Remember
For your Hive devices to work correctly your Hive Hub 360 must be kept plugged in and
switched on. Must only be used with the power supply and cable provided.
Usage
Your Hive Hub 360 is designed for UK and Ireland household wiring, and for indoor use only.
Power supply – Input: 100~240VAC 50/60Hz. Output: 5.0VDC 2.5A. The distance between
user and device should be no less than 25cm.
Maintenance
Disconnect your Hive Hub 360 before cleaning and keep it away from water and other liquids at
all times. The Hive Hub 360 does not contain any serviceable parts so do not attempt to open it.
Troubleshooting:
If the light on the top of your Hive Hub 360 is solid blue, please
do the following:
1. Power off the device and switch power back on again.
2. Wait until the top of the hub displays a spinning blue light.
3. Head to the Hive app – you’re ready to pair the Hive Hub 360
with your mobile device to complete setup.
Note: The USB port on the rear of your Hive Hub 360 is for future upgrades. Please
don’t use it to charge other devices as this may damage your Hive Hub 360.
Insert power
cable here
Colour
Pattern
What does this mean? Notes
WHITE
Breathing /
Flashing
Start-Up
DO NOT DISCONNECT. Hive Hub 360 is starting
up for the first time. This may take a few minutes.
BLUE
Spinning
Set-Up
Follow the instructions in the Hive app to set up
your Hive Hub 360.
BLUE
Solid
Bluetooth Timeout
Reboot Hive Hub 360 by powering off and then
back on again.
AMBER
Double
Flashing
Hive Device Pairing
Hive Hub 360 is looking for Hive devices to pair.
GREEN
Slow Flashing
Hub Updating
DO NOT DISCONNECT. Hive Hub 360 is updating.
PURPLE Single
Slow Flash
Hub Muting/Unmuting
Hive Hub 360 sound monitoring is turning
off/on.
PURPLE 2 x Solid
(Next to Mic)
Hub Muted
Hive Hub 360 sound monitoring is turned off.
RED &
AMBER
Flashing
Recovery Mode
DO NOT DISCONNECT. Hive Hub 360 is restoring
to its original factory settings.
Hive Hub 360 lights and what they mean:
Base view of
Hive Hub 360
Reset
button
