12
13
Problem
Possible Cause
Solution
Unit will not operate
• Unit is not plugged in
• No power to unit
• Plug unit in
• Press the POWER
button to turn the
power on
• Check circuits, fuses,
try a different outlet
Reduced airflow or poor
filtering
• The front grill may be
blocked
• HEPA filter may be
clogged
• Check to make sure
nothing is blocking the
front grill and air outlet
• Check and clean filter
• Replace the filter
Excessive noise
• The unit is not level
• Place the unit on a flat,
even surface
Troubleshooting
Cleaning and Maintenance
For best performance, we recommend:
• Vacuum the HEPA filter using the brush attachment of your vacuum
cleaner once a month
• NEVER use water or any household cleaners or detergents to clean
the HEPA filter
• Clean off the outside of the unit with a dry cloth once a month
• NEVER use water, wax, polish, or any chemical solution to clean the
outside of the unit
• Clean off the grill plate using a damp cloth or the brush attachment
of your vacuum once a month
• NEVER use wax, polish, or any chemical solution to clean the grill
plate
• Replace the HEPA filter every 12-18 months
• If you will not be using the air cleaner for an extended period of
time, please store in the box, or a cool, dry place.