Hitachi ST-350, User Manual

Page 1: ...ter ST 350 is smart practical multi currencies fitness sorter and banknote counter designed for user s convenience optimized for high performance enhanced authentication and easy operation Rev 1 1 3 Date 2015 9 09 ...

Page 2: ...creen Description 14 2 Operation Mode 1 2 1 ATM 18 2 2 FIT 20 2 3 ATM FIT 22 2 4 ADD 22 2 5 GT 23 2 6 MIX SP SG DIR MF DIR MO DIR SF DIR SO SERIAL 26 3 Operation Mode 2 3 1 Currency 35 3 2 Mode 35 3 3 Display 36 3 4 Print 36 4 Others 4 1 Batch 38 4 2 Counting Speed 39 4 3 User 39 4 4 Language 39 4 5 Date and Time 40 4 6 Sound 40 4 7 Operation 41 ...

Page 3: ...de Hitachi Terminal Solutions Korea Co Ltd 3 5 Menu 5 1 Machine Model 51 5 2 Help 51 5 3 Machine State 52 5 4 System Setting 53 5 5 Upgrade 54 5 6 Machine Setting 54 6 Specification 55 7 Error Code 55 8 Maintenance 59 ...

Page 4: ...uman bodies or properties Please read this instruction manual thoroughly in advance to use in the correct way This symbol indicates that the precautions for handling the product Please read the indications well and utilize the product safely This symbol indicates prohibited matters not to do Please read the indications well and never do the prohibited matters This symbol denotes that there are ind...

Page 5: ...ies for evacuation Illegal installation may cause an accident 4 Keep an installation space as described in the instruction manual and do not choke up the ventilation inlet If the ventilation inlet is choked heat is accumulated inside and it may cause fire 5 Depending on the installation place mounting of an earth leakage breaker is required by Electricity Enterprises Law Illegal installation may c...

Page 6: ...in the ground The ground terminals on which grounding work is made The place where is a ground wire must not be fitted Gas pipes Telephone wires for exclusive use Lightning rods Water pipes or faucets with plastic materials at their intermediate part The place with high temperature high humidity or low temperature The place with direct sunlight The place with much dust When installing the product ...

Page 7: ...do not convert a 3 prong power supply plug into a two pole type Grounding becomes insufficient and there may cause electric shock Please follow the items below to prevent electric shock and or fire due to damage of the power supply cord Do not pull the cord part when pulling out the power supply plug Do not put anything on the cord part Do not pass the cord near a source of heat Do not bend or pin...

Page 8: ...duct and normal operation cannot be performed 4 Do not use chemicals such as thinner or benzene when removing dirt of the product Otherwise it may cause damages 5 Do not use a interface cable other than the attached one When cables are other than the attachment it may cause the interface error or machine trouble Do not us a combustible spray etc around product If spray gas etc contacts the electri...

Page 9: ...fety Otherwise it may cause heating and or firing due to dust accumulation Do not modify the product or mount modified parts on the product Further do not dismount the portion which is not indicated to be opened closed in the manual or the cover and parts etc fixed with screws etc Otherwise it may cause fire electric shock and or injury 1 Do not approach your hand or cloths during operation to mov...

Page 10: ...f there is any abnormality please contact our distributor near you or our designated dealers If it is continuously used with insufficient installation it may cause a falling accident 4 Check and clean the power supply plug and the cord regularly It the power supply plug is broken or the cord is damaged stop using and please replace it by contacting our distributor near you or our designated dealer...

Page 11: ...ST 350 USER Guide Hitachi Terminal Solutions Korea Co Ltd 11 Packing List Options ...

Page 12: ...ER Guide Hitachi Terminal Solutions Korea Co Ltd 12 Appearance Speaker Touch Screen Hopper Reject Pocket Operation Button Pocket 1 Display Pocket 2 Display Pocket 3 Display Pocket 1 Pocket 2 Pocket 3 Front View ...

Page 13: ... Terminal Solutions Korea Co Ltd 13 Rear View Handle Fan Power Switch Power Connector Top Cover Release handle Front Release Button USB B type RS232 Serial Port OSD Port Video Out External Full Color LCD LAN Ethernet USB A type ...

Page 14: ... Hitachi Terminal Solutions Korea Co Ltd 14 1 Screen Description User Information Date and Time Currency Counting Value Counting Number Counting Speed Batch Menu Key Operation Mode 1 Operation Mode 2 Pocket Information ...

Page 15: ...et in order SP The first inserted denomination is stacked to the first Pocket and next recognized note is stacked to the next Pocket SG The selected denomination is stacked to the selected Pocket DIR MF By face of the note a machine sorts the notes to each Pocket Sorts all denominations DIR MO By orientation of the note a machine sorts the notes to each Pocket Sorts all denominations DIR SF By fac...

Page 16: ...ey Select Operation Mode MIX SP SG and DIR Mode Long Key Holding Mode key shows drop down menu of Operation Mode 2 Display Icon short Key Shows each denomination counting result Long Key Empty Print Icon short Key Print the counting result via serial printer or PC Long Key Show the last counting information Start Clear Icon short Key Start the counting manually or clear total counting result Long ...

Page 17: ...ng Speed Set count speed Menu Check and Setting machine status User Information Select the user who uses the machine Each user has their own settings and the settings are automatically changed by changing user Only engineer can add new user to the machine Language Select Display Language Date and Time Show current date and time In System Setting menu user can set date and time Operation User can s...

Page 18: ...ST 350 USER Guide Hitachi Terminal Solutions Korea Co Ltd 18 2 Operation Mode 1 2 1 ATM When ATM mode is on Pocket 1 and 2 are for fit notes and Pocket 3 is for unfit notes ...

Page 19: ...achi Terminal Solutions Korea Co Ltd 19 By pressing each pocket icon user can check counting results In case of Reject result you can save the data to USB Stick By pressing Display icon or key total counting result is shown ...

Page 20: ...olutions Korea Co Ltd 20 2 2 FIT When FIT mode is on Pocket 1 and 2 are for fit notes and Pocket 3 is for unfit notes By pressing each pocket icon user can check counting results In case of Reject result you can save the data to USB Stick ...

Page 21: ...ST 350 USER Guide Hitachi Terminal Solutions Korea Co Ltd 21 By pressing Display icon or key total counting result is shown Without removing the notes from Pockets machine shows warning message as below ...

Page 22: ... 3 ATM FIT When two functions are turned on together ATM note is sent to Pocket 1 and FIT note is sent to Pocket 2 Unfit notes are sent to Pocket 3 2 4 ADD When ADD function is operated either with ATM FIT or both together the total counting result is accumulated ...

Page 23: ...Guide Hitachi Terminal Solutions Korea Co Ltd 23 When Verify is on user can count notes without updating the accumulated memory 2 5 GT When GT function is on machine settles accounts before user clears the accounts ...

Page 24: ... Guide Hitachi Terminal Solutions Korea Co Ltd 24 In GT function Verify function is available Checking accounts are available from System Setting Menu System Setting Grand Total Local Currency Select the currency ...

Page 25: ...ST 350 USER Guide Hitachi Terminal Solutions Korea Co Ltd 25 By value or ATM Fit Unfit total counting information is shown ...

Page 26: ...IX SP SG DIR MF DIR MO DIR SF DIR SO SERIAL All counting modes can work with ATM and FIT function 1 MIX When ATM mode is on and MIX mode is selected the counted notes start stacking from Pocket 1 User can confirm that in Pocket 1 all the notes are counted by Mix mode ...

Page 27: ...irst recognized denomination is sent to Pocket1 and next denomination is sent to Pocket 2 When ATM or FIT mode is off the third recognized denomination is sent to Pocket 3 If Pocket 3 is selected as Multi Menu System Setting Operation How to use Pocket 3 all unconditional notes are sent to Pocket 3 ...

Page 28: ...tachi Terminal Solutions Korea Co Ltd 28 By Pressing the Pocket icon user can verify the Pocket information which will show the designated denomination 3 SG When ATM or FIT is off the third denomination is sent to Pocket 3 ...

Page 29: ...Guide Hitachi Terminal Solutions Korea Co Ltd 29 When ATM or FIT is on the appointed denomination is sent to Pocket1 and Pocket 2 User can change the appointed denomination for each pocket by pressing SG from menu ...

Page 30: ...he denomination for Pocket 3 4 DIR MF Machine sorts the notes by face of the note When ATM or FIT is on the first recognized the face of note is sent to Pocket 1 and the other face note is stacked to Pocket 2 Unfit notes are stacked to Pocket 3 and counterfeits or error notes are sent to Reject Pocket ...

Page 31: ...ion note is stacked to Pocket 2 Unfit notes are stacked to Pocket 3 and the other direction notes are sent to Reject Pocket 6 DIR SF Machine sorts the notes by both note denomination and face When ATM or FIT is on the first recognized note is sent to Pocket 1 and the next recognized note is stacked to Pocket 2 Unfit notes are stacked to Pocket 3 and unconditional note counterfeits or error notes a...

Page 32: ...on and orientation When ATM or FIT is on the first recognized note is sent to Pocket 1 and the next recognized note is stacked to Pocket 2 Unfit notes are stacked to Pocket 3 and unconditional note counterfeits or error notes are sent to Reject Pocket 7 SERIAL Machine can read and capture the serial number of the note ...

Page 33: ...Terminal Solutions Korea Co Ltd 33 You can set the mode with serial reading by pressing the below icon You can select Operation mode Mix SG and SP with Serial reading by pressing below blue icon Data transfer options 1 Save mode ...

Page 34: ...Ltd 34 Transfer to PC The data will be saved in PC by SN Viewer program Copy to USB Memory stick the data will be saved in USB Memory after finishing the counting The below message will be shown during saving the serial data to USB Memory 2 Real Time Mode ...

Page 35: ... real time by SN Viewer program Transfer to PC The data will be saved in PC Transfer to LAN The data will be saved in PC with cross or LAN cable by network 3 Operation Mode 2 3 1 Currency By holding Currency key local currencies that machine have is shown By touching national flag the currency can be selected ...

Page 36: ...rency icon or Currency key shortly local currency is changed in order 3 2 Mode By holding Mode key drop down menu of Operation Mode 2 is shown By this key Operation Mode can be selected directly 3 3 Display By pressing Display key or icon total counting result is shown as below ...

Page 37: ... Guide Hitachi Terminal Solutions Korea Co Ltd 37 3 4 Print Holding Print key will print information that is shown on display By entering System Setting menu user can select printing options Print Setting Details ...

Page 38: ... Save Print the receipt manually and accumulated data is saved when printing the receipt 2 Manual Print Auto Save Print the receipt manually but accumulated data is saved automatically after every counting 3 Auto Print Auto Save After every counting the machine prints the receipt automatically and accumulated data is saved automatically as well Setting printer parameters Selecting information that...

Page 39: ... number for each pocket By pressing Batch icon following menu is shown User can change all the batch number at once or separately After new batch number is entered and press Save the batch number will be changed 4 2 Counting Speed When ATM or FIT mode is on then counting speed is 700 notes min ...

Page 40: ... is off counting speed is 900 notes min and user can change the speed from Machine Setting But Pincode is needed 4 3 User Add or Delete User ID 4 4 Language User can select Display Language from System Setting 4 5 Date and Time In System Setting menu user can set date and time ...

Page 41: ... Guide Hitachi Terminal Solutions Korea Co Ltd 41 4 6 Sound In System Setting menu user can change volume and sound for machine operation 4 7 Operation User can select several operations for individual preference ...

Page 42: ...or stop counting 2 Counterfeit Stop When counterfeit is detected machine stops counting 3 Batch Warning Message When Batch is not complete and the user removes the notes from Stackers then error message will show 4 How to use Pocket 3 In SP SG and DIR mode if the user selects Pocket 3 as Multi the unconditional notes are sent to Pocket ...

Page 43: ...cket 5 Screen Saver Time Set Screen Save time 6 Initial Sound Effect Turn on or off Start Sound when turn on the power 7 Disable Pocket1 In ATM or FIT mode don t use Pocket 1 8 Batch function Normal When previous Batch is not completed and user counts the notes again the counting ...

Page 44: ... counting result Clear When next Batch is started the displayed value is started from 0 10 Display font color Select Display font color BabyBlue Blue Green Pink Red White and Yellow 11 Direction Pocket 3 Multi In DIR MO Mode C and D direction notes are sent to Pocket 3 Pocket 1 A direction Pocket 2 B direction Pocket 3 C and D direction Reject pocket error or suspect notes Single C direction notes...

Page 45: ...ation Mode Change When change mode SP Mode is loaded automatically 14 SO Mode One For All Pocket In DIR SO Mode One direction notes are sent to all Pockets 15 Multi User System Other users can be added to this machine 16 Default Mode When turn on the machine default mode is displayed 17 Counterfeit Reject Sound ...

Page 46: ...ction is enabled or not 20 SP Mode Batch full for all Pockets ON Even though 1 pocket is full in SP mode the machine keeps counting the notes OFF If the 1 pocket is full the count will be stopped 21 SP mode If the pocket is full during count in SP mode Single The machine will keep the same denomination for each pocket Multi The next recognized denomination will be on the each pocket 22 MetalThread...

Page 47: ... 350 USER Guide Hitachi Terminal Solutions Korea Co Ltd 47 After entering Pincode Engineer is shown as below When enter FIT or ATM mode GT is turned on automatically 24 Customer Deposit Pincode is needed ...

Page 48: ...ST 350 USER Guide Hitachi Terminal Solutions Korea Co Ltd 48 Enter the client information account no type of deposit and keep and print value of the deposit 25 Fitness Level activation Pincode is needed ...

Page 49: ...ST 350 USER Guide Hitachi Terminal Solutions Korea Co Ltd 49 It can set fitness level High Middle Low 26 Manual Add activation Pincode is needed It can use manual add function ...

Page 50: ...uide Hitachi Terminal Solutions Korea Co Ltd 50 27 Cleaning Cycle Notes 30 1000 thousands Pincode is needed If Cleaning Cycle is set machine informs clean time periodically As time goes the icon is changed as below ...

Page 51: ...uide Hitachi Terminal Solutions Korea Co Ltd 51 28 ExFit Pincode is needed It can detect Repair note Limpness note 29 OSD Pincode is needed Counting result is printed to CCTV screen NTSC and PAL format are supported ...

Page 52: ...utions Korea Co Ltd 52 5 Menu By pressing the hidden menu is shown as below User can change operation setting and check machine state Entering Pincode To enter some menus Pincode is needed Pincode is only for engineers others are prohibited ...

Page 53: ...de Hitachi Terminal Solutions Korea Co Ltd 53 5 1 Machine Model By pressing Machine Model user can check product information software version serial number and etc 5 2 Help Show Helpful information to use the machine ...

Page 54: ...rminal Solutions Korea Co Ltd 54 5 3 Machine State The machine has 3 parts for operating and user can check each part s condition from the menu But for checking Tachometer information Pincode is needed Operation Board State screen ...

Page 55: ...nge operation circumstances Set date and time Set volume and sound of machine Calibrate touch screen Enter Pincode Only for engineer Select Printer type Change Display Language Check daily accounts User can select some operations for individual preference Register new user Pincode is needed Change Pincode Only for engineer ...

Page 56: ...Co Ltd 56 5 5 Upgrade Upgrade firmware of machine This menu is only available for engineer and Pincode is needed 5 6 Machine Setting Set ATM and FIT ability and calibrate all sensors of machine To enter this menu except Fitness Setting Pincode is needed ...

Page 57: ...Hz Capacities Hopper 600 notes Stacker x 3 200 notes Reject Pocket 100 notes Operation Speed Piece Counting 1 000 notes min Value Counting 1 000 notes min Fitness Sorting 700 notes min Serial Number Print Out 500 notes min 7 Error Code HI CODE LOW CODE DESCRIPTION 12 1 2 Chain Error 3 4 Skew Error 5 Conditional Error 6 7 Size Error 8 Skew Error 9 Jam Error 10 Communication Error 11 Conditional Err...

Page 58: ...ation 30 Different Case 40 Notes followed by Chain DEFAULT Err Main12 13 1 9 Tape DEFAULT Err Main13 14 1 8 MG Error 10 17 19 UV Error 20 24 Tape 9 18 25 Lack of processing Time DEFAULT Err Main14 15 1 Different Denomination 2 Different Orientation 3 Different Case 4 Different Serial 5 Change Serial Number DEFAULT Err Main15 25 1 Tear DogEar Hole 2 Tear DogEar 3 Tear Hole 4 DogEar Hole 5 Tear 6 Do...

Page 59: ...rumple 9 Stain 10 Graffiti DEFAULT Err Main26 28 1 2 Unacceptable Note DEFAULT Err Main28 32 1 2 Skew Error 3 5 Value Error 6 8 Skew Error 9 Size Error 10 Chain Error 11 Double Error DEFAULT Err DM32 33 6 11 Value Error 20 Old Version 21 Value Error DEFAULT Err DM33 34 1 10 IR Error 20 Different Serial 21 Change Serial Number DEFAULT Err DM34 35 1 Tear DogEar Hole 2 Tear DogEar 3 Tear Hole 4 DogEa...

Page 60: ...Korea Co Ltd 60 5 Tear 6 DogEar 7 Hole 8 Composed 9 Mutilation 50 Old Version DEFAULT Err DM35 36 1 Soil Deinked Crumple 2 Soil Deinked 3 Soil Crumple 4 Deinked Crumple 5 Soil 6 Deinked 7 Deinked Mark 8 Crumple 9 Stain 10 Graffiti DEFAULT Err DM36 ...

Page 61: ... technology functions So users are recommended to clean the machine sensors at least once a day Refer to following section clean the machine regularly Please turn the power off before cleaning the machine Main Body Upper Body Up Tension Body Down Tension Body Upper Body Open Upper Body Open Up Tension Body Clean Down Tension Body ...

Page 62: ...ST 350 USER Guide Hitachi Terminal Solutions Korea Co Ltd 62 Top Cover MD Module Front Cover Lower MD Housing Open Front Cover Open Top Cover Open MD Module Clean Lower MD Housing ...

Page 63: ...ST 350 USER Guide Hitachi Terminal Solutions Korea Co Ltd 63 Clean Upper MD Housing Clean INT Tension Body Upper MD Housing INT Tension Body ...

Page 64: ...50 USER Guide Hitachi Terminal Solutions Korea Co Ltd 64 Stacker Sensor Guide Upper Body Guide Lower Body Main Pocket Reject Pocket Clean Guide Upper and Lower Body Clean Stacker Sensor of each Main Pocket ...

Page 65: ...ST 350 USER Guide Hitachi Terminal Solutions Korea Co Ltd 65 Reject Pocket Reject Pocket Counter Sensor Clean Reject Pocket Counter Sensor ...

Page 66: ...ST 350 USER Guide Hitachi Terminal Solutions Korea Co Ltd 66 ...