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C22UE001-2004
Warranty Terms and Conditions
The period of warranty shall commence at the received date of HIWIN product (hereafter
called “product”) and shall cover a period of 12 months. The warranty does not cover any of the
damage and failure resulting from:
The damage caused by using with the production line or the peripheral equipment
not constructed by HIWIN.
Operating method, environment and storage specifications not specifically
recommended in the product manual.
The damage caused by changing installation place, changing working environment,
or improper transfer after being installed by the professional installer.
Product or peripheral equipment damaged due to collision or accident caused by
improper operation or installation by the unauthorized staff.
Installing non-genuine HIWIN products.
The following conditions are not covered by the warranty:
Product serial number or date of manufacture (month and year) cannot be verified.
Using non-genuine HIWIN products.
Adding or removing any components into/out the product without authorized.
Any modification of the wiring and the cable of the product.
Any modification of the appearance of the product; removal of the components
inside the product. e.g., remove the outer cover, product drilling or cutting.
Damage caused by any natural disaster. i.e., fire, earthquake, tsunami, lightning,
windstorms and floods, tornado, typhoon, hurricane etc.
HIWIN does not provide any warranty or compensation to all the damage caused by above-
mentioned circumstances unless the user can prove that the product is defective.
For more information towards warranty terms and conditions, please contact the technical stuff
or the dealer who you purchased with.
