38
Problem
Thing to check
Instructions
Washing Machine
fails to operate.
Is the power plug not inserted in the power
outlet?
Insert in the power outlet.
Is there a power outage?
Check your other product in your home.
Is the Delay Timer set?
Please check this function.
Washing Machine is
wet, even though it is
the
fi
rst time to use it
(drain hose, tub, etc.)
At factory, we are checking the actual
performance of each product before
shipment. Some water drops might remain
in the product, but this is not a malfunction.
We ask for your kind understanding.
Please clean with a soft cloth and use “Tub
Dry” function for Tub drying.
The remaining time
increases during
operation
Is remaining time adjusted to compensate
for the speed of the incoming water?
Adjust water volume to high speed.
Water is added again
during the washing
process
Is water added automatically up to the set
water level if the water level falls because
water is absorbed by the laundry?
To keep the preset water level, water may
be added during operation.
Wash time is longer
than the time that was
set manually
Is the water pressure low?
The operating time may increase due to a
longer water supply time, depending on the
pressure level of tap water.
The washing machine
stops during the
spin cycle and starts
adding water
Are loaded clothes unbalanced?
If the laundry is extremely o
ff
balance when
the spin cycle starts, the spin cycle stops
and the rinse cycle starts to rebalance the
laundry. After the load is rebalanced, the
spin cycle starts again.
The lid does not open
Is the lid locked?
When the lid lock indicator is on, lid is still
locked for your safety.
Turn on the power and wait for the lock
symbol lighting is o
ff
.
The display screen
becomes foggy
This is not the failure.
The fog disappears in approximately
24 hours and it does not a
ff
ect the
operation.
Troubleshooting
