Hitachi StarBoard FX-DUO-63, User Manual

Page 1: ...rs Hitachi Software Engineering Co Ltd assumes no liability and makes no warranty either express or implicit regarding the contents of this User s Guide Also the company makes no warranty as to the product s suitability merchantability or fitness for a particular intended use All products of Hitachi Software Engineering Co Ltd described in this User s Guide are presently for sale or are site licen...

Page 2: ...U091101 is for the following products AH00208 StarBoard FX DUO 63 AH00206 StarBoard FX DUO 77 AH00215 StarBoard FX DUO 88W AH00180 FX DUO Electronic Pen K W033 021 Stand Windows is a trademark of Microsoft Corporation U S and in other countries Other trademarks and product names are trademarks and or registered trademarks of their respective holders Manual Creation Dates November 2009 Fourth Editi...

Page 3: ...X DUO 88W henceforth referred to as StarBoard This User s Guide has been created for people who already have a working knowledge of personal computers henceforth referred to as PC Please make sure that you understand the contents of this User s Guide and use the software correctly We hope that you make the most of this product ...

Page 4: ...l This symbol will appear to raise the attention of the user to existing risks that may cause harm to people To avoid any chances of injuries or possibly death DO NOT IGNORE the safety instructions that follow this symbol WARNING This warning will appear where there exists a risk of death or fatal injuries CAUTION This warning will appear where there exists a risk of moderate or light injuries NOT...

Page 5: ...nal injury or damage to the product NOTICE Do not allow the reflective tape surrounding the board to become dirty or scratched If the reflective tape becomes dirty or scratched it may lead to improper coordinate detection Do not use a USB cable other than the one supplied Use of a USB cable other than the one supplied may result in malfunction Do not place heavy objects on pull on or subject the U...

Page 6: ...n without repair may result in emission of a strange odor or smoke 3 Precautions Regarding Handling WARNINGS Do not hang from or climb on this product Failure to comply may result in personal injury if the product falls collapses or breaks into pieces Be particularly careful in the case of small children Do not touch this product if you hear thunder Failure to comply may result in electric shock C...

Page 7: ...e due to exposure of the conductive core electrical short or severing of the cable 4 Precautions Regarding Moving the Product CAUTIONS Always use two or more people to move this product This product is a very large and heavy precision instrument Always use two or more people and take great care when moving this product NOTICE Always disconnect the USB cable from the PC when moving this product Fai...

Page 8: ... there is flammable or corrosive gas may result in fire or damage to this product There is a particular danger of explosion in the case of flammable gas Do not place in a location with flammable or corrosive gas CAUTIONS Do not touch internally mounted parts Directly toughing internally mounted parts inside this product may result in personal injury or damage to this product NOTICE Do not place in...

Page 9: ...nd or shock of impact may harm internal components of this product resulting in damage to it Do not set up this product in a location subject to vibration or shock of impact Do not set up this product near a high voltage line or power source If this product is set up near high voltage lines or power sources it might receive interference Do not set up in a location subject to direct sunlight or nea...

Page 10: ... be possible depending on the wall For details consult with your dealer P 1 11 Keep the wall strength in mind when installing Only use this product after confirming that it is securely attached and will not fall Furthermore be sure to install using a wall mounting bracket capable of supporting a weight of at least 50 kg when using FX DUO 63 FX DUO 77 and supporting a weight of at least 70 kg when ...

Page 11: ...o Use 2 1 2 1 How to Use Touch Mode 2 1 2 1 1 Character Input 2 1 2 1 2 PC Operations 2 2 2 2 How to Use the Electronic Pen 2 4 2 2 1 Inserting the Battery 2 4 2 2 2 Using the Electronic Pen 2 5 2 2 3 Basic Operations of the Electronic Pen 2 6 2 2 4 Customizing the Electronic Pen 2 6 2 3 Start Method 2 7 2 3 1 Start Method 2 7 3 Appendix 3 1 3 1 Troubleshooting 3 1 3 2 Adjusting the Sensor for Win...

Page 12: ...StarBoard FX DUO Series English ...

Page 13: ...ed with the product and an electronic pen that is option When the term pen is used in this User s Guide it means electronic pen You can write directly onto the PC screen After installing the provided StarBoard Software onto a PC you can use your finger or the pen to write characters or images directly onto the PC screen The input characters or drawn images are imported as digital data in real time...

Page 14: ... 2 Pen holder with installation part 1 3 Stylus pen 2 4 Wall mounting bracket 2 5 StarBoard Software x x 1 1 6 FX DUO Series User s Guide this manual 1 7 Warranty Sheet 1 8 Sponge mat small 2 9 Sponge mat large 2 2 1 The term x x as used in this User s Guide denotes the same version as the software that is provided with the accessories 2 Only FX DUO 88W includes 2 3 1 4 5 6 7 8 9 ...

Page 15: ...nd version 1 5 Board receiving bracket right hand version 1 6 Board fixing bracket 2 7 Hex socket head cap screw with collar 8 8 Hex socket head cap screw 4 9 Pan head screw 8 10 Triangular knob screw 2 2 Accessories No Name Qty 1 Hexagon wrench 1 2 Hexagon wrench holder 1 2 is used to prevent the loss of the Hexagon wrench Hang it from an appropriate place on the stand 1 2 3 4 5 6 7 8 1 2 9 10 ...

Page 16: ...1 4 StarBoard FX DUO Series Introduction English 1 2 3 Electronic Pen option 1 Parts No Name Qty 1 Electronic pen 1 2 AAA alkaline battery 1 3 Spare pen tip 2 1 2 3 ...

Page 17: ...ters or images drawn in this area are imported into the PC When using the StarBoard in Projection Mode make sure that the image projected from the projector is kept within this area 4 USB Cable Used to connect the StarBoard with the PC 5 Casters These are the casters for moving the board After setting up the StarBoard be sure to lock the casters Lift up the tab to unlock a caster and press down th...

Page 18: ...lid Pen black Select one time right click 1 2 Select Solid Pen red Hides displays the StarBoard Software Toolbar Select Solid Pen blue Adds a new blank page Select Solid Pen green Show previous page Select Fluorescent Marker Pen Show next page Select Eraser Hides displays the Topic List Customisable button 1 Calibration is set as the default Switch to PC Operation Customisable button 2 1 These but...

Page 19: ... buttons Refer to page 2 6 in this User s Guide for details 1 4 Assembly and Setup When setting up the board keep the following in mind NOTICE Select a level and stable position Do not set it up near equipment that might generate electromagnetic waves or radio frequencies such as radio transmitters televisions copying machines or air conditioners Avoid locations that are dusty that are subject to ...

Page 20: ...g to the following diagram The numbers in the diagram correspond to the numbers in the parts list on page 1 3 CAUTION Tighten the screws securely Failure to comply may cause the stand to collapse resulting in personal injury or may cause damage to this product due to shock of impact from the board falling Important FX DUO 88W is only for the wall mounting Do not use FX DUO 88W with the stand 1 2 3...

Page 21: ...e holes are attached securely to the board receiving brackets on both sides c Fix the board fixing brackets 6 temporarily on the stand vertical supports 1 using the pan head screws 9 d Tighten the triangular knob screw 10 to fasten the board to the board fixing bracket 6 on both sides e Tighten the pan head screws that were fixed temporarily in c CAUTION Be sure to use two or more people for this ...

Page 22: ...r more people a Remove the triangular knob screw at the bottom of each side b Raise the board and attach the receiving brackets to the square holes at the desired height c Tighten the triangular knob screw at the bottom of each side CAUTION Be sure to use two or more people for this work Failure to comply may cause the board to fall resulting in personal injury or may cause damage to this product ...

Page 23: ...uite the wall material may result in the board falling off the wall causing injuries or damage to the board Furthermore wall installation may not be possible depending on the wall For details consult with your dealer Keep the wall strength in mind when installing Only use this product after confirming that it is securely attached and will not fall Furthermore be sure to install using a wall mounti...

Page 24: ...es are touching the wall when the board is mounted on the wall If either of the sponges do not touch the wall apply the sponge mat large to the wall mount stabilizing sponge and adjust the space between the sponge and the wall CAUTION Be sure to use two or more people for this work Failure to comply may cause the board to fall resulting in personal injury or may cause damage to this product due to...

Page 25: ...ide on the back of the board and slide it to the desired position NOTICE When detaching the wall the paint might peel off from the wall and the doble faced tape might remain on the wall by the adhesiveness of the double faced tape s glue and the wall Install the board at your own risk If there is space between the board and the wall apply the sponge mat large to adjust the space About using Sponge...

Page 26: ...e top of the pen holder and pull it back 3 To change the position of the pen holder a Remove the installation part from the pen holder b Insert the installation part into the opposite groove c Insert the pen holder into the rail on the left side on the back of the board and slide it to the desired position a b c ...

Page 27: ... the PC 4 Connect the power supply cables of the PC and projector to the power supply Depending on your PC an incorrect operation might be caused by PC noise via the USB cable If this happens verify that the earth of your PC s power supply cable is connected If the earth is not connected it might cause an incorrect operation About PC Earth Install the StarBoard Software on your PC before starting ...

Page 28: ...StarBoard FX DUO Series English ...

Page 29: ...ept sufficiently away so that your palm and elbow do not touch the board If your hand or elbow touches the board or you are within 1 cm of the board it might cause an incorrect operation NOTICE Use an input tool with a thickness of least 7 mm When inputting to this product use a tool that is at least 7 mm If a pen or similar tool with a thickness of less than 7 mm is used the input will be unstabl...

Page 30: ...he stylus pen if you touch the board with anything other than your finger or you are too close to the board it might cause an incorrect operation 2 1 2 PC Operations When performing PC operations by pointing or giving presentations without inputting characters it is convenient to extend the stylus pen and use it as a pointer ...

Page 31: ...with the stylus pen bend it or apply an excessive load to it Failure to comply may result in damage to the stylus pen or personal injury Important Keep the stylus pen in the pen holder when not in use If you leave it on the reflective tape it might cause a sensor error or incorrect detection ...

Page 32: ...n the direction of the arrow CAUTION Be sure to install batteries correctly Do not install batteries with positive and negative terminals reversed or use batteries other than the type specified It will cause pen malfunctions and excess heat or burns to the hand Be sure to provide insulation during disposal Be sure to insulate the positive and negative terminals of the battery using cellophane tape...

Page 33: ...ct into the electronic pen 2 A miniature transmitter is embedded in the tip of the electronic pen If you hold the transmitter area of the electronic pen while drawing characters or images the drawing data from the electronic pen might not be transmitted correctly If the characters or images drawn on the whiteboard are not imported correctly into the PC change your grip on the electronic pen and th...

Page 34: ...way from the board two times in the same spot Drag Push the pen tip onto the board with sufficient force and without releasing it away from the board move it from one point to another 2 2 4 Customizing the Electronic Pen The electronic pen has one pen tip button and three side buttons Mouse actions can be assigned to these four buttons The default button settings are shown in the following table B...

Page 35: ...means that the StarBoard is not connected Make sure that the StarBoard and the PC are properly connected Connected No Connection If the StarBoard is properly connected the icon changes to Connected as above If the icon does not change despite correcting the connection there may be some other problem For details refer to 3 Appendix 3 1 Troubleshooting on page 3 1 of this User s Guide If the cursor ...

Page 36: ...My Computer C Drive Program Files Hitachi Software Engineering FX DUODriver and adjust the sensor according to theinstructions on pages 3 5 Important Conduct sensor adjustments upon first time operations and whenever the board has been moved Not doing so may cause operation errors ...

Page 37: ...n re install it For details on installing StarBoard Software see the StarBoard Software x x User s Guide The StarBoard does not recognise input Other than the above Contact a support center Is something blocking light from reaching the board surface or reflective tape Remove the blockage Is the reflective tape dirty Wipe away any soiling on the reflective tape The following Touch Sensor Error appe...

Page 38: ...osition cannot be aligned properly Other than the above Contact a support center This may be due to faulty contact of electronic pen batteries Remove the batteries from the electronic pen and re install them Are batteries used up Replace the batteries For details on battery replacement see page 2 4 of this User s Guide StarBoard Software files may be broken or installation may not be complete corr...

Page 39: ...of this User s Guide StarBoard Software files may be broken or installation may not be complete correctly Uninstall the StarBoard Software and then re install it For details on installing StarBoard Software see the StarBoard Software x x User s Guide Restart Windows and StarBoard Software Electronic pen operation is unstable or stops Other than the above Check if the same problem arises when using...

Page 40: ...Check that the reflective tape is not dirty If the problem is not corrected despite making the above checks perform adjustments according to the steps given in item 3 2 2 Sensor Adjustment Procedure 3 2 2 Sensor Adjustment Procedure 1 Press the Adjust Camera button on the LSaDrv Touch Sensor Error dialog box displayed on the PC screen In order to manually run the sensor adjustment wizard open My C...

Page 41: ...d FX DUO Series Appendix English 2 Camera Adjustment Wizard Start window appears Press All Adjust 3 Press Finish This completes sensor adjustment After making adjustments check that input can be performed normally ...

Page 42: ...Procedure 1 Confirmation message of auto sensor adjustment will be displayed after 7days passed from first connect of StarBoard to PC If you press Yes auto sensor adjustment program will execute If you press No this will not execute Switch to PC Operation before Sensor Adjustment Press the function button For the manual execute select StarBoard Setting StarBoard Pen Settings and press Sensor adjus...

Page 43: ...3 Following window will be displayed when sensor auto adjustment finished Press OK This is all of auto sensor adjustment Confirm the normal input after adjustment In case of adjustment error following window will be displayed Press Retry to auto sensor adjustment program execute again If this message displayed again StarBoard may have some problem Please Contact our support ...

Page 44: ...cation system Infrared Carrier wavelength 56 kHz IR wavelength 940 nm 2 Side switches 3 Power supply AAA Expected battery life Approx 80 hours of continuous use 3 alkaline battery Size 149 mm φ17 mm Weight Approx 20 g not including batteries Standards etc VCCI Class B FCC Class B CE 1 Using infrared and compact cameras this product captures the image shadow of a pen or finger and detects the corre...

Page 45: ...ontinuous use 3 alkaline battery Size 149 mm φ17 mm Weight Approx 20 g not including batteries Standards etc VCCI Class B FCC Class B CE 1 Using infrared and compact cameras this product captures the image shadow of a pen or finger and detects the corresponding coordinate position Do not operate near lighting that will obstruct the capture of the image This includes Locations where direct sunlight...

Page 46: ...periodically or whenever it becomes dirty or soiled To clean the reflective tape apply a minimal amount of diluted neutral cleansing agent that does not contain a polishing compound to a soft cloth and wipe Never use a solvent such as thinner Use a soft cloth so that the surface of the reflective tape does not become scratched 3 Cleaning the electronic pen To clean the electronic pen use a diluted...

Page 47: ...epair charge in the following cases 1 If the registration card accompanying the warranty is not returned to our company 2 If the warranty is not presented 3 If specified fields on the registration card accompanying the warranty are not completed or if the wording has been changed without authorisation 4 The warranty applies only to the original purchasers It does not apply to a third party to whom...

Page 48: ... required to send all or part of the product for repair etc Our company will assume responsibility for the return shipping to the customer 7 This warranty does not cover labour fees for repair associated equipment assembly or disassembly 8 Incidental damage caused by the failure of this product e g loss of profit that should have resulted from the use of this product is outside the scope of this w...