7
I
GB
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Unit will not operate
• Unit is not plugged in
• No power to unit
• Plug unit in
• Press the power on/off button to turn the unit on
• Check circuits and fuses or try a different outlet
Reduced airflow or poor
filtering
• The back grille may be blocked
• True HEPA filter may be clogged
• Carbon odour filter may be clogged
• Check to make sure nothing is blocking the back grille
and air outlet
• Replace the filters
Excessive noise
• The unit is not level
• Place the unit on a flat, level surface
Replace filter light remains lit
after filter replacement
• The appropriate replace filter
indicator needs to be reset
• Press and hold the appropriate replace filter button for
3 seconds
The air purifier seems to be
producing odours
• The filters need replacing
• Replace the filters as needed
