3
CARE AND MAINTENANCE
When the product is placed on a live tree, keep the tree well-maintained, fresh, secure, and stable. Do not place on
live trees in with the needles are brown or break off easily. Keep the tree holder filled with water.
Before using or reusing, inspect product carefully. Discard any products that have cut, damaged, or enclosures,
loose connections, or exposed copper wire.
When storing the product, carefully remove the product from wherever you placed it, including trees, or bushes, to
avoid any undue strain or stress on the product conductors, connections, and wires.
Store neatly in a cool, dry location protected from sunlight
.
TROUBLESHOOTING
REPLACEMENT PARTS LIST
For replacement parts, call our customer service department at 1-800-643-0067, 8 a.m. - 6 p.m., EST,
Monday - Thursday, 8 a.m. - 5 p.m., EST, Friday.
A
UL MODEL #HI5-01
Printed in China
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
The product does not light.
1. One or more of the bulbs are
loose or out of the sockets.
1. Unplug the product. Starting with
the first unlit bulb, gently push
(don’t twist) each bulb firmly into
the socket. At the same time, look
and feel for a broken bulb in the
socket or an empty socket where a
bulb has fallen out.
The bulb is broken.
1. The bulb was impacted or shifted
during transport.
1. Mark it with a piece of tape and
unplug the produce before
removing the bulb socket and any
fragments. Replace the broken
bulb. Should a light flicker while
doing this, you have probably
found the faulty bulb. Replace with
a new bulb.
A bulb has burned out
1. Incorrect bulb or voltage is too
high.
1. The remaining bulbs will stay lit;
however, it is best to replace any
burned out bulbs as soon as you
find them.
PART
DESCRIPTION
PART #
A
FUSE
W11C0015-F
