TROUBLESHOOTING
Version 1.0, 12/2014. Copyright 2012 Hitron Technologies
115
Version 1.0, 12/2014. Copyright 2014 Hitron Technologies
115
Hitron CGNM-2250 User’s Guide
9
Troubleshooting
Use this section to solve common problems with the CGNM-2250 and your network.
It contains the following sections:
One of the LEDs does not Display as Expected
I Forgot the CGNM-2250’s IP Address
I Forgot the CGNM-2250’s Admin Username or Password
I Cannot Access the CGNM-2250 or the Internet
I Cannot Access the Internet and the DS and US LEDs Keep Blinking
I Cannot Connect My Wireless Device
Problem:
None of the LEDs Turn On
The CGNM-2250 is not receiving power, or there is a fault with the device.
1
Ensure that you are using the correct power adaptor.
Using a power adaptor other than the one that came with your CGNM-
2250 can damage the CGNM-2250.
2
Ensure that the power adaptor is connected to the CGNM-2250 and the wall
socket (or other power source) correctly.
3
Ensure that the power source is functioning correctly. Replace any broken fuses
or reset any tripped circuit breakers.