18
TROUBLESHOOTING
At least twice each year, lower the canopy to check the downrod assembly, and then tighten all screws
on the fan. Clean the motor housing with only a soft brush or lint-free cloth to avoid scratching the finish.
Clean the blades with a lint-free cloth.
Important:
Shut off the main power supply before you begin any maintenance tasks. Do not use water or a
damp cloth to clean the ceiling fan.
Problem: The fan does not move
1. Turn the power on or check the fuse.
2. Turn the power off. Loosen the canopy and check all connections.
3. Ensure the connectors from the light kit fitter and fan are connected properly.
4. Disable the power supply to the fan motor and re-start the motor.
Problem: The fan is noisy.
1. Check and tighten all screws that hold the fan blades to the blade arms and the motor.
2. Check for cracked blade. Replace the cracked blade, if necessary.
Problem: There is excessive wobbling
1. Check and tighten all screws that hold the fan blades to the blade arms and the blade arms to the motor.
2. Switch one blade with a blade from the opposite side. Or balance the fan using a balancing kit.
3. Turn off the power. Loosen the canopy and verify that the mounting bracket is secure to the
electrical outlet box.
4. The bracket must be flush without movement against the outlet box.
Problem: The fan operates correctly, but the lights are not working (if applicable).
1. Re-install the bulb or replace with new bulbs.
2. Ensure that the single-pin connectors plugs in the light kit fitter are connected properly.
3. Turn the power off and check all connections at the ceiling outlet box.
4. The fan comes with a 190W limiter. When the total wattage of the lights is over 190W, the lights do
not work. Replace with bulbs of lower wattage.
