36
Troubleshooting
5.3
Operation and configuration
After having connected your Homematic IP devices and
allocated them to rooms, they will be you can comfortably
control and configure your Homematic IP system.
For further information about operation via the app and
configuration of the Homematic IP system, please refer to
the Homematic IP User Guide (available in the download
area at www.homematic-ip.com).
6
Troubleshooting
6.1
Command not confirmed
If at least one receiver does not confirm a command,
this may be caused by radio interference (see “9 General
information about radio operation” on page 42). The
error will be displayed in the app and may be cause by
the follow:
• Receiver cannot be reached
• Receiver is unable to execute the command (load
failure, mechanical blockade, etc.)
• Receiver is defective
6.2
Duty cycle
The duty cycle is a legally regulated limit of the
transmission time of devices in the 868 MHz range. The
aim of this regulation is to safeguard the operation of all
devices working in the 868 MHz range. In the 868 MHz
frequency range we use, the maximum transmission