12
13
PROBLEM
POSSIBLE CAUSE
SOLUTION
No power/no mist from spout
• Unit is not plugged in
• No power at unit
• Low water level
• Transducer/ultrasonic
membrane needs cleaning
• Plug unit in
• Press the power button to turn
the unit on
• Check circuits and fuses or try
a different outlet
• Refill the tank with water
• Follow Cleaning the
Transducer/Ultrasonic
Membrane instructions in the
Cleaning and Care section
TROUBLESHOOTING
TO CLEAN THE SURFACE
Clean the surface of the unit with a clean, damp, soft cloth.
Before storing:
Clean the tank, reservoir, tank cap, and the transducer/
ultrasonic membrane with a 50/50 mixture of white vinegar and water.
Be sure to rinse and let all parts dry completely before storing. Clean
the oil tray with a soft cloth.
After storing:
Rinse the water tank with water before operating.
TO CLEAN THE OIL TRAY
Open the oil tray and remove the pad. Essential oil pads should be
changed when switching to a different scent. If continuing to use the
same scent, set the oil pad aside for reuse. Wipe down the inside of the
oil tray with a soft cloth. Place the essential oil pad back in the tray
and close.
NOTE:
Leave the essential oil pad out of the oil tray when storing.
TROUBLESHOOTING
FCC DISCLAIMER
This product has been tested and complies with the requirements for Federal Communication
Commission, Part 18 and CAN ICES-1/NMB-1. Although this product is tested and complies with FCC, it
may interfere with other devices. If this product is found to interfere with another device, separate the
other device and this product. Conduct only the user maintenance found in this instruction manual. Other
maintenance and servicing may cause harmful interference and can void the required FCC compliance.
CAUTION: All servicing of this humidifier must be performed by authorized HoMedics service
personnel only.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Peculiar odor
• Unit is new
• If unit is in use, the odor
might be a dirty tank or old
tank water
• Old water in the water
reservoir
• Remove the tank cap and let
the tank air out in a cool, dry
place for 12 hours
• Empty the old water,
clean the tank, and fill
with clean water
• Pour out any water remaining
in the water reservoir
Excessive noise
• Unit is not level
• Low water level
• Place unit on a flat,
even surface
• Check the water level; refill
the tank if the water is low
White dust accumulation
• Hard water used
• Demineralization Cartridge
needs to be replaced
• Use distilled water and a
Demineralization Cartridge
• Replace Demineralization
Cartridge
