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Maintaining the System

Maintaining the System

Maintaining the System

Maintaining the System    

 

INSTALLER CODE ACCESS NOTE:

  Normally, the Installer code can perform all system functions, but 

some installations may require that the Installer cannot access the system without the end user’s permission. 
Ask your Installer if this option is selected. If the Installer code is disabled and the Installer needs to access the 
system, the system master or partition master must first enable the Installer code before it can be used. Once 
enabled, the Installer code remains active until any other user enters their code. 

To enable the Installer code:

 master code + [#] + 65 

 
 
 

In The Event Of Telephone Operational Problems 

In the event of telephone operational problems, disconnect the control from the phone line by removing the plug 
from the phone wall jack. We recommend that your installer demonstrate this disconnection on installation of the 
system. Do not attempt to disconnect the phone connection inside the control. Doing so could result in the loss of 
your phone lines. If the regular phones work correctly after the control

 

has been disconnected from the phone wall 

jack, the control has a problem and you should immediately call for service. If upon disconnection of the control, 
there is still a problem on the phone line, notify the Telephone Company that they have a problem and request 
prompt phone repair service. The user may not under any circumstances attempt any service or repairs to the 
security system. Repairs must be made only by authorized service (see the LIMITED WARRANTY statement for 
information on how to obtain service).   

 

Replacing Batteries in 

Wireless Sensors 

 

 

Wireless sensors 
may not have been 
used in your  
security system  

 

IMPORTANT:  

Use only batteries 
recommended by 
your installer as 
replacement.

 

Each wireless sensor in your system has a 9-volt or 3-volt battery. The system detects a 
low battery in wireless sensors, including smoke detectors, the personal emergency 
transmitter, and the portable wireless keypad and displays a low battery message*. (A 
low battery in a portable wireless keypad is detected as soon as one of its keys is 
pressed and is displayed as 

00

.). Battery-operated smoke detectors with a low battery 

also emit a single "chirp" sound approximately once every 20–30 seconds. 

Alkaline batteries provide a minimum of 1 year of operation, and in most units and 
applications, provide 2–4 years of service. 3-volt lithium batteries provide up to 4 or 
more years of operation. Actual battery life will depend on the environment in which the 
sensor is used, the number of signals that the transmitter in the sensor has had to send, 
and the specific type of sensor. Factors such as humidity, high or low temperatures or 
large swings in temperature, may all lead to the reduction of actual battery life in an 
installation. 
 

* The low battery message comes on as a warning that battery replacement in the 
indicated sensor(s) is due within 30 days. In the meantime, a sensor indicating a low 
battery condition is still fully operational. 

 

Routine Care 

  Treat the components of your security

 

system as you would any other electrical 

equipment. Open and close sensor-protected doors or windows gently. 

  Keep dust from accumulating on the keypad and all protective sensors, particularly 

on motion sensors and smoke detectors. 

  The keypad and sensors should be cleaned carefully with a dry soft cloth. 

Do not 

spray water or any other fluid on the units. 

 

Summary of Contents for ADEMCO Vista-12 Series

Page 1: ...K10021ENV1 5 11 Rev A A AD DE EM MC CO O V Vi is st ta a 1 12 2 S Se er ri ie es s User s Guide This control complies with EN50131 3 2009 ...

Page 2: ...neywell security system is not designed for use with any device that may be attached to your security system s keypad or other communicating bus if Honeywell has not approved such device for use with your security system Use of any such unauthorized device may cause damage or compromise the performance of your security system and affect the validity of your Honeywell limited warranty When you purc...

Page 3: ... the Voice Message Center 10 Using Macro Keys 11 System Devices 11 Follow Me Feature audio beeps 11 Advanced System Functions 13 Accessing Other Partitions 13 Defining Macro Keys 13 Schedules 14 Event Log 16 Security Codes and Authority Levels 18 How to Assign User Codes and Attributes 19 Testing and Maintaining the System 20 Testing the System to be conducted weekly 20 Maintaining the System 21 T...

Page 4: ...er If you stop in the middle while entering a code and then immediately start the entry over an erroneous code might be entered Keypad Lockout The system may have been programmed to lockout the keypads for 15 minutes if more than 30 keystrokes within a 15 minute period are made without a valid user code plus command being entered The message Code Sabotage is displayed during the lockout period Voi...

Page 5: ...active ex opening the entry door the entry delay time applies to all burglary zones in that partition See your installer for your delay times Partition 1 Partition 2 Common Partition Delay 1 _______ seconds Delay 1 _______ seconds Delay 1 Same as Partition 1 Delay 2 _______ seconds Delay 2 _______ seconds Delay 2 Same as Partition 1 Exit Alarms If an entry exit door or interior zone is faulted whe...

Page 6: ...ystem is already armed Your system may have a limit on the total number 1 7 of zones you may bypass check with your installer Bypassed zones are unprotected and will not cause an alarm if violated The system will not allow fire zones to be bypassed Zones are automatically unbypassed when the system is disarmed Vent Zones Your system may have certain windows set as vent zones which are automaticall...

Page 7: ...th entry delay off Use when staying inside and do not expect anyone to use an entry exit door An alarm sounds immediately if any protected perimeter window or any door is opened including entry exit doors IMPORTANT Arming in this mode greatly increases the chance of false alarms Use extreme care in selecting this mode of arming Away Security code 2 AWAY Causes beeping during exit delay armed AWAY ...

Page 8: ...CT THE POLICE from a nearby safe location If you return after an alarm has occurred and the main sounder has shut itself off the keypad will beep rapidly upon your entering indicating that an alarm has occurred during your absence LEAVE AT ONCE and CONTACT THE POLICE from a nearby safe location Using the Keyswitch Using the Keyswitch Using the Keyswitch Using the Keyswitch GREEN RED keyswitch 001 ...

Page 9: ...pad s but not at external bells or sirens Fire Alarm Sends fire alarm signal to monitoring station Causes temporal pulsing sound at external bells and sirens To use an Emergency Key Press and hold down for at least 2 seconds whichever lettered key on the keypad has been programmed for the desired emergency function OR Briefly press both keys of the assigned key pair at the same time See your insta...

Page 10: ...oice Message Center The Voice Keypads feature a voice message center that lets you record and playback one message Basic Information The message can be up to 2 5 minutes long The message remains in the keypad s memory until a new message is recorded The volume control of the message is adjustable Refer to the procedures below when using the Message Center functions 1 OFF 4 MAX 7 INSTANT READY 2 AW...

Page 11: ... 8 nn nn 2 digit device number Devices associated with that device number deactivate Follow Follow Follow Follow Me Feature audio beeps Me Feature audio beeps Me Feature audio beeps Me Feature audio beeps About Follow Me Beeps This feature lets users of each partition enter a phone number that the system will call in the event of an alarm at the protected premises thus alerting the user to the ala...

Page 12: ... which it is entered To include a 2 second pause in the number press at the point in the entry the pause is desired it displays as Pauses entered at the end of the number will allow dialing but will delay the tones by the amount of pause programmed If no number is desired leave the entry blank and go to the next step Press to save the new number The following prompt appears FM Repeat 1 7 1 Enter t...

Page 13: ...the common area is the same as for partition 1 GoTo Command Security code partition number 0 1 2 or 3 where 0 return to keypad s original partition 1 partition 1 2 partition 2 3 common part You can only goto those partitions that were assigned to you Can only be performed using an Alpha keypad The keypad remains in the new partition until directed to go to another partition or until it automatical...

Page 14: ...efore continuing If you made a mistake you must start over To exit press hold the D key for at least two seconds The display returns to system status and indicates system is ready Schedules Schedules Schedules Schedules About Schedules The system provides up to 4 end user schedules programmable by master installer only which can control various types of events Each schedule causes a defined event ...

Page 15: ...esired repeat option 0 no repeat 1 repeat schedule weekly 2 repeat schedule biweekly every other week 3 repeat schedule every third week 4 repeat schedule every fourth week e g To make a schedule that happens everyday you would select all days with a repeat count of 1 To make a schedule that runs for one week then stops select everyday with a repeat count of 0 REPEAT OPTION 0 4 X 11 Select the ran...

Page 16: ...a history log which can be viewed by the master user using an Alpha Display keypad The history event log consists of two log folders folder 1 holds 80 events folder 2 holds 254 events All events are first logged in folder 1 When folder 1 fills oldest events automatically move to folder 2 Depending on how your installer programmed the event log folder 2 may contain all events as they move from fold...

Page 17: ...one sent after code 333 is sent 383 RF Sensor Tamper and Double Balanced Zone Tamper 384 RF Sensor Low battery 388 Anti Mask 393 Clean Me ESL smoke detectors only 401 Disarmed Armed AWAY Armed MAXIMUM 403 Scheduled Arm Disarm AWAY 406 Cancel by User 407 Remote Arm Disarm Downloading 408 Quick Arm AWAY 409 Keyswitch Arm Disarm AWAY 441 Disarmed Armed STAY INSTANT Quick Arm STAY INSTANT 442 Keyswitc...

Page 18: ...r Reserved for user 02 Can perform all system functions and assign codes in default 1234 all partitions can change its own code as follows Master code 8 02 new master code new master code again 0 Standard User Can only perform security functions in assigned partition Cannot perform other system functions 1 Arm Only Can only arm the system Cannot disarm or do other functions 2 Guest Can arm the sys...

Page 19: ...ster Code 8 user no 2 group 1 8 Factory Assignments none You can assign users to a group then set an access schedule that defines the times this group of users can operate the system The system does not allow these users to control the system outside the scheduled times User s Partition System Master Code 8 user no 3 0 partition s Factory Assignments This command assigns the partitions the user ca...

Page 20: ...service immediately 3 Listen The external sounder should sound for 1 second and then turn off If the sounder does not sound CALL FOR SERVICE 4 Fault zones Open each protected door and window in turn and listen for three beeps from the keypad Identification zone number or zone description of each faulted protection point should appear on the display The display clears when the door or window is clo...

Page 21: ...ervice Replacing Batteries in Wireless Sensors Wireless sensors may not have been used in your security system IMPORTANT Use only batteries recommended by your installer as replacement Each wireless sensor in your system has a 9 volt or 3 volt battery The system detects a low battery in wireless sensors including smoke detectors the personal emergency transmitter and the portable wireless keypad a...

Page 22: ...onment that prevents the wireless receiver from receiving communication from a particular sensor CALL FOR SERVICE if this occurs Other Trouble Displays Words or letters in parentheses are those that are displayed on Fixed Word Icon Display keypads Any beeping that accompanies a trouble display can be stopped by depressing any key on the keypad or by entering an OFF sequence code OFF Not all system...

Page 23: ... loss may prevent arming or you may need to perform the arming sequence twice to override the condition see your installer If AC power cannot be restored and a low system battery message appears CALL FOR SERVICE Busy Standby or dI If this message remains displayed for more than 1 minute system is disabled CALL FOR SERVICE OPEN CIRCUIT The keypad is not receiving signals from the control CALL FOR o...

Page 24: ...e smoke detectors may still be responding to smoke or heat producing objects in their vicinity Investigate and should this be the case eliminate the source of heat or smoke 3 If this does not remedy the problem there may still be smoke in the detector Clear it by fanning the detector for about 30 seconds When the problem has been corrected clear the display by entering your code and pressing the O...

Page 25: ...n mode selected Quick Arm if programmed Press Press arming key desired AWAY STAY MAXIMUM INSTANT Arms system in mode selected quickly and without use of a code Bypass Zone s Enter code Press BYPASS key Enter zone number s to be bypassed use 2 digit entries Bypassed zones are unprotected and will not cause an alarm if violated Quick Bypass if programmed Enter code Press BYPASS key Bypasses all faul...

Page 26: ...me mode is ON Test Mode To turn ON Enter code Press TEST 0 To turn OFF Enter code Press OFF key Tests alarm sounder and allows sensors to be tested Phone Access if applicable Consult Phone Access User s Guide that accompanies the Phone Module Permits system access remotely via multifrequency phone Charts of Your System s Features Charts of Your System s Features Charts of Your System s Features Ch...

Page 27: ...ctivation Device 08 Comm Test 09 Macro Key 1 10 Macro Key 2 00 Emergency Keys zone 95 zone 99 zone 96 paging Personal Emergency n a Silent Alarm n a Audible Alarm n a Fire n a Emergency Keys A paired keys 1 zone 95 B paired keys zone 99 C paired keys 3 zone 96 There are only two macros system wide List of Output Devices Device Description Schedule No Function Key 01 02 03 04 17 18 ...

Page 28: ... 0 09 1 0 10 1 0 11 1 0 12 1 0 13 1 0 14 1 0 15 1 0 16 1 0 17 1 0 Authority Levels 0 standard user Partitions 0 clears partition assignments 1 arm only 1 partition 1 2 guest 2 partition 2 3 duress 3 common partition 4 partition master Schedules master code 6 4 No Event Device No Access Group Partition Start Stop Repeat Random 01 see list below for 01 events for 02 events for 04 06 events Time Day ...

Page 29: ...lephone network EN50136 2 1 1998 Alarm systems Alarm transmission systems and equipment General requirements for alarm transmission equipment EN50136 2 3 1998 Alarm systems Alarm transmission systems and equipment Requirements for equipment used in systems with digital communicators using the public switched telephone network BS8243 2010 Installation and configuration of intruder alarm systems des...

Page 30: ...reasons smoke detectors used in conjunction with this System may not work are as follows Smoke detectors may have been improperly installed and positioned Smoke detectors may not sense fires that start where smoke cannot reach the detectors such as in chimneys in walls or roofs or on the other side of closed doors Smoke detectors also may not sense a fire on another level of a residence or buildin...

Page 31: ...g station may be out of service or temporarily out of service Telephone lines are also subject to compromise by sophisticated intruders Even if the system responds to the emergency as intended however occupants may have insufficient time to protect themselves from the emergency situation In the case of a monitored alarm system authorities may not respond appropriately This equipment like other ele...

Page 32: ...T OF OR RELATING IN ANY WAY TO THE PRODUCT AND OR FOR BREACH OF THIS OR ANY OTHER WARRANTY OR CONDITION EXPRESS OR IMPLIED OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER EVEN IF THE LOSS OR DAMAGE IS CAUSED BY SELLER S OWN NEGLIGENCE OR FAULT AND EVEN IF SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES Any product description whether in writing or made orally by Seller or Sell...

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