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12. Troubleshooting
Do not attempt to open or repair your device . You may expose yourself to
dangerous electrical components or pulsed light energy and may cause
serious harm to yourself. It will also void your warranty.
Problem
Checks
My device does not
start.
Make sure the
adapter
is properly connected to the
device and that it is plugged into an electrical outlet
on the wall.
There is no light pulse
when the device
touches my skin.
Check that the device is connected and the
ready
light
is on. Make sure that the
treatment surface
is
evenly and firmly pressed to the skin and that you
are moving the device across your skin.
One or more lights
blink.
The device has malfunctioned.
The device has stopped
working and is in
standby mode.
Press the
control button
again to start the device.
For problems or queries, please contact Silk'n Customer Service.
13. Customer service
For more information about this or other Silk'n products, visit our website:
www.silkn.com. This manual is also available as a PDF download from:
www.silkn.com/manuals.
Report unexpected operations or events, or any other problem with
your device to Customer Service. Contact us on our toll free number:
1-877-367-4556.
14. Warranty
Refer to your Silk'n warranty card.
Flash&Go Pro BellaFlash Pro UM NA 2102B inside ED131-01.indd 18
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