HOFFEN VC-8419, Instruction Manual

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Warranty card 

1. Stamp ................................................................................. 
2. Date of sale ....................................................................... 
3. Signature ................................................................................... 
4. Device name ....................................................................... 
5. Device model ........................................................................ 
6. Serial No. or lot No. ...........................................................  

General terms and conditions of warranty 

1. The Warrantor for this product warrants that within 24 months from the 

product purchase date confirmed with a duly completed warranty card, the 

product shall be, at the discretion of the Warrantor, subject to:

a)  free repair to be performed by the Warrantor, with the reservation that removed, 

damaged or faulty parts of the product shall become the property of the Warrantor 
in order to ensure the Customer’s safety,

b)  replacement with a new product at the point of product purchase, as a result of 

which the damaged or faulty product shall become the property of the Warrantor,

c)  return in exchange for reimbursement of the product’s purchase price, as a result of 

which the damaged or faulty product shall become the property of the Warrantor.

2. A damaged/defective product means a product failing to provide the features 

described in the Instruction Manual due to intrinsic properties of the device. 

3. The Beneficiary under the warranty shall deliver the device to the Customer 

Service Point at a given store in order to submit a complaint about the 

product. When asserting your rights under warranty, you need to present a 

duly completed warranty card or a purchase receipt/invoice together with a 

description of the device fault in as much detail as possible, in particular of 

the external manifestations of the device fault. 

4. A warranty card without the vendor’s stamp and signature and without the 

sale date is invalid. 

5. The warranty excludes products with physical damage other than that caused 

by the manufacturer or distributor, including specifically any damage resulting 

from incorrect usage or force majeure. 

6. The warranty excludes products without the tamper-proof seal, unless an 

authorized Service employee has removed the seal.