

■

Manufacturer Number(MFG No.): It shows in specification label.

■

Date of purchase: Customer's purchased period.

■

Inquiry contents:

・

Inform us the defective point and its condition.

・

Inform us the suspicious content and its detail.