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2. If the test does not start after applying the sample:
POSSIBLE CAUSE
Insufficient blood sample.
Defective test strip.
Sample applied after automatic
switch-off (2 minutes after last user
action).
Defective meter.
WHAT TO DO
Repeat the test using a new test
strip with larger volume of blood.
Repeat the test with a new test
strip.
Repeat the test with a new test
strip.
Please contact the local customer
service for help.
Operating Problem
1. If the meter does not display a message after inserting a test
strip:
POSSIBLE CAUSE
Battery exhausted.
Test strip inserted upside down or
incompletely.
Defective meter.
WHAT TO DO
Recharge the battery.
Insert the test strip facing up with
the contact bars end first.
Please contact the GlucoCheck
care line on 0861 106 150.