TROUBLESHOOTING
Unable to connect to wireless network
Make sure that you are within network range and signal
strength is good. And double check network and password.
Unstable Operation
Installing too many apps or apps from unknown sources
can cause system instability. Reset device and uninstall
some apps.
Black Screen, unable to turn mini box on
Connect your mini box to the AC power outlet,
Restart the device.
No Sound in Headphones
Increase the volume.
Check headphone cable connection.
Check if headphone jack is dirty.
Try another headphone.
Right click on the speaker icon in the bottom right corner,
choose ”Playback Device”–“Sound”–“Playback Options” -
"Intel SST Audio Device". Right click "Intel SST Audio
Device" and choose “Set Default Device”.
If you have other problems, please send email to: