35
Troubleshooting
●
Soft
●
Sticky
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Measure the rice by using the measuring cup provided and do not exceed the
amount of rice that can be cooked for the particular cooking method.
●
Reduce the amount of water when soft.
●
Reduce the amount of water when using the timer.
(This prevents the rice from becoming too soft because it absorbs too much water.)
●
Using an extension cord or simultaneously plugging other electric devices into the
same power outlet could cause the voltage to drop and prevent the rice from
cooking properly. Do not use an extension cord and only plug the rice cooker into
the power outlet.
Power supply
Stirring the rice
●
Stir the rice as soon as it finishes cooking.
(This prevents the excess steam from making the rice sticky or making it smelly.)
●
Using an extension cord or simultaneously plugging other electric devices into the same
power outlet could cause the voltage to drop and prevent the rice from cooking properly.
Do not use an extension cord and only plug the rice cooker into the power outlet.
Power supply
Amount of rice and adjusting the amount of water
P.16, 20, 21
●
Wash the rice with cold water but not warm or hot water. (It will make the rice sticky.)
●
Cooking with hard water could cause the rice to become sticky or turn yellow.
Water used to wash and cook the rice
P.16
●
Remove any debris.
The bottom of the inner pot or the temperature sensor is dirty
P.13-15, 29, 30
●
If cooking is interrupted because the “Cancel/Off” button was pressed, the power
cord was unplugged, there was a power outage, etc., the rice might not be cooked
properly thereafter.
Interrupting cooking
P.19, 23
Washing the rice
●
In case of white rice, wash it until the water stays clear.
●
In case of rinse-free rice, wash the rice thoroughly if the water is cloudy, and then swill
the rice to let the rice and water sit for a while.
P.16
●
Measure the rice by using the measuring cup provided and do not exceed the
amount of rice that can be cooked for the particular cooking method.
Amount of rice and adjusting the amount of water
P.16, 20, 21
●
Remove any debris.
The bottom of the inner pot or the temperature sensor is dirty
P.13-15, 29, 30
●
If cooking is interrupted because the “Cancel/Off” button was pressed, the power
cord was unplugged, there was a power outage, etc., the rice might not be cooked
properly thereafter.
Interrupting cooking
P.19, 23
P.16
Washing the rice
●
In case of white rice, wash it until the water stays clear.
●
In case of rinse-free rice, wash the rice thoroughly if the water is cloudy, and then
swill the rice to let the rice and water sit for a while.
Check This
If This Happens
Please check the following points
before calling for service.
Rice Cooking
Rice cooking menu
●
If sticky or soft, try cooking with “Normal Texture ” selected.
●
Uneven
cooking
Summary of Contents for RZ-W3000YH
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