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8

WIRELESS 6000 OPERATION 

The COM6000BP can be operated in Hands-Free (HF), Auto-

Hands-Free (AHF) or Push-To-Talk (PTT) modes.  If your store 

does not have HF capability, the Wireless 6000 should be 

operated in the PTT mode, according to the instructions on the 

following pages for single-lane or dual-lane stores. 
A full-duplex system supports HF, AHF and PTT operation.  

Communication can be transmitted and received at the same 

time, as in a normal telephone conversation.  In the AHF mode, 

transmission and reception are activated automatically when a 

customer drives into the drive-thru lane.  In the HF mode, 

transmission and reception are activated by touching and 

releasing one of the A buttons on the COMMUNICATOR

®

.  In the 

PTT mode, one of the A buttons on the Communicator must be 

held while the operator is talking to the customer.  A half-duplex 

system only supports the PTT mode.  One of the A buttons on the 

Communicator must be held while the operator speaks to the 

customer.  The customer’s voice will not be heard while the 

operator is transmitting. 
In single lane operations, when a customer arrives in the drive-

thru lane, you will hear a single beep in the headset.   
In dual-lane operations, when a customer arrives in the drive-thru 

lane you are connected to you will hear a single beep in the 

headset; when a customer arrives in the other lane, you will hear a 

double beep.   
In dual-lane operation, if you are communicating with a customer 

in one lane when another customer arrives in the other lane, you 

will hear a higher pitch double beep in your headset.  When the 

customer leaves the speaker post in the lane you are connected 

to, the same high pitch double beep will repeat in your headset 

every four seconds until you touch the A1 or A2 button to 

communicate with the customer in the other lane.   

Changing Languages 

To change the language of the cues heard in the Communicator 

from English to Spanish/French and back to English, with the 

Communicator power off, press and hold the volume-down 

 

button and the A1 button while you press the power PWR button.  

The language of the cues heard in the headset earpiece will 

change when the power goes on. 

Obtaining Communicator Status 

To obtain Communicator status, with the Communicator power 

off, press and hold the volume-up 

 button and the A2 button 

while you press the power PWR button.  You will hear the status 

message in the headset earpiece when the power goes on. 

NOTE: 

 

In dual-lane 

operations, if you 

have a Mode Switch

and it is in the  

“2 OPERATORS” 

position, you will 

only hear a single 

beep in your 

headset when a 

customer arrives in 

the lane you are 
operating. 

Summary of Contents for COMMUNICATOR COM6000BP

Page 1: ...WIRELESS 6000 Wireless Drive Thru Audio System Operating Instructions HME 400G558 Rev A 3 23 05 HM Electronics Inc 14110 Stowe Drive Poway CA 92064 USA Phone 1 800 848 4468 Fax 858 552 0172 ...

Page 2: ......

Page 3: ...CARE AND CLEANING 13 Handling the Equipment Properly 13 Cleaning the Equipment 13 IN CASE OF PROBLEMS 14 Base Station Internal Controls and Indicators 17 EQUIPMENT SPECIFICATIONS 18 FCC NOTICE 19 Figures and Diagrams Figure 1 Wireless 6000 standard equipment 1 Figure 2 Base station with front door open 2 Figure 3 Belt pac COMMUNICATOR 4 Figure 4 Wearing the headset 4 Figure 5 Registration buttons ...

Page 4: ...plazar bateria y Unidad desactivado Para cambiar el idioma de la información que se escucha en la diadema de ingles a español sigua los siguientes pasos Oprima y mantenga presionado el botón A1 así como el botón para reducir el volumen W y el botón para encender el comunicador PWR al mismo tiempo hasta que el comunicador se encienda Français COM6000BP fournit les sélections de fonctionnement fonda...

Page 5: ...re needs at time of purchase Additional equipment can be ordered from the list below OPTIONAL EQUIPMENT Equipment Model Number COMMUNICATOR COM6000BP Battery for Communicator BAT41 Headset Earmuff No model number Ceiling Speaker MM100 Ultrasonic Vehicle Detector DU3 Vehicle Detector Board VDB101 Vehicle Detector Loop underground VDL100 Message Repeater MR300 Low Profile Speaker SP2500LP Microphone...

Page 6: ...led through the base station It is the electronic heart of the Wireless 6000 External base station features are shown in Figure 2 and described on page 3 Internal controls and connectors are shown in Figure 9 on page 17 External Features Figure 2 Base station with front door open A C B ...

Page 7: ...ector switch to OVERRIDE for 5 seconds then switch back to NORMAL and leave for normal vehicle detection operation If the switch is left in the OVERRIDE position the outside microphone will remain on continuously DIP switches at the top are used to control message routing to the outside speaker grill speaker or COMMUNICATOR s DIP switch settings are shown inside the front door Nine level controls ...

Page 8: ...headband as needed Clip the belt pac to your belt or waistband on either your right or left side Clip the clothing clips on the headset cable to the back of your shirt and collar Figure 3 Belt pac COMMUNICATOR Figure 4 Wearing the headset Channel A1 button Channel B button Channel A2 button Power button Volume up button Volume down button Headset cable connector socket ...

Page 9: ... repeating until you release the volume up button Volume Down Adjustment Press and release the volume down button Each time you press the button you will hear a lower pitch beep in the earpiece as the volume decreases When you reach minimum volume you will hear a low pitched double beep If you press and hold the volume down button you will hear repeating beeps decreasing in pitch until the volume ...

Page 10: ...s will cause the Communicator to enter the registration mode The status light in the base station will be blinking green and the Communicator ID display will continue to show a small o for open The power lights next to the A1 and A2 buttons on the Communicator will be blinking red then will change to green When the registration is successfully completed The green status light in the base station w...

Page 11: ...ext to each charging port are explained below Up to six fully charged batteries can be stored in the battery storage ports A yellow light stays on steady next to each charging port while the port is empty Insert a battery in one of the four charging ports until it clicks in place If a yellow light is on steady next to a battery in a charging port it means CHARGE FAILED Follow the diagnostic instru...

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Page 13: ... arrives in the drive thru lane you are connected to you will hear a single beep in the headset when a customer arrives in the other lane you will hear a double beep In dual lane operation if you are communicating with a customer in one lane when another customer arrives in the other lane you will hear a higher pitch double beep in your headset When the customer leaves the speaker post in the lane...

Page 14: ...alert tone single beep in your headset and you will be able to hear the customer at the speaker post or menu board Use the volume up and down buttons to adjust the customer s voice level in your headset if necessary Speak and listen to the customer without pressing any buttons Touch and release the A1 A2 or B button to end communication with the customer Touch and release the A1 or A2 button if yo...

Page 15: ...ert tone in your headset single beep for connected lane double beep for the other lane and you will be able to hear the customer at the speaker post or menu board if that lane is selected Use the volume up and down buttons to adjust the customer s voice level in your headset if necessary Speak and listen to the customer without pressing any buttons Touch and release the A1 A2 depending on lane or ...

Page 16: ... arrives in a lane while internal communication is taking place priority will be given to the respective A channel for customer communication which will reduce the number of internal communication channels available Speed Team Operation Speed team operation is used during high volume times An order taker wearing a Communicator relays orders from outside into the store using button A1 A2 or B Placi...

Page 17: ...ge can be cancelled by pressing Communicator button A Red Message Control Switch 1 enables inbound audio from speaker post to be heard while message is playing Switch 2 enables message to be played to all Communicators Switch 3 enables message to be played on the outside speaker Switch 4 enables message to be played on the ceiling speaker Switch 5 causes message to be triggered by an external aler...

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Page 19: ...be certain all the contacts are dry before reinstalling the batteries Foam muffs on headset earpieces can easily be replaced for sanitary purposes To order extra foam muffs call your local HME sales representative Battery Charger Avoid splashing water or grease on the battery charger Clean the battery charger monthly as follows Remove all batteries from the battery charger Clean the battery charge...

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Page 21: ...other headset Call HME No sound is heard in Communicator headset when you press button A and speak into microphone Communicator may not be registered Register Communicator Communicator power may not be on Press PWR button on Communicator Be certain power light goes on and switches from red to green Battery may be low or defective Check Communicator Power light If not lit replace battery A Talk or ...

Page 22: ... speaker or headsets but cannot hear each other COMMUNICATOR may be defective Use another Communicator Call HME Power interruption may have caused vehicle detection circuit to be out of balance When no vehicle is in the drive thru lane move the vehicle detector override switch on the base station to the RESET position then back to the NORMAL position System may be set for speed team operation Be c...

Page 23: ...not on Communicator B button not pushed when powering up Registration button not pushed Repeat registration procedure on page 6 Call HME For assistance call HME at 1 800 848 4468 or Fax 858 552 0172 2400MHz cordless telephone interference If there is a 2400MHz cordless telephone nearby interference may occur However because the Wireless 6000 is a frequency hopping system this problem is unlikely I...

Page 24: ...8 Indicator lights DS7 Record See Figure 2 DS6 Vehicle Present DS5 B Talk DS4 A Talk DS10 5V Xcvr DS9 5V DS2 12V DS3 22V 9 Line in level adjustment 10 Transmit audio level adjustment 11 Transmit message level adjustment 12 Record mode button 13 VAA attenuation level adjustment 14 Line out level adjustment 15 Inbound audio level adjustment Figure 9 Base station internal features 6 7 8 9 10 11 12 13...

Page 25: ...d message volume Inbound volume from outside mic to ceiling speaker Channel A volume at ceiling speaker Channel B volume at ceiling speaker Recorded message volume at ceiling speaker TX RX frequency 2400MHz 2483 5MHz Dimensions 7 75 H x 12 75 W x 3 8 D 197 mm x 323 mm x 97 mm Weight 4 lbs 1 81 kg maximum COM6000BP COMMUNICATOR Battery type 3 6V Lithium ion Battery life 10 hours typical RF frequenc...

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Page 27: ...ssly approved by HM Electronics Inc could void the users authority to operate this equipment The antenna s used for the base transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter This device has been designed to operate with an antenna having a maximum gain of 2d...

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