Honeywell Cloud Link 4G Modem, User Manual

Page 1: ...Cloud Link 4G Modem User Manual FD 585 1 0 2016 Honeywell Process Solutions Mercury Instruments 512 Virginia Drive Ft Washington PA 19034 USA Honeywell Cloud Link 4G Modem ...

Page 2: ...t ware may be used or copied only in accordance with the terms of those agreements No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or any means electronic or mechanical including photocopying and recording for any purpose other than the purchaser s personal use without the written permission of Honeywell Process Solutions Mercury Instruments 51...

Page 3: ...mmunication RS232 485 24 4 3 Pulse Counter 27 4 4 Antenna Interface 28 4 5 Magnetic REED Switch 29 4 6 SIM Card 30 4 7 BLE Bluetooth Low Energy 33 4 8 LED Indicators 34 5 Configuring Cloud Link 4G Modem 37 5 1 Working Modes 38 5 2 Getting started with MasterLink iOS application 39 5 2 1 Login and Registration 39 5 2 2 Adding a New Site 40 5 2 3 Connecting to Existing Site 41 5 3 Bluetooth Pairing ...

Page 4: ... 5 9 Changing the Battery 60 5 10 Factory Reset 61 5 11 Time Sync 62 5 12 Secure Sign On 63 5 12 1 Secure Sign On Over Bluetooth 64 5 12 2 White List 65 5 13 Logs 66 5 13 1 Event Logs 66 5 13 2 Diagnostic Logs 68 5 13 3 Alarm Logs 69 5 13 4 Cellular Logs 71 CONTENTS ...

Page 5: ...1 General This chapter introduces the Cloud Link 4G Modem and also talks about the device fea tures CHAPTER 1 ...

Page 6: ...face with MasterLink 1 2 Cloud Link 4G Modem Feature Summary RS 232 RS 485 Bluetooth Low Energy V4 0 GSM GPRS 2G UMTS HSPA 3G LTE 4G IPv4 Secure Socket Layer SSL TLS 1 2 Client Mode Server Mode Cellular Statistics Over the Air Firmware Configuration Updates North American Cellular Network Approvals Alarm Sensing or Pulse Counting Input Built In magnetic call switch External power supply 30V max Di...

Page 7: ...2 Safety This chapter describes the different safety aspects involved with the Cloud Link 4G Modem along with the agency approvals CHAPTER 2 ...

Page 8: ...eclaration ID D031443 Supporting 3GPP Release 9 LTE E UTRA operating bands 2 4 5 13 and 17 ROHS compliant Operating Temp 25 C to 65 C Compliance with FCC and IC Rules and Regulations The integration is limited to fixed or mobile categorized host devices where a separation dis tance between the antenna and any person of min 20cm can be assured during normal oper ating conditions For mobile and fixe...

Page 9: ...ard None of the battery packs shall be recharged under any circumstances The battery packs shall not be replaced in a hazardous area The Cloud Link 4G Modem battery packs shall be housed within an enclosure providing a min imum ingress protection level of IP 20 The SIM card connection shall only be used with SIM cards The SIM card may be connected or disconnected only in a non hazardous area or wh...

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Page 11: ...3 Mechanical Assembly This chapter describes the mechanical assembly of the different components of a Cloud Link 4G Modem CHAPTER 3 ...

Page 12: ...3 1 Device Dimensions The figure below illustrates the dimensions of a Cloud Link 4G Modem device All dimenstions are in mm 3 Mechanical Assembly 3 1 Device Dimensions Honeywell 2016 12 ...

Page 13: ...3 Mechanical Assembly 3 1 Device Dimensions Honeywell 2016 13 The figure below illustrates the placement of different interfaces available in a Cloud Link 4G Modem device ...

Page 14: ...ower with battery backup typically coming from a 12 V type battery backed by a solar charger Maximum 30 V There are two power connectors one for a primary source up to 30 Vdc and the other as backup Note Note Backup power source is required in case Cloud Link 4G Modem is powered using external DC supply 3 Mechanical Assembly 3 2 Power options Honeywell 2016 14 ...

Page 15: ...es on all bands ground inde pendent with cable and connector for easy installation The Cloud Link 4G Modem includes 2 FXUB63 antennas a Diversity antenna and a Cellular antenna Cell antenna transmits and receives data Diversity antenna only receives the signal Antenna can be placed inside EVC enclosure or similar enclosure or in cases where signal strength is a concern External antenna options are...

Page 16: ... 4G Modem supports the following frequency bands for other networks Frequency Bands PLs8 X GSM GPRS EDGE Quad band 850 900 1800 1900MHz UMTS HSPA Triple Band 850 BdV AWS BdIV 1900MHz BdII LTE Five band 700 Bd13 700 Bd17 850 Bd5 AWS Bd4 1900MHz Bd2 Attention Antennas must be placed away from metallic parts like Batteries Pressure Transducers Grounding plates Cell Diversity antenna must not be kept ...

Page 17: ...3 Mechanical Assembly 3 4 Installation Drawing Honeywell 2016 17 3 4 Installation Drawing ...

Page 18: ...c Volume Corrector device using a mount ing bracket as shown in the figure below Position the 2 tabs of the Cloud Link 4G Modem case in the mounting bracket and use 6 32 screws to fix the device with the mounting bracket 3 Mechanical Assembly 3 5 Field Installation Honeywell 2016 18 ...

Page 19: ...4 Electrical Assembly This chapter describes assembly of the different electrical components of a Cloud Link 4G Modem CHAPTER 4 ...

Page 20: ...ply Ex Solar power 2 Alkaline Battery pack with external super capacitor Humidity Max 95 rH non condensing Peak current during transmission 3A 3 8V Duty cycle GSM during communication 0 577ms every 4 6ms Operating voltage 4 8V to 30V Dynamic Response Low Ripple 4 Electrical Assembly 4 1 Power Supply options Honeywell 2016 20 ...

Page 21: ...r connects the device to a single Lithium D Cell with a voltage rat ing of 3 6V Below are the battery specifications recommended to be used for Cloud Link 4G Modem Battery Part Number 51203165 100 Data Value Voltage 3 6V Max 3 9V Caution Do not use a Sierra Wireless power supply as it may damage the Cloud Link 4G Modem device ...

Page 22: ...4 1 1 1 Battery pack drawing 4 Electrical Assembly 4 1 Power Supply options Honeywell 2016 22 ...

Page 23: ... America supports external power supply Data Value Operating Voltage 4 8V to 30V Average Current 1A Peak Current 2A Pin Description EXT GND Negative terminal Return of the external supply EXT PWR Positive terminal of the external supply Connector on Cloud Link 4G Modem MPN 250 102 MFR WAGO Spring Loaded 2 pin Terminal Block ...

Page 24: ...S232 Mode Transmit Line O 3 7V Min 4V Typ RS485 Mode Non inverting Driver Output and Non inverting Receiver Input I O Diff Driver Output 2 7V typ 3 RS232 Rx or RS485 B RS232 Mode Receive Line I 10V max RS485 Mode Inverting Driver Output and Inverting Receiver Input I O Diff Driver Output 2 7V typ 4 RS232 RTS RS232 Mode Request To Send RTS O 3 7V Min RS485 Mode NC No Connection 5 RS232 CTS RS232 Mo...

Page 25: ...tters Tx RTS are to be turned off and RS485 will be in Receiving Mode in Cloud Link 4G Modem To reduce power consumption it is recommended to do same in the EVC or any other device where Cloud Link 4G Modem is interfaced Cloud Link 4G Modem Controller can wake up from deep sleep via Rx Line or CTS line of RS232 Interface or Rx line of RS485 interface MPN 0395011005 MFR Molex Description 5 Pin Term...

Page 26: ...ps with Shielded Cable Shield of RS485 cable must be terminated to Earth at one point to make interface immune to EMI EMC Recommended RS485 Cable MPN 8332 060100 MFR Belden Description 2 Pair Low Capacitance Shielded Cable of Length 30m 100ft 4 Electrical Assembly 4 2 Serial Communication RS232 485 Honeywell 2016 26 ...

Page 27: ...lse input from the UMB is wired to this additional pulse input The EVC will read the pulse counter information recorded in the Cloud Link 4G Modem using AT commands and compare it with its own pulse accumulation register and raise alarm if any mismatch in accumulation Pull up resistor in Cloud Link 4G Modem can drive 30uA of wetting current The pulse counter in Cloud Link 4G Modem is not MID MC ce...

Page 28: ...PN 73251 1150 MFR Molex Description Edge Mounted SMA connector Recommended Antenna HPN 51508416 100 Description Octa Band LTE Antenna Bands 700 750 850 900 1800 1900 2100 2700 MHz 4 Electrical Assembly 4 4 Antenna Interface Honeywell 2016 28 ...

Page 29: ...sembly 4 5 Magnetic REED Switch Honeywell 2016 29 4 5 Magnetic REED Switch Magnetic Reed Switch in Cloud Link 4G Modem enables field technician to swipe a hand held magnet near Reed switch in order to initiate a call ...

Page 30: ...M card Cloud Link 4G Modem supports both 1 8V Class C and 3 0V Class B version SIM cards Lift the SIM cover to place the SIM card Slide back the internal holder and flip it open Insert a SIM card in the slot provided and close the cover 4 Electrical Assembly 4 6 SIM Card Honeywell 2016 30 ...

Page 31: ...1 IPV6 2 IPV4V6 3016 Fetch Radio Parameters 1 0 Disable 1 Enable 3022 Packet service Connection Command ATD 99 3 3064 Manual APN Enable 1 default 0 disable 1 enable 3023 Access point name Note If you enable 3064 then you need to manually configure 3023 based on the regional access point name If 3064 is disabled then then 3023 is automatically populated Diconnect the Cloud Link 4G Modem install the...

Page 32: ...ue 3071 Verizon enable 0 0 disable 1 enable 3021 ModemIPType 0 0 IPV4 1 IPV6 2 IPV4V6 3016 Fetch Radio Parameters 1 0 Disable 1 Enable 3022 Packet service Connection Command ATD 99 3023 Access point name Diconnect the Cloud Link 4G Modem install the SIM card and then perform a facroty reset 4 Electrical Assembly 4 6 SIM Card Honeywell 2016 32 ...

Page 33: ...ht The Max transmit power from BLE is 8dBm and receiver sensitivity of 98dBm The antenna of BLE is inside Cloud Link 4G Modem no provision for external antenna is given for BLE In order to connect a Cloud Link 4G Modem with MasterLink iOS app you need to perform a bluetooth pairing first Cloud Link 4G Modem supports two types of paring methods Just Works no EVC dependency Passkey entry only with E...

Page 34: ...s Medium speed LED blink 2 blinks per second Call establishment fail Low speed LED blink 1 blink per second No Network connection LED off LED 2 RSSI excellent 5 blinks per second RSSI good 2 blinks per second RSSI fair 1 blink every second RSSI poor 1 blink every 2 seconds No signal 1 blink every 5 seconds no RSSI LED OFF 4 Electrical Assembly 4 8 LED Indicators Honeywell 2016 34 ...

Page 35: ...blink 1 blink 3 blinks BLE UART communication fail 1 blink 2 blinks 1 blink BLE MAC address not configured 1 blink 2 blinks 2 blinks Modem UART communication fail 1 blink 2 blinks 3 blinks Config data checksum error 1 blink 3 blinks 1 blink IP Address or port not configured 1 blink 3 blinks 2 blinks Security Certificate Error 1 blink 3 blinks 3 blinks Low Battery Capacity Indication 2 blinks 2 bli...

Page 36: ...EDs blink two times A condition occurred that caused the pro gram to abort and restart indicating a possible problem with the Cloud Links internal circuitry or program Note LED errors will remain active for 15 minutes They will blink only when an emergency call is activated 4 Electrical Assembly 4 8 LED Indicators Honeywell 2016 36 ...

Page 37: ...5 Configuring Cloud Link 4G Modem This chapter describes the configuration of a Cloud Link 4G Modem device using the MasterLink iOS application CHAPTER 5 ...

Page 38: ...dem has 2 operating modes 1 Standalone mode where the modem functions as an independent device 2 Integrated mode where the modem is connected and used with an EVC device 5 Configuring Cloud Link 4G Modem 5 1 Working Modes Honeywell 2016 38 ...

Page 39: ...Process Web site https www honeywellprocess com 5 2 1 Login and Registration After you have installed the MasterLink iOS application you need a valid license key Your company s site administrator can generate a license file and a user name that is sent to you in an e mail From the e mail you can open the license file in MasterLink App You can then use your user name and password to register 1 Tap ...

Page 40: ...lect Add Pair Site 2 Select device from the list 3 Enter the Site device details 4 Site added successfully 5 Dashboard appears 5 Configuring Cloud Link 4G Modem 5 2 Getting started with MasterLink iOS application Honeywell 2016 40 ...

Page 41: ... 1 or SiteID 2 must be a non zero value If either of them has a value equal to zero then you must reconfigure it to a non zero value using MasterLink desktop application connected using serial interface 5 2 3 Connecting to Existing Site 1 Select Add Pair Site 2 Select device from the list 3 Enter the Site device details ...

Page 42: ...uto matically If there are multiple sites in the vicinity then you will be prompted to select a site Warning Deleting an existing site does not remove the device pair settings on the mobile device 5 Configuring Cloud Link 4G Modem 5 2 Getting started with MasterLink iOS application Honeywell 2016 42 ...

Page 43: ... IMEI and RUID numbers It is recommended to keep a note of these numbers as they can be used for identifying the device RUIDs are used to used to identify a device using MasterLink desktop application or using PowerSpring 5 3 1 Pairing with Just Works without passkey 1 Select Add Pair Site 2 Select Cloud Link device from the list 3 Enter the Site device details 4 Tap Pair to complete the pairing p...

Page 44: ...h pairing works only when the Cloud Link 4G Modem is used in integrated mode Here s a high level overview of how passkey entry bluetooth pairing works 5 Configuring Cloud Link 4G Modem 5 3 Bluetooth Pairing with MasterLink iOS application Honeywell 2016 44 ...

Page 45: ...ect Add Pair Site 2 Select Cloud Link device from the list 3 Enter the Site device details 4 Enter the passkey obtained from the EVC and then tap Pair Note The passkey must be entered within 40 seconds The passkey is valid for 40 seconds after which it expires If the passkey expires you need to obtain a new passkey and start all over ...

Page 46: ...NT_ SUPPLY 3008 Battery Charge Capacity Battery Charge Capacity is based on battery type 3009 Super Cap Low voltage to drop the call Super cap voltage reading 3010 Battery Voltage Critically low Threshold Battery critically low Threshold value 3011 Available battery life Percentage battery life 3012 Super Cap Charge Availabilty in sec Super cap voltage in seconds 3013 Battery Voltage Battery volta...

Page 47: ...fferent for different cellular providers but generally the universally accepted string is ATD 99 3023 Access Point Name This is the name of the gateway to the service pro vider s internet service Examples m2m T Mobile com or isp cingular 3024 PAP CHAP Enable 0 None 1 PAP only 2 CHAP only 3 CHAP first and then PAP as a fallback if CHAP fails 3025 PAP CHAP User Nam 3026 PAP CHAP Pass Word 3027 SIM P...

Page 48: ...lternate Destination Port Number Client Mode Alternate destination port number 3041 Domain Name Server DNS 1 URL of DNS1 3042 Domain Name Server DNS 2 URL of DNS2 3043 Domain Name Server DNS 3 URL of DNS3 3044 Server Mode Friends White List Enable 0 Disable 1 Enable 3045 3054 Server Mode Friends White List 10 IP adress Server White list IP addresses 1 10 3055 Device Wakeup time Device wakeup time ...

Page 49: ...ble 3070 Include Baud in CONNECT Message 3071 Always RING Port 3072 Use Non Verbose Numeric Response Codes 3073 Serial Port Delay Before Send ing Packet 3075 RS485 enable 3076 BLE MAC Address 3077 BLE Device Name 3078 Advertisement interval in msec 3079 BLE Module Status 3080 BLE firmware version 3081 BLE stack versionversion 3082 BLE forget all bonds 3083 BLE host White List Enable 0 Disable 1 En...

Page 50: ...n the Cloud Link 4G Modem receives a time and date it is relative to Coordinated Universal Time UTC which is essentially the same thing as Greenwich Mean Time GMT 3102 Date format type 0 MM_DD_YY 1 DD_MM_YY 2 YY_MM_DD 3103 Cloud Link 4G Modem Boot loader version 3104 Cloud Link 4G Modem Boot loader CRC 3105 Immediate Call on Low Bat tery Condition Enable 3106 Immediate Call on Alarm Act ive Enable...

Page 51: ...nsmit power 3123 BLE enable BLE enable 3124 Last call Cellular service Last call Cellular service 3125 Last call cellid Last call Cellular ID 3126 Last cal Loc ID Last call location identifier 3127 Last cal RSCP Last call RSCP 3G 3128 Last cal RSRQ Last cal RSRQ 4G 3129 Last cal MCC Last cal MCC 3130 Last cal RSRQ Last cal RSRQ 3131 Last cal Physical cell id Last call physical cell id 3132 Last ca...

Page 52: ...ST 4 FT_DATA_FLASH 5 FT_OTA_FLASH 6 FT_SUPER_CAP_VOLTAGE 7 FT_BATTERY_VOLTAGE 8 FT_EXT_POWER_VOLTAGE 9 FT_MAGNETIC_SWITCH 10 FT_TEMPERATURE 11 FT_BLE_MODULE 12 FT_LED_TEST 13 FT_SLEEP_TEST 14 FT_MET_JUMPER 16 3428 Modem power ON Result 3429 Modem power OFF Result 3430 SIM test Result 3431 BLE test Result 3433 Test data flash Result 3434 Test OTA flash Result 3435 Test SRAM 3436 Magnetic switch sta...

Page 53: ...WA serial number 3150 PWA revision number 3151 IFT test result 3152 FFT test result 3153 Programming test result 3154 EOL test result 3155 FFT Selective Test Result 3156 Last magnetic alarm time 3157 Last battery alarm time 3145 BLE Passkey 3146 External Voltage 3147 Alarm Call Retries 3158 Security certificate issue time 3159 Security certificate expiry time ...

Page 54: ...figuration changes take effect immediately 5 5 1 Configuration by Group 1 Tap Config 2 Tap Config by Group 3 Select an item group 4 Configure the item values 5 Configuring Cloud Link 4G Modem 5 5 Device Configuration Over Bluetooth Honeywell 2016 54 ...

Page 55: ...5 Configuring Cloud Link 4G Modem 5 5 Device Configuration Over Bluetooth Honeywell 2016 55 5 5 2 Configuration by Item 1 Tap Config Config by Item 2 Configure item parameters 3 Select Write Item ...

Page 56: ...re Upgrade 1 Tap Firmware 2 Select Firmware and tap Download 3 Firmware Validation 4 Send firmware to device 5 Validation 6 Device restarts 5 Configuring Cloud Link 4G Modem 5 6 Firmware Upgrade Honeywell 2016 56 ...

Page 57: ...5 Configuring Cloud Link 4G Modem 5 6 Firmware Upgrade Honeywell 2016 57 7 Installation in progress 8 Firmware update completed ...

Page 58: ...er Mode To configure server mode settings 1 Select Config Config by Group 2 Select Server Mode Settings and the configure the server settings 5 Configuring Cloud Link 4G Modem 5 7 Server Mode Honeywell 2016 58 ...

Page 59: ...a feature to count the pulses This adds the advantage of getting redundant counts along with the counts from the actual sensor measured by the external EVC To use this func tionality you need to enable and configure this feature To enable Pulse counts 1 Enable Modem Pulse Count Enable 2 Configure Modem Pulse Count ...

Page 60: ...is always assumed that only a new fresh battery will be replaced as doing the reset battery operation will reload the battery capacity to full battery capacity Battery related parameters Attention Always ensure that you perform a Reset Battery after changing the battery This is to ensure that you have an accurate measurement of battery life 5 Configuring Cloud Link 4G Modem 5 9 Changing the Batter...

Page 61: ...6 61 5 10 Factory Reset To perform a factory reset 1 Short jumper P1 located near the SIM card slot 2 Perform a power reset 3 Remove the P1 jumper after power reset is completed Note Site IDs must be restored using serial interface These SiteIDs must me non zero value ...

Page 62: ...s you sync your mobile time and date with the instrument time and date 1 Tap on Time Sync 2 Tap on Sync The instrument time syncs with the date and time of your mobile device 5 Configuring Cloud Link 4G Modem 5 11 Time Sync Honeywell 2016 62 ...

Page 63: ...ywell 2016 63 5 12 Secure Sign On Cloud Link 4G Modem can be accessed through the following interfaces Serial BLE Cellular IrDA via EC350 A valid user name and password are required for accessing the Cloud Link 4G Modem and each device supports up to 100 users ...

Page 64: ...5 12 1 Secure Sign On Over Bluetooth 1 Connect to an existing site or add a new site 2 Pair the device with your mobile handset 5 Configuring Cloud Link 4G Modem 5 12 Secure Sign On Honeywell 2016 64 ...

Page 65: ...y White list feature is applicable only when the Cloud Link 4G Modem is in server mode to allow a configured client IP addresses to connect to device This feature can be enabled by 1 Selecting Enable option for White List Enable 2 Allowing client IP addresses in white listing configuration group Note Client IP addresses can either be PowerSpring or MasterLink PC s IP address ...

Page 66: ...d within the instrument Event Log activities include Calibration Changes Access Code Changes Shutdown Item Code Changes AGA 8 Table and Event Log Downloads 1 Tap Data and select Event Logs 2 Select the Date Range 3 Wait for the logs to be retrieved 4 View or export event logs 5 Configuring Cloud Link 4G Modem 5 13 Logs Honeywell 2016 66 ...

Page 67: ...well 2016 67 List of events SL NO Events ITEM Code 1 Configuration parameters changed 3115 2 OTA firmare upgrade event 3116 3 Password Change 3117 4 Host Contact IP Address changed 3110 5 Host Contact Port Number Changed 3111 6 log in fail event 3119 ...

Page 68: ...c Logs Cloud Link 4G Modem supports failure diagnostic logging 1 Tap Data and select Diagnostic Log 2 Select the Date Range 3 View or export diagnostic logs 5 Configuring Cloud Link 4G Modem 5 13 Logs Honeywell 2016 68 ...

Page 69: ...arm activity data from a field instrument and transfers it to the alarm file An Alarm Log record is defined as any alarm activity which includes new alarms as well as alarms that have been cleared 1 Tap Data and select Alarm Logs 2 Select the Date Range 3 Wait for the logs to be retrieved 4 View or export Alarm logs ...

Page 70: ...attery Alarm 3120 0 Not Active 1 Active ALARM_LOG_ALARM_SET ALARM_LOG_ALARM_READ ALARM_LOG_ALARM_CLEARED 2 Emergency call in alarm 3121 0 Not Active 1 Active ALARM_LOG_ALARM_SET ALARM_LOG_ALARM_READ ALARM_LOG_ALARM_CLEARED 5 Configuring Cloud Link 4G Modem 5 13 Logs Honeywell 2016 70 ...

Page 71: ...ular logging By default the device shows the most recent 10 Cellular logs S NO Cellular Statistics ITEM Code 1 Access Technology 3124 2 RSSI 3058 3 RSRP 3132 4 RSCP 3127 5 RSRQ 3128 6 Location ID TAC 3126 7 Cell ID 3125 8 Physical Cell ID 3131 9 MCC 3129 10 MNC 3130 11 Last Call Duration 3134 12 Last Call Status 3135 ...