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Warranty & Non-Warranty Replacement Parts
Warranty:
Horizon Hobby, Inc. guarantees this kit
to be free of defects in material and workmanship
at the date of purchase. This warranty does not
cover any parts damaged by use, crashes
or modification.
In the event that you’re requesting Horizon to
replace Zig Zag Racer 2
TM
parts, please follow the
instructions below.
1. Make sure the battery is unplugged from the
Zig Zag Racer 2. Please pack the complete Zig
Zag Racer 2 (all components) in the original
box and put into a sturdy shipping carton for
protection. Include complete name and
address information inside the carton, as well
as clearly writing it on the outer label/return
address area.
2. Include detailed information explaining the
nature of the problem(s) encountered. Please
date your correspondence and be sure your
complete name and address appear on this
enclosure. Within your letter, advise us of the
payment method you prefer to use. The
Horizon Service Center accepts VISA or
Mastercard, or you can pay cash in advance
with a cashier's check or money order. If you
prefer to use a credit card, please include your
card number and expiration date.
Warranty Parts Replacement.
Providing that warranty conditions have been met,
defective parts will be replaced without charge.
Sorry, crash damage is not covered under
warranty. To receive warranty service, include
your original dated sales receipt.
Non-Warranty Parts Replacement.
Should your parts replacement costs exceed $50,
you will be provided an estimate advising you of
your options.