29
T
T
R
R
O
O
U
U
B
B
L
L
E
E
S
S
H
H
O
O
O
O
T
T
I
I
N
N
G
G
The following section describes common problems you may encounter, along with some
suggestions for resolving them.
How to Un/Reinstall the drivers for the PCI 338.
q
Go to the Control Panel then System.
q
Click on Device Manager.
q
Click the plus sign next to Multi-function Adapter.
q
Highlight the Vortex AU8830 PCI Platform and click REMOVE at the bottom.
(This will remove the Vortex AU8830 Devices from Sound,Video and Game
Controllers.).
q
Then go back into the Control Panel, then open Add/Remove Programs.
q
Find the Aureal Vortex AU8830 and click Add/Remove. Then click on
Uninstall Vortex .(You do not need to remove the Aureal Vortex A3D Demos).
q
Restart Windows.
q
Windows will detect the card again and try to install the drivers. At this time,
Follow the install instructions on page(s) 7, 8, 11 or 14.
q
Follow the install instructions on page(s) 13, 14,17, or 20.
After I reboot my computer (after installing the PCI 338), I get the following
error: “DOS/16M error[36] DOS16M Windows Driver Was Never Loaded” or the
computer just hangs. What can I do to correct the problem?
Follow these instructions:
1. Shut down your computer completely.
2. Start your computer.
3. Before you get to the Window’s splash screen, press the
F8
key repeatedly
(Keep on pressing it) until you get the
Windows start up menu
.
4. Choose the option:
Step by step confirmation
.
5. Say
Yes
(
Y
for yes) to all the statements until you get to the statement:
Process your start up command file (Autoexec.bat)
. Say “
NO
” to that
statement. Say yes to any other statements after that.
6. When you get to Windows, click on the “
Start
” button > “
Run
” and type
sysedit
Summary of Contents for PCI 338
Page 1: ...PCI 338 A3D Audio Accelerator USER S GUIDE...
Page 3: ...3...
Page 9: ...9...
Page 21: ...21 7 Click on the Finish Button when the Wizard has finished installing the drivers...
Page 28: ...28...
Page 41: ...41...