7
T
ROUBLESHOOTING
7.16
ThinPrep
®
3000 Processor Operator’s Manual
No Barcode
Reprocessing Required
The barcode scanner cannot scan the barcode information on the sample vial. The sample is not pro-
cessed. If two consecutive No Barcode errors occur within a batch, the batch is terminated.
Possible Cause
• The barcode label is missing.
• The barcode label is not applied to the vial properly.
• The barcode label may be damaged.
• Wrong type of barcode was applied.
Corrective Action
1. The Batch Report indicates the position of the sample vial under the Reprocessing Required list-
ing as No Barcode. Confirm that a barcode label is correctly applied to the sample vial.
2. If the barcode label is missing, place a label onto the vial as outlined in “Barcoded Sample Vials”
on page 5.12. Be sure to review the patient information, it must agree with the sample ID. Repro-
cess the sample vial.
3. If a barcode label is present, check the condition of the label. A smudged, wrinkled or torn bar-
code label may not be scanned. Replace the label if this is the case. (Be sure to update the patient
information with a matching label, as well.) Reprocess the sample vial.
Note:
Do not stack labels. Attempt to remove the old barcode label. If it cannot be removed, com-
pletely obliterate the barcode with a permanent marker or pen. Place the new barcode label
elsewhere on the vial.
4. Confirm that a bar code label for use with the ThinPrep 3000 processor is applied to the sample
vial. Apply a correct type of bar code label and update the patient information with a matching
label.
5. If the barcode label is not missing or damaged, attempt to reprocess the sample vial as is.
6. If the No Barcode error persists with subsequent batches, contact Hologic Technical Support.
Preventative Action
Before the vial is placed into the sample vial tray, confirm that a barcode label is properly positioned
on the vial. Follow the recommended label application protocol in “Barcoded Sample Vials” on
page 5.12.
Summary of Contents for ThinPrep 3000
Page 1: ......
Page 4: ...The ThinPrep Processor The ThinPrep Processor ...
Page 5: ...MAN 03939 001 Rev 004 page 1 of 13 Instructions for Use ...
Page 18: ...Table of Contents Table of Contents ...
Page 23: ...1 Introduction 1 Introduction ...
Page 42: ...2 ThinPrep 3000 Installation 2 ThinPrep 3000 Installation ...
Page 55: ...3 PreservCyt and CellFyx Solutions 3 PreservCyt and CellFyx Solutions ...
Page 71: ...4 Sample Collection and Preparation 4 Sample Collection and Preparation ...
Page 80: ...5 Instrument Operation 5 Instrument Operation ...
Page 105: ...6 Maintenance 6 Maintenance ...
Page 148: ...7 Troubleshooting 7 Troubleshooting ...
Page 205: ...8 Staining and Coverslipping 8 Staining and Coverslipping ...
Page 212: ...9 The ThinPrep Pap Test Training Program 9 The ThinPrep Pap Test Training Program ...
Page 215: ...10 User Interface Screens 10 User Interface Screens ...
Page 226: ...Index Index ...
Page 232: ...INDEX Index 6 ThinPrep 3000 Processor Operator s Manual This page intentionally left blank ...
Page 233: ...Service Information Service Information ...
Page 236: ...Ordering Information Ordering Information ...
Page 243: ...Safety Data Sheets Safety Data Sheets ...
Page 246: ...Appendix Appendix ...
Page 255: ......
Page 256: ......