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TROUBLESHOOTING GUIDE 

A.  UNIT WILL NOT HEAT, CONVEYOR BELT WILL NOT MOVE.

 

1)  Be sure the main circuit breaker is switched to the ON position and there is power to the outlet.

 

2)  Check to see if the toaster is plugged in and all controls are turned to the ON position.

 

3)  Be sure the Hi-Limit Reset Button is pushed in.

 

4)  Call the Star Service Help Desk at 1-800-807-9054.

B.  UNIT WILL NOT HEAT, CONVEYOR TURNS PROPERLY.

 

1)  Check to see if the heat controls have been turned to the maximum setting.

 

2)  Press the Hi-Limit Reset Button located on the end under the conveyor belt.   

 

  If this reactivates the heater tubes, see Hi-Limit Reset Section below.

 

3)  Call the Star Service Help Desk at 1-800-807-9054. 

C.  HI-LIMIT (HEAT) RESET.

Your Holman conveyor toaster is equipped with an automatic activated temperature limit switch which interrupts 

the heater tube connections if the air temperature in the control box exceeds 190°F (88°C)  This limit switch can 

be reset manually by pushing the button in the center of the switch which is located on the right side under the  

conveyor belt.  See Oven Components on Page 7 for location.  Unit will not reset until internal temperature has 

fallen below 190°F (88°C).

NOTE: THE HI-LIMIT SWITCH CAN BE ACTIVATED IF THERE IS NOT A PROPER AMOUNT OF 

AIR FLOW BEING GENERATED BY THE COOLING FAN.  IF THIS OCCURS:

 

1) 

DISCONNECT UNIT FROM POWER SOURCE.

 

2)  Check to see if the air intake area is free of dust, grease or other obstructions.

 

3)  Check to see if crumb trays (heat reflectors) are in place.  

 

 

  If the Hi-Limit Switch can not be reset, call the Star Service Help Desk at 1-800-807-9054.

NEVER OPERATE UNIT WITHOUT CRUMB TRAYS IN POSITION AS THIS CAUSES  

OVERHEATING IN THE CONTROL BOX.

D.  CONVEYOR WILL NOT TURN, UNIT HEATS PROPERLY.

 

To check for mechanical binding: 

 

1) 

DISCONNECT UNIT FROM POWER SOURCE.

 

2)  Check to see if there are obstructions in the conveyor  

 

system that may cause a jam.  If so, remove  

 

obstruction.

 

3)  Check power supply & terminal blocks for loose or  

 

disconnected wires.

 

4)  Check to see if the two sprockets are properly    

 

aligned.  Refer to 

SPROCKET ALIGNMENT

 previous  

 

section.

 

5)  Remove side panel exposing the drive motor  

 

sprockets, see illustration.  Manually move conveyor  

 

belt to check for mechanical binding.  If conveyor belt  

 

moves freely, call the Star Service Help Desk  

 

at 1-800-807-9054.  The drive motor or speed control  

 

may have to be replaced.

E.  COOLING FAN DOES NOT START

 

1)  Check fan blade for obstruction, or broken blades.

 

2)  Check electrical connections are secure and complete & the Hi-Limit Switch is working properly.

 

3)  If only one of the two fans are working, and all connections are good, replace the fan.  

 

  Refer to 

REPLACING FAN MOTOR

 in the previous section.

 

4)  If both fans are not working, chances are the fan switch needs replacing.

 

3)  Call the Star Service Help Desk at 1-800-807-9054, as the fan switch and or fan motor 

MAY

 need  

 

  replacing.  

IL1161

Drive

Sprocket

Chain

Driven

Sprocket

CAUTION

Summary of Contents for QT14B

Page 1: ... CONVEYOR SANDWICH TOASTER MODEL QT14B QT14BR QT14BW QT14BWR Installation and Operation Instructions 2M Z9702 Rev I 8 19 11 QT14BR ...

Page 2: ...ponsible for errors or omissions in information provided or conclusions reached as a result of using the specifications By using the information provided the user assumes all risks in connection with such use MAINTENANCE AND REPAIRS Contact your local authorized service agent for service or required maintenance Please record the model number serial number voltage and purchase date in the area belo...

Page 3: ...y Separate service per toaster 36 1 Amp 220 VAC 1 phase 60 Hz Separate service per toaster 20 9 Amp 220 VAC 3 phase 50 Hz Separate service per toaster 12 1 Amp 380 VAC 3 phase 50 Hz Approximate Weight QT14B Oven with Legs Installed 170 Lbs 77 1 kg Dimensions Width 55 139 7 cm Oven with Trays Depth 24 60 9 cm Height 20 50 8 cm Single Oven with Legs PAGE Star Contact Information 2 Specifications 3 G...

Page 4: ...th the carrier that handled the shipment DO NOT operate the unit if it was damaged during shipping The following should be included Holman Conveyor Sandwich Toaster Stainless Steel Unload Tray four 4 Stainless Steel Legs extra Motor and Magnetic Bake Aid w Bracket ASSEMBLY AND INSTALLATION The unit was shipped with certain assembly required DO NOT PLACE THE UNIT ON ITS SIDE FAILURE TO COMPLY MAY R...

Page 5: ...gle to the ON position Turn conveyor belt speed control to the maximum setting and check all elements and conveyor for proper operation Allow approximately 5 to 10 minutes for the twin fan cooling system to come on Check the air intake fan area shown below making sure there is a sufficient flow of air into the unit Restricting the airflow will cause the unit to run hotter then designed causing dam...

Page 6: ...l four 4 places 7 Insert screws provided into the mounting holes securing the two units together Continue until all four 4 are complete 8 Plug in units and test for proper operation DAILY OPERATION 1 Turn On Off switches to the ON position and variable speed control to the desired setting Allow 30 40 minutes for complete machine warm up 2 Adjust speed as required during operation to achieve a good...

Page 7: ...Remove all three 3 crumb trays Clean crumb trays by wiping with a damp cloth and mild detergent DO NOT use caustic cleaners Place trays back in place prior to putting unit back into operation 5 Check air intake area for dust and grease To clean vacuum and wipe with a dry cloth daily DO NOT spray cleaning fluids into the air intake or cooking chamber This may result in component failure 6 If your u...

Page 8: ...e of the conveyor belt as the belt moves past continue until the entire belt is clean Make sure the crumb tray is installed this will minimize the amount of particles that fall into the toaster 7 When the Conveyor Belt is clean take a damp cloth and wipe the conveyor removing any loose particles on the belt surface Turn Conveyor OFF 8 Remove the Crumb Trays by sliding out from beneath the conveyor...

Page 9: ...o 1P Z8914 5 Clean air intake on the side of the unit by vacuuming any dust and debris built up on the fan grill 6 Remove screws holding the control side panels in place as shown below Carefully lift panel up and out Vacuum any dust and debris from inside the unit being sure to clean the fan blades and inside of unit repeat opposite side 7 Replace all panels when completed CHECK NO WIRES GET PINCH...

Page 10: ...ll to the side panel and remove fan 5 Put replacement motor and grill in place and secure to the side panel with screws previously removed 6 Reconnect power supply cord to fan motor 7 Replace back panel and enclosure Fasten with screws removed in step 2 being sure to keep wires away from the fan motor 8 Connect unit to power source and test unit for proper operation C REPLACING BELT DRIVE MOTOR 1 ...

Page 11: ...ubricant with a temperature range up to 400 F Apply liberally onto chain and sprockets This grease is available separately as part no 1P Z8914 Call 1 800 807 9054 to order 5 Replace side panels Reconnect power source and test unit E REPLACING SPEED CONTROL 1 DISCONNECT POWER SOURCE 2 Remove the speed control knob and the locking nut holding the speed control in place 3 Remove side panel by removin...

Page 12: ...URCE 2 Check to see if the air intake area is free of dust grease or other obstructions 3 Check to see if crumb trays heat reflectors are in place If the Hi Limit Switch can not be reset call the Star Service Help Desk at 1 800 807 9054 NEVER OPERATE UNIT WITHOUT CRUMB TRAYS IN POSITION AS THIS CAUSES OVERHEATING IN THE CONTROL BOX D CONVEYOR WILL NOT TURN UNIT HEATS PROPERLY To check for mechanic...

Page 13: ... tha comes in continuous contact with the roller coating This warranty does not apply to the non stick properties of such materials This warranty does not apply to Special Products but to regular catalog items only Star s warranty on Special Products is six 6 months on parts and ninety 90 days on labor This warranty does not apply to any item that is disassembled or tampered with for any purpose o...

Page 14: ...R 208V USE BLK BLU FOR 240V 4 3 13 14 15 17 18 19 20 21 23 22 TGGT 14GA B 14 GA B 14GA W 14GA B 14GA W 14GA B 14GA B 14GA W 14GA IS 18GA FAN WIRE IS 18GA W 14GA 15 14 12 MOTOR WIRE DIODE 500 OHM POT W 14GA FAN TGGT 14GA L2 L1 G 6 3 SEOW 16 24 1 2 5 6 7 8 11 9 10 B 8GA W 8GA W 14GA L2 L1 A1 T2 T1 A2 L2 L1 A1 T2 T1 A2 B 14GA B 10GA W 10GA WINDOW SIDE CONTROL SIDE TOP HEATERS 5 SERIES PAIRS IN PARALL...

Page 15: ...LLEL WITH 3 SERIES BOTTOM PAIRS WINDOW SIDE W 10GA R 10GA BLACK 10GA TERMINAL BLOCK A HEATER WALL SIDE TERMINAL BLOCK B PANEL SIDE TERMINAL BLOCK C OUTBOARD SIDE TERMINAL BLOCK D 2 1 3 4 5 6 7 8 9 2 1 3 4 5 6 2 1 3 4 5 6 2 1 3 4 5 6 7 8 9 2 1 3 8 16 12 MOTOR WIRE DIODE 500 OHM POT B 14GA B 14GA 7 W 14GA 9 FAN TGGT 14GA L3 N Gnd L2 L1 BLUE 10GA 5 4 6 24 1L1 3L2 5L3 6T3 4T2 2T1 MODEL QT14 3 Phase Y ...

Page 16: ... IN PARALLEL WITH 3 SERIES BOTTOM PAIRS WINDOW SIDE TERMINAL BLOCK A HEATER WALL SIDE TERMINAL BLOCK B PANEL SIDE TERMINAL BLOCK C OUTBOARD SIDE TERMINAL BLOCK D 2 1 3 4 5 6 7 8 9 2 1 3 4 5 6 2 1 3 4 5 6 2 1 3 4 5 6 7 8 9 B 10GA 1 W 10GA 2 R 10GA 3 6 5 4 W 14GA 8 11 24 B 10GA 25 R 10GA 26 W 10GA MOTOR WIRE DIODE 500 OHM POT 12 W 14GA B 14GA 7 R 14GA 9 FAN TGGT 14GA MODEL QT14 3 Phase Delta POT Con...

Page 17: ...28 3 3 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 Nameplate 11 10 9 8 7 6 5 4 1 2 31 32 MODEL QT14B SK2186 Rev D 4 14 09 33 34 33 34 OPTIONAL ACCESSORY PARTS 29 30 ...

Page 18: ...WER INPUT 20 GE 402709 1 ELECTRICAL BOX POWER INPUT 21 2K 200464 5 BUSHING WIRE RING 7 8 22 SP 115402 1 TERMINAL BLOCK MAIN POWER 23 GE 402710 1 ELECTRICAL BOX COVER 24 GE 101390 1 WINDOW SPACER 25 2Q 200588 1 WINDOW NEO SARAMA 26 GE 101028 1 PANEL LOWER BACK 27 GE 402689 1 PANEL UPPER BACK 28 GE 402631 1 WINDOW RETAINER OUTSIDE 29 GE Z10172 1 WINDOW BLANKOFF SIDE PANEL GE Z9911 1 SIDE PANEL CENTE...

Page 19: ...57 62 63 64 66 67 68 36 70 69 MODEL QT14B SK2187 Rev B 12 13 06 35 36 37 36 38 40 39 41 42 43 44 45 46 47 48 49 50 51 54 55 56 58 59 60 61 65 52 53 ...

Page 20: ... 48 2P 200766 2 SPRING BEARING 49 2P 200785 2 BEARING SPRING LOADED 50 GE 101255 1 IDLER SHAFT ASSY W SPROCKETS QT14B Holman Conveyor Toaster Rev i 11 11 11 51 2E Z8966 2 CONTACTOR RELAY 1 PHASE PS Z14660 1 CONTACTOR 50A 3 PHASE 52 2E 200597 1 FUSEHOLDER 2 POSITION TYPE G 53 2E Z8405 2 FUSE 15A TYPE G 54 2E 200574 1 SWITCH FAN COOLDOWN 55 HG 402144 1 BRACKET FAN SWITCH 56 GE Z9359 1 SPEED CONTROL ...

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