3-2
StarBoard
T-19WX
Appendix
English
Stylus pen-related problems
In this case
Check this
And do this
Stylus pen does not operate. StarBoard Software may be
damaged or may not be
installed correctly.
Uninstall StarBoard Software, and
then reinstall. (For details on how to
install StarBoard software, see
“StarBoard Software Installation ” in
StarBoard Software Installation
Guide)
Is battery worn out?
Replace stylus pen battery.
(For details on how to change the
battery, see “2.2.4 Changing the
Battery in the Stylus Pen” on page 2-5
of this User’s Guide.)
Is pen tip worn down?
Check if the pen tip is worn down or
is too short.
(For details on how to replace the
stylus pen tip, see “2.2.5 Replacing
the Stylus Pen Tip” on page 2-6 of this
User’s Guide.)
Are there any electronic
devices located nearby the
StarBoard such as
microwave ovens or radio
transmitters that emit
electromagnetic noise?
This product is susceptible to
electromagnetic noise, so use the
StarBoard away from devices that
emit noise.
Other
Restart Windows / Mac OS and
StarBoard Software.
Contact technical support.
Stylus pen tip and pen
cursor positions do not
match.
Did you calibrate the pen
position correctly?
Calibrate the pen position correctly.
(For details on how to calibrate the
pen, see “Calibration” in the
StarBoard Software Installation
Guide)
Other
Contact technical support.