3-1
StarBoard
FX-77G
Ⅱ
Appendix
English
3.
Appendix
A. Troubleshooting
Before assuming the product is broken, be sure to check adjustments, proper handling
procedures, the possibility of faulty cable connections, etc.
Recognition Related Problems
Problem
What to check
What to do
Is the USB cable connected
to the PC?
Connect the USB cable to the PC.
Is the green LED on the
digitizer lit?
Check the USB cable.
Was system startup
performed in the correct
order?
Perform system startup in the correct
order. (For details on the system
startup procedure, see page 2-5 in this
User's Guide)
The StarBoard Software
file may be corrupt, or the
software installation may
not have been completed
correctly.
Uninstall and then reinstall the
StarBoard Software.
(For details on installing StarBoard
Software, see the StarBoard Software
x.x Installation Guide.)
StarBoard is not
recognized.
Other than the above
Contact customer support.