83
7. Installation of electrical
devices
Possible errors
Suggested solution
Other
The app cannot be found in the
store.
Check the settings on the device;
write HobbyConnect as one word
and not two.
Check the app settings in the
respective country.
The Hobby Box is not
recognised.
Check whether the device is con
-
nected to the power system.
The red and green LED lights
must blink in the upper left-hand
corner.
The box is connected to the power
system, but it is not recognised.
Check the data cable on the box.
Restart the device by separating it
from the power supply system for 10
seconds and then reconnecting it.
Contact your dealer.
Logged into the app, but the box
is in offline mode.
Have your dealer check GSM and
GSM reception.
If necessary, change the location
and then check again.
Only the air-conditioning system
is not recognised.
Press the main switch located di
-
rectly on the roof air-conditioning
system to operate the device.
Contact your dealer.
The connection was interrupted.
Disconnect the power cable from
the box for 10 seconds and then
restart.
Still no connection: have your
dealer check the data.
App connection exists, but ele
-
ments in the vehicle do not react
to switching.
Check the power supply; if neces
-
sary, disconnect it briefly.
Contact your dealer.
Hobbycode does not
work.
Enter again. Be careful to use
the correct upper and lower case
spelling.
Should several attempts fail,
contact your dealer.
Bluetooth connection does not
work.
Check the settings on your mobile
device to ensure that Bluetooth
has been activated.
The distance to the vehicle is too
great.
Possible errors
